Authorized Macy’s Jewelry & Watch Repair By Certified Technicians
Whether you have a WORRYNOMORE plan or not, your Macy’s fine jewelry and watches will have access to the highest caliber of jewelers and watchmakers, from anywhere in the United States!
Simply tell us about your repair. Our easy to follow online form will guide you through describing the repair and repair work needed. Shipping and contact information will be provided.
If you have a WORRYNOMORE plan, please have the receipt ready to input any information you may need to provide.
Send your jewelry and watch repairs to us... For FREE!
UPS shipping is provided free of charge to Macy's Customers
Just print your order slip and shipping label (insurance is provided by Macy).
We’ll give you step-by-step instructions on how to properly pack your repair for safe travel.
Then, simply schedule a UPS courier pick up or drop your package off at any UPS location near you. Tracking is included to ensure your shipment arrives safely.
Our master technicians start by inspecting your fine jewelry or watch to identify necessary repairs. With every inspection, we look for loose stones, worn settings, cracked crystals and more that may affect the integrity, security and beauty of your valuable piece.
Based on our expert inspection, we’ll send you a personalized estimate for the work you request. If you have a WORRYNOMORE plan that covers the repair work, we will get to work on the repair immediately. If you do not have a WORRYNOMORE plan, or the plan does not cover everything needed, we will send you an estimate.
Once you receive the estimate, you approve only the work you want. It’s totally up to you!
Our facilities are fully equipped with state-of-the art laser machines, induction welders, environment-friendly polishers, a gem lab and more to complete your precision repair with care.
In a hurry? We do rush orders too!
The Worry No More plan is the Macy’s maintenance agreement that can be purchased from Macy’s.
If you would like to create a Worry No More repair order, please visit :
Macy’s Worry No More Repair Order.
If you purchased your item from Macy’s but do not have a Worry No More plan or other maintenance agreement, you can still create a repair order using the link above.