My Jewelry Repair Promise
My Jewelry Repair is the customer-trusted solution for jewelry and watch repair throughout the United States. To continue years of trust, we set very high standards.
Experienced & Certified Quality – Master Jewelers. Certified Watchmakers. We provide the highest caliber of Jewelry and Watch Repair Services.
State-of-the-Art Technology – 3D Printers, Laser Welders, Custom Software, and more! We utilize the latest in tech and technique to offer you the best possible service.
Active & Friendly Communication – We keep you updated every step of the way and are ready to respond to any of your questions so that you can have ease of mind.
Simple & Contactless – Our ordering process is as easy as ordering coffee all while being in the comfort of your home.
“Glad that I found you”
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.… Glad that I found you. Who knows for what service or product I may next call upon MyJewelryRepair.” San Francisco, CA Read more ““Glad that I found you””
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for… repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!” San Francisco, CA Read more ““Thank you for the great experience and end result!””
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally… the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!” Arkansas Read more ““Had such wonderful customer service””
“The work was quality–the ring looks great”
“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication… was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.” FL Read more ““The work was quality–the ring looks great””
Wow…Looks good as new
Wow….Stunning repair. Great Job fixing a diamond cut rope chain that was broken in two. Looks good as new. Cant even tell it was repaired!!!!!… Thank You. OHHH and great service, reasonable cost with timely shipping. You have my business going forward. 10+ Read more “Wow…Looks good as new”
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again… for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!” Hudson, MA Read more ““Their communication is exceptional, as are their repair services””
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just… the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset! The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!” Turtle Lake, ND Read more ““The customer service team is amazing””
My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started… wearing it and after a few days realized that it was not self-winding. Sent it to MJR and explained that it probably just needed serviced. It had only been gone from my house about 18 days total and today it is back in my hands working like new again. The 18 days includes my shipping time and their shipping time to return it plus their time to repair it. All in all that is super-fast! Very happy with MJR service and will always use them from now on. Thanks a million! Read more “Super-fast service”
“It came back looking like a brand new watch!”
“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It… came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!” CA Read more ““It came back looking like a brand new watch!””
“I was so pleased to have found your Service”
“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and… will continue to use if needed Thank you so much . Inez” Read more ““I was so pleased to have found your Service””