Pricing
Investment starting at $34
Repair Time
3-5 Business Days After Approval
Stones
Diamond, Emerald, Ruby, & More
Specialty
Invisible Settings, Grooving, & More
Premier Invisible & Mystery Setting Repairs
Restore the seamless, uninterrupted brilliance of your most intricate jewelry with our specialized invisible setting repair services. Connecting wearers nationwide directly to our state-of-the-art facility, our Master Jewelers expertly rebuild hidden metal matrices, custom-groove replacement gemstones, and secure your stones using authentic mechanical tension—strictly avoiding damaging glues—with laboratory-grade precision and fully insured convenience.
Invisible Setting Pricing & Expert Services
TRUSTED JEWELRY & WATCH REPAIR SINCE 2016
What Our Customers Say About Our Gemstone Setting Services
Learn more about our gemstone repair experience where you don’t pay until you approve!
The Craftsmanship Behind Our Invisible Setting Repair
Certifications & Associations
Our certified Master Jewelers bring microscopic precision to every invisible setting repair. From rebuilding damaged metal matrices and hidden tracks to custom-grooving the pavilions of replacement diamonds, we restore your mystery settings using authentic mechanical pressure—never glue. By maintaining a centralized state-of-the-art laboratory, we ensure your most intricate, seamless jewelry designs are structurally fortified and returned with full nationwide convenience.
Our gemologists are certified by
We are proud members of the
Secure Nationwide Mail-In Invisible Setting Repair
How Our Process Works
With our state-of-the-art facilities, our Master Jewelers perform complex invisible setting repairs using high-power stereo microscopes, digital optical calipers, non-destructive laser welders, and precision lapidary tools. Your delicate princess-cut gemstones and intricate metal frameworks will be handled with the utmost security and structural accuracy right here in our facility.
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Precision Engineering for Every Invisible Setting
Repair Your Invisible & Mystery Settings to Pristine Condition
Repairing an invisible setting is much like restoring a self-supporting cobblestone archway—it relies entirely on hidden grooves, precise angles, and exact tension rather than visible external supports (like prongs). When a stone falls out, it means the hidden metal track below has worn away. Our Master Jewelers utilize micro-laser welding to reconstruct this underlying grid, ensuring the gemstone securely snaps back into place without disrupting the seamless surface of the jewelry.
The Matrix: Rebuilding the Hidden Framework
In an invisible setting (also known as a mystery setting), there are no visible prongs holding the stones from the top. Instead, the gemstones sit securely on a hidden metal grid (or matrix) located directly beneath them. When a stone falls out of an invisible setting, it usually means the delicate metal track below has worn down, bent, or broken.
Our Master Jewelers utilize advanced non-destructive laser welding technology to rebuild this hidden framework. By projecting micro-beams of laser light, we can add new metal to the tracks and reconstruct the grid’s exact dimensions without transferring dangerous heat to the adjacent, tightly packed gemstones.
Lapidary Precision: Custom Stone Grooving
To sit perfectly flush within the metal matrix, every gemstone in an invisible setting must have a microscopic groove cut horizontally into its pavilion (the lower half of the stone, just below the girdle). If you are missing a stone, standard off-the-shelf diamonds or sapphires will not fit the mounting.
Inside our specialized Setting Lab, our gemologists source exact color- and clarity-matched replacement stones. Then, our expert lapidary craftsmen utilize diamond-tipped micro-tools to carve custom grooves into the new stone’s pavilion, ensuring it locks perfectly into the rebuilt metal tracks of your specific piece.
The “Glue Method”
Fallacy
Because invisible setting repair is one of the most difficult techniques in haute jewelry, many under-equipped local jewelers resort to the “Glue Method”—simply applying jeweler’s epoxy to stick a loose stone back into the gap. This is a disastrous shortcut.
Glue degrades quickly, discolors the underside of the stone, ruins the light refraction (brilliance) of the piece, and guarantees the stone will fall out again. At My Jewelry Repair, we strictly reject this approach. We restore your invisible settings using authentic mechanical pressure, ensuring a permanent, factory-grade restoration that honors the original craftsmanship of the piece.
Pressure Setting & Microscopic Alignment
Once the metal tracks are rebuilt and the gemstone is grooved, the actual setting process requires immense finesse. The grooved stone must be carefully snapped into the metal matrix. Because the stones sit flush against each other edge-to-edge, applying uneven pressure can instantly chip or shatter the new gem.
Our Master Jewelers execute this final step entirely under high-power stereo microscopes. We carefully manipulate the underlying metal to exert the exact amount of tension needed to lock the gemstone in place, leaving a smooth, continuous surface of pure sparkle.
The Magic of the Mystery Setting
Originally patented in France in 1933, the invisible (or mystery) setting revolutionized high jewelry by allowing designers to create continuous sheets of diamonds, rubies, and sapphires without the interruption of metal prongs. To truly appreciate the engineering behind this centuries-old technique—and to understand how these princess-cut gemstones are suspended seemingly by magic—explore our Ultimate Invisible (Mystery) Setting Guide.
To ensure your jewelry receives the precise bench labor required, review our gemstone service categories below:
Choosing the Right Setting Service
- Invisible Setting Repairs (This Page): Laser-rebuilding hidden metal tracks, custom pavilion grooving, and tension-setting stones side-by-side without visible prongs.
- Diamond Resetting Services: Remounting loose diamonds into traditional prong, bezel, halo, or channel settings.
- Gemstone Replacement: Sourcing matching colored gemstones (sapphires, rubies, emeralds) to replace missing or severely damaged stones in any setting style.
Master Craftsmen: The 5-Step Invisible Setting Protocol
Repairing an invisible setting within our laboratory follows a strict 5-step technical protocol to guarantee absolute security and seamless alignment. First, upon arrival at our intake facility, your jewelry is logged into a secure tracking system with high-resolution diagnostic photography. In our specialized setting lab, Master Jewelers inspect the hidden metal matrix under stereo microscopes to identify broken tracks and evaluate surrounding stones for loose tension before issuing an itemized digital estimate.
Once approved, certified bench jewelers utilize cold laser welders to rebuild the damaged grid. If a stone is missing, our lapidary team cuts precise microscopic grooves into the pavilion of a matching replacement gem. The stone is then mechanically snapped into the tracks under magnification. Following structural repair, the piece undergoes multi-stage polishing and ultrasonic cleaning to remove debris from behind the stones. Finally, the entire matrix undergoes rigorous torque-testing before being safely returned via trackable domestic shipping.
Examples of Our Expert Invisible Setting Repairs
By the Craftsmen of My Jewelry Repair
Secure Nationwide Invisible Setting Repair
Delivered to Your Door
Experience the convenience of professional, mail-in gemstone resetting without ever leaving home. At My Jewelry Repair, our Master Jewelers provide comprehensive diagnostics and precision restoration in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.
* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.
Have Invisible Setting Service Questions?
There is no difference! They are two terms for the exact same technique. “Mystery Setting” (Serti Mystérieux) was the original proprietary term coined by Van Cleef & Arpels in the 1930s, while “Invisible Setting” is the general industry term used today.
Stones in an invisible setting rely on a delicate underlying metal grid. Over time, daily wear, bumping the jewelry, or aggressive ultrasonic cleaning can bend or wear down the metal tracks. Once the track loses tension, the grooved stone slips out.
Yes. If a local jeweler used the “Glue Method” to temporarily fix your invisible setting, our Master Jewelers can safely dissolve and remove the epoxy. We will then properly rebuild the metal matrix and reset the stone using authentic mechanical tension.
Because the stones must sit completely flush against one another with no gaps, invisible settings almost exclusively use square, princess, baguette, or custom-calibrated step-cut gemstones.
Invisible setting labor (grooving and setting) starts at $49.99, and laser-rebuilding the metal matrix starts at $49.99. The total cost depends on how severely the grid is damaged and whether our gemologists need to source a new princess-cut diamond or gemstone.
Once your item arrives and you approve your digital quote, standard invisible setting restoration is typically completed within 3 to 5 business days. If we need to custom-cut and groove a rare replacement gemstone, turnaround times may extend slightly, with full tracking visible throughout.
Ready to Repair Your Invisible Settings?
Precision Invisible Setting Repair, Delivered Nationwide
Repairing authentic invisible settings requires specialized laser welders, microscopic lapidary grooving tools, and certified Master Jewelers trained in high-jewelry techniques. Instead of settling for local retail counters that rely on damaging jewelry glue, wearers across the nation rely on My Jewelry Repair. We combine seamless online mail-in convenience with master-level craftsmanship. Operating across all 50 states, our secure US logistics network delivers your intricate rings, pendants, and heirloom pieces directly to certified artisans in our central facility.
Serving All 50 States
from Coast to Coast
Sending your invisible set jewelry for professional repair within the United States is safe and effortless. Our nationwide mail-in platform provides fully insured, trackable shipping labels to protect your items throughout transit. Whether you need a loose princess-cut tightened or a completely rebuilt metal matrix, our central laboratory offers direct access to Master Jewelers, regardless of your location.
Why Choose Mail-In
Over a Local Jeweler?
Local drop-off counters routinely lack laser welders or lapidary tools, forcing them to either outsource your item or resort to the “Glue Method.” At our centralized repair center, certified Master Jewelers evaluate your items under microscopes, execute precision matrix rebuilding in-house, and restore your jewelry using authentic mechanical tension.