We’ve got a history of taking repairs seriously.
The idea to launch a company dedicated exclusively to the repair of fine jewelry and timepieces took hold back in 1993 while we were working for a major jewelry retailer.
There, we were tasked with finding a repair service we could trust with our customers’ valuable items — a company that delivered top-notch customer service and exceptional workmanship, all at an honest price. But we couldn’t find one. So we decided to do it ourselves!
We started as a regional jewelry and watch repair business serving retailers in the Southern California area. Since then, we’ve grown to become the Nation’s leading jewelry and watch repair service, setting the standard for uncompromising quality and service.
We’re proud to say national department store chains, major jewelry retailers and brand-name watch manufacturers trust us with their customers. Today, we service over 3000 retail locations nation-wide and process over half a million repairs a year. Our single goal is to provide exceptional service that goes beyond great repairs and we work hard to make it happen.
It’s this commitment that got us thinking about new ways of using technology to help our customers get a better repair. For over 20 years we have been the ultimate source for jewelry and watch repair for retailers. Now we’re bringing our expertise directly to you.
Juan Guevara and Michael Insalago, Founders, MyJewelryRepair.com
We operate repair facilities on both coasts to keep costs low and pass the savings on to you. Each 26,000 sq ft. facility is fully equipped with state-of-the-art repair machinery, allowing our master technicians to quickly and cost effectively perform and deliver a complete range of jewelry and watch repairs.