Authorized Victorinox Watch Servicing
When your cherished Victorinox requires expert care and meticulous repair, entrust it to us, the foremost authority in Victorinox watch servicing in the United States.
We Honor Victorinox Manufacturer Warranties
Most-Requested Victorinox Services
An Easy, Online Mail-In Process for Victorinox Watch Repair
With our manufacturing-level Watch Repair Service Center, we have the expertise to provide authorized Victorinox servicing, with Certified Watchmakers equipped and skilled to handle your timepiece with the premier standard.
How Our Process Works
Receive Your Restored Item
Professional Services For Your Timepiece
Restore Your Watch’s Security
Experience our renowned vintage watch restoration services, skillfully performed our Certified Watchmakers to meet the best standards that any timepiece require.
At My Jewelry Repair, we have over 25 years of experience and are fully equipped to provide professional and comprehensive restorations, returning your timepieces to their original splendor.
This is where our Certified Watchmakers, with their extensive expertise in watchmaking, play a crucial role. Our Watchmakers have many Certifications, including:
Sending in Your Victorinox For Servicing
Tailored Services for Victorinox Enthusiasts
Do you have a Victorinox watch in need of repair? We have the expertise to provide certified services for both modern and vintage Victorinox watches, with specialists equipped and skilled to handle timepieces made with such precision.
For more information about restoring classic models, please visit Vintage Watch Restoration Services.
Providing Premier Watch Repair Services
Professional Parts Sourcing Team for Genuine Parts
Finding parts for these watches can be a challenge, but our long history with the industry has given us access to great sources.
Our professional parts sourcing team puts every effort into finding the correct and genuine parts for your Victorinox timepiece. If the parts are no longer available, our certified watchmakers can manufacture some parts if needed.
Watch Repair Service Center
Our state-of-the-art Watch Repair Service Center, unmatched in North America, was custom-built to Swiss standards featuring NASA-level clean rooms, extensive natural lighting, and the latest equipment.
Designed specifically for watchmaking, our center ensures every repair meets the manufacturer’s specifications with only the highest quality elements.
The blend of our Certified Watchmakers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality watch repair servicing right to your doorstep!
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
A Brief History of Victorinox
Victorinox Swiss Army was founded in 1884 by Karl Elsener in Ibach, Switzerland. Initially a cutlery workshop, it soon gained fame for its high-quality knives. In 1891, Elsener began supplying the Swiss Army with the now-iconic Soldier’s Knife. The breakthrough came in 1897 with the Swiss Officer’s and Sports Knife, known today as the Swiss Army Knife, celebrated for its multifunctional design.
Victorinox expanded its product range over the years, adding household and professional knives, watches, travel gear, and fragrances. In 2005, Victorinox acquired Wenger, its main competitor, unifying the Swiss Army Knife brand. Today, Victorinox Swiss Army is synonymous with durability, quality, and innovation, maintaining its reputation as a global leader in multi-functional tools and accessories.
Ready to Restore Your Victorinox?
“They did a beautiful job”
“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that
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“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that it was more expensive than I thought it would, but the workmanship is excellent. I do not regret paying the amount charged.”
Bloomfield Hills, MI
Read more ““They did a beautiful job””
Jon B.
“The speed and accuracy of the service is what really sold me on these guys”
“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was
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“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was still in the internal database with the exact repair I needed. I shipped in my watch and got prompt service from the folks at MyJewelryRepair. The speed and accuracy of the service is what really sold me on these guys. I would definitely recommend.”
CA
Read more ““The speed and accuracy of the service is what really sold me on these guys””
Isrrael M.
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
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“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN
Read more ““They look ten times better then when we bought them””
Nikita S.
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just
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“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND
Read more ““The customer service team is amazing””
Rebecca R.
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast
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“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA
Read more ““The work is invisible and expertly done.””
Rosamond D.
” I could not have been more impressed”
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in
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“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!”
Edgemont, AR
Read more “” I could not have been more impressed””
Robert B.
“The repair job they did on the ring… is little short of astounding”
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My
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“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.”
Apple Valley, CA
Read more ““The repair job they did on the ring… is little short of astounding””
Steve W.
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again
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“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!”
Hudson, MA
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Judy B.
“Glad that I found you”
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.
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“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired. Glad that I found you. Who knows for what service or product I may next call upon MyJewelryRepair.”
San Francisco, CA
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J. Sampson
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally
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“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas
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Jamie Thomas
