What Our Customers Say

Learn more about our jewelry & watch repair experience where you don’t pay until you approve!

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
 
 Natalie Goldstock 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent craftsmanship. Good communications. Will use again.
  
 
 
 
 
 
 Posted on Google  
 
 
 Trent Owens 
 
 
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Beautiful work takes time. They had my wife's Movado for just over a month, but they had to get a few parts from the manufacturer and well it was so worth the wait. Her watch looks almost new which is so great as she LOVES this watch. They have a great website too. Looking forward to our next restoration together. Thank you! Pictures show the way I sent it in and the ones on her wrist of when we received it back. Pictures honestly don't do it justice.
  
 
 
 
 
 
 Posted on Google  
 
 
 John Orsini 
 
 
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After having this watch renovated several years ago without positive results, I finally located my jewelry repair, which is one of the only Bulova recognized warranty covered repair shops. They did a spectacular job And my watch, which is now 58 years old looks like new and runs perfectly with the tuning forks have been properly replaced. This Accutrom was gifted to me by my parents upon my college graduation in 1968 and I considere it to be irreplaceable.
  
 
 
 
 
 
 Posted on Google  
 
 
 aj davis 
 
 
 Trustindex verifies that the original source of the review is Google. 
Sent in timepiece for a clasp repair/replacement ; quite certain there was a blemish on the dial. Received the SAME watch in what seems BETTER condition no blemish and clasp replaced. JOB WELL DONE
  
 
 
 
 
 
 Posted on Google  
 
 
 Frances Smith 
 
 
 Trustindex verifies that the original source of the review is Google. 
I discovered this company because I had a damaged college ring from 1975 that no one, including the ring company, would replace the stone. For years I searched for a replacement. I sent my ring, not knowing if this would work. I got back my ring beautifully restored looking like new. I then sent a broken necklace to them. They replaced the chain and at my request added a magnetic closure. I felt like the pricing was excellent. They are wonderful at communicating with you. I can’t say enough good things about this company. I will use it for all of my jewelry repairs.
  
 
 
 
 
 
 Posted on Google  
 
 
 Maria Pimentel 
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing experience overall… my dad had a watch he really loved and it stopped working. I sent it in and had a really great experience, very user-friendly website, love all the updates on the service too. The watch is back, working, and super shiny and spotless too!
  
 
 
 
 
 
 Posted on Google  
 
 
 Ed Meurer 
 
 
 Trustindex verifies that the original source of the review is Google. 
30 years ago my Monte Blanc pen was snapped into pieces by a careless washing machine. Years later I came across it in my desk drawer and sent it to My Jewelry Repair. 2 weeks later I received my perfectly restored 1990 pen!
Many thanks!
  
 
 
 
 
 
 Posted on Google  
 
 
 Charlie Craig 
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic service! Fast, reasonably priced, terrific work.
  
 
 
 
 
 
 Posted on Google  
 
 
 Charles Krueger 
 
 
 Trustindex verifies that the original source of the review is Google. 
The restoration of my Waltham pocket watch is absolutely stunning! I couldn't be more pleased. The beautiful result of the restoration process is a testament to the skill and craftsmanship of your horological experts. Thank you so much for giving this timepiece a new lease on life. My Jewelry Repair is truly a first-class company providing a unique service.
  
 
 
 
 
 
 Posted on Google  
 
 
 Charles Kendig 
 
 
 Trustindex verifies that the original source of the review is Google. 
I sent my Mont Blanc Pen to My Jewelry Repair to be serviced and went through a relatively easy process of getting the packing information, taking photos of the pen, and sending it to them at their offices in California.  They quickly gave me the details and cost to do the work and we moved forward as promised.  The pen was repaired and photos of the repair were made before being returned to me.  When I received the pen back, the pen was damaged.  I called and they asked that I take a photo of the pen so they could see the damage.  There was no debate about fault.  The CEO took charge and made things happen--quickly and honorably.  I felt like a valued client whose business was appreciated.  Within a day or so, they sent me a photo of the repair and told me the pen was in the mail and when it would be delivered--no debate,  no blame,  just good service that I feel was above and beyond reasonable and I wanted to share this story with those that might do business with My Jewelry.  My thanks to Mr. Juan Guevara and his team for the opportunity to take advantage of your goodwill and your skills to fix my valued Mont Blanc pen.
  
 
 
 
 
 
 Posted on Google  
 
 
 R9 Media 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent work and fine craftsmanship.
  
 
 
 
 
 
 Posted on Google  
 
 
 Nanette Wargo 
 
 
 Trustindex verifies that the original source of the review is Google. 
How wonderful to have my orange minte blanc dour pen back and writing beautifully. This amazing ball point pen was handled quickly by My Jewelry Repair. Great and efficient service is their standard.
  
 
 
 
 
 
 Posted on Google  
 
 
 Jim 
 
 
 Trustindex verifies that the original source of the review is Google. 
At first I was skeptical about this company since their only option for repairing stuff is by mail call me old school but I like knowing where my stuff is going if I'm going to send it by mail I spoke to multiple customer service people throughout the process and they were all very assuring and helpful so I figured I'd give it a go once I started the order process it wasn't so bad the one thing I wasn't too happy about was the time it took to repair my watch but they reassured me it was because they were waiting for some part from the manufacturer or something so can't really hold that against them. Overall I'm very satisfied with the work and thankful for the people picking up the phone every time I had a question they walked me through the whole process and now I can finally enjoy having my watch back
  
 
 
 
 
 
 Posted on Google  
 
 
 C Noyfb 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent work repairing my watch band and cleaning my watch.  The turn around time was quite a few weeks, but excellent work and comunication.
  
 
 
 
 
 
 Posted on Google  
 
 
 Joe Hallett 
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional Fast and they know their stuff.  Good value !