Image showing Macy's jewelry Repair WORRYNOMORE logo

Authorized Macy’s Jewelry & Watch Repair By Certified Technicians

Whether you have a WORRYNOMORE plan or not, your Macy’s fine jewelry and watches will have access to the highest caliber of jewelers and watchmakers, from anywhere in the United States!

How Does It Work? Here's How Easy It Is

Place a quick order for watch or jewelry repair work

You can do this on any device!

Simply tell us about your repair. Our easy to follow online form will guide you through describing the repair and repair work needed. Shipping and contact information will be provided.

If you have a WORRYNOMORE plan, please have the receipt ready to input any information you may need to provide.

Send your jewelry and watch repairs to us... For FREE!

UPS shipping is provided free of charge to Macy's Customers

Just print your order slip and shipping label (insurance is provided by Macy).

We’ll give you step-by-step instructions on how to properly pack your repair for safe travel.

Then, simply schedule a UPS courier pick up or drop your package off at any UPS location near you. Tracking is included to ensure your shipment arrives safely.

Get an estimate and approve the work.

No commitment required.
Image showcasing how it works to utilize the estimate approval after shipping the item in

Our master technicians start by inspecting your fine jewelry or watch to identify necessary repairs. With every inspection, we look for loose stones, worn settings, cracked crystals and more that may affect the integrity, security and beauty of your valuable piece.

Based on our expert inspection, we’ll send you a personalized estimate for the work you request. If you have a WORRYNOMORE plan that covers the repair work, we will get to work on the repair immediately. If you do not have a WORRYNOMORE plan, or the plan does not cover everything needed, we will send you an estimate.

Once you receive the estimate, you approve only the work you want. It’s totally up to you!

We’ll complete your jewelry or watch repair work

This is where the magic happens.

Our facilities are fully equipped with state-of-the art laser machines, induction welders, environment-friendly polishers, a gem lab and more to complete your precision repair with care.

In a hurry? We do rush orders too!

Our team includes gemologists certified by
We are proud members of the
Our Team of Watchmakers have many certifications, including
Image Showcasing WOSTEP Watch Repair Certification
Image Showcasing SAWTA & AWCI Watch Repair Certifications
Image Showcasing SWATCH Group Watch Repair Certifications

We’ll ship your jewelry and watches back to you.

Get your jewelry back like new!
Cleaned, polished, tested and shining like new! Now, wasn’t that easy?
Need More Information On The Kind of Repair You Need?

The Worry No More plan is the Macy’s maintenance agreement that can be purchased from Macy’s.

If you would like to create a Worry No More repair order, please visit :
Macy’s Worry No More Repair Order.

If you purchased your item from Macy’s but do not have a Worry No More plan or other maintenance agreement, you can still create a repair order using the link above.