Testimonials

“I am very pleased with the excellent service I have received from this company. I was even impressed that they even took the time to wrap my box by hand with tissue. Certainly a small but significant example that they really care about what they do. Simply awesome company!”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!”
Hudson, MA

“I found this company online, and mailed my 1949 watch in for restoration. I thought the watch might be a total loss, with damage beyond repair. However, the end result was a stunning, amazing work of art, true to the original watch. It’s a sentimental piece, and I am so happy.”

“Submitted a vintage Swiss Army watch that I have worn for over 30 years. It had a lot of wear and tear over this time and was in need of service. They replaced the crystal which was chipped and installed a new battery. When I got the watch back it didn’t even look like the one I sent to them.It was so new and fresh looking I could’t believe it, all polished up and shiny. Great service, and I would recommend them to anyone”

“I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I know it’s not the most expensive piece to come across the table but the fact that they were going to help me was bar none!”

“I am extremely pleased with the service provided . It was easy, fast and the job done on the replacement of the lost diamond on my wedding ring is perfect.”
Cedar Park

“I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my ring resized and a new birthstone (amethyst) put in place. One of the best moments to make my day! Thank you so much for doing this for me, I want to cry tears of joy because I’m so happy I got my ring back! xo”

“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and will continue to use if needed Thank you so much . Inez”

“I was so nervous about sending out my wedding rings, but this company went out of the way to ensure that they were safe, they contacted me when it got there, when it was inspected, which included pictures, an estimate on the repairs and the reasons they were being made, once the estimate was approved, they let me know exactly how long it would take to repair and return to me, which only a few days, and it looks amazing. I would recommend this to everyone”
NY

“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.”
Apple Valley, CA

“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN

“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.”

“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
San Francisco, CA

“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!”
Lake Charles

“I had a great experience with customer service and the response time to repair the jewelry sent. The shipping was perfect! It was tracked and delivered upon signature.”

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA

“Since the 1980s, I had my dad’s montblanc 149 pen. It never worked, scratched and chipped. Through the years I check other businesses, but no one would touch this quality pen. I saw an ad for my jewelry repair and decided to send it off. I was very glad I did! They were prompt with repair cost and answered my inquiries when they experienced delays. I received it today and it is in perfect working condition; it looks new and no one suspects it is over 60 years old. It was worth waiting 4 months. The communication and service are top notch and I encourage those needing a Montblanc pen doctor, check these folks out.”

“Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work.
All the best for the coming year!
Rod Thomas”

“The nib on my Mont Blanc was bent after I dropped it on the floor. I sent it My Jewelry Repair. Shortly after it was repaired and returned, it started leaking ink. I returned it was told it would cost $85 to repair. I protested, saying that it didn’t leak when it was under my control and that had it been leaking, I would have mentioned it. After looking it over, a My Jewelry Repair craftsman concurred and the pen was repaired for no extra charge. That, to me, is great customer service. I have no financial interest in MJR, do not know anyone affiliated with the company, nor have I been remunerated for this review. I just like to compliment excellent customer service when I experience it.”