Testimonials

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!”
Edgemont, AR

Sent a Lorus mickey mouse pocket watch purchased at Disneyworld in 1988. Meant a great deal to me because it was our honeymoon. Watch
was perfect for 34 years and then stopped working.
Sent to MJR. It was repaired promptly and returned. Happy man! Thanks

I was a little hesitant to pack up my expensive watch and send it. But these guys walk me through it, gave me a quote to approve before work, gave me status updates, and notified me when they were sending it back with a signature required. It arrived safe and sound in perfect condition, I couldn’t be happier with this transaction.

“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!”
CA

“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas

“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.”

“They handled my situation extremely fast and I had my ring back before their estimated time. I am extremely pleased with how my ring looks, and with the level of professionalism this companies employees showed. I highly recommend them.”
San Francisco, CA

“I sent in a ring to be resized. The quality of work is excellent! My ring looks brand new and you can’t even tell it was resized. I will definitely be using My Jewelry Repair again for some of my other jewelry. Thanks for your amazing work and customer service!”

“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.”
FL

“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.”
Apple Valley, CA

“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
San Francisco, CA

My Jewelry Repair did a superb service. I was extremely pleased with the results. I will continue to have all of my Jewelry Repaired by My Jewelry Repair. I’m very impressed with the finished pieces and how they boxed my jewelry.
Thank you!

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA

I have been delighted with the thought and care that has gone into every aspect of my dealings with My Jewelry Repair. From my first encounter on the website through to having my wife’s necklace expertly repaired and returned so rapidly at a price I felt was absolutely fair, the company has shined. It is professionalism at its finest!

“Wow….Stunning repair. Great Job fixing a diamond cut rope chain that was broken in two. Looks good as new. Cant even tell it was repaired!!!!! Thank You. OHHH and great service, reasonable cost with timely shipping. You have my business going forward. 10+”

Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work.
All the best for the coming year!
Rod Thomas

The nib on my Mont Blanc was bent after I dropped it on the floor. I sent it My Jewelry Repair. Shortly after it was repaired and returned, it started leaking ink. I returned it was told it would cost $85 to repair. I protested, saying that it didn’t leak when it was under my control and that had it been leaking, I would have mentioned it. After looking it over, a My Jewelry Repair craftsman concurred and the pen was repaired for no extra charge. That, to me, is great customer service. I have no financial interest in MJR, do not know anyone affiliated with the company, nor have I been remunerated for this review. I just like to compliment excellent customer service when I experience it.

Since the 1980s, I had my dad’s montblanc 149 pen. It never worked, scratched and chipped. Through the years I check other businesses, but no one would touch this quality pen. I saw an ad for my jewelry repair and decided to send it off. I was very glad I did! They were prompt with repair cost and answered my inquiries when they experienced delays. I received it today and it is in perfect working condition; it looks new and no one suspects it is over 60 years old. It was worth waiting 4 months. The communication and service are top notch and I encourage those needing a Montblanc pen doctor, check these folks out.