Chain Repair

Restoring the Missing Link

When it comes to chain repair, we’re the missing link!

Your chain will be restored to its former glory in no time with the help of our master jewelers. From a broken clasp to a snapped chain, repair your necklace with us today!


Image Showing Necklace Chain Repair in action

Chain Repair Services

When it comes to chain repair, there are various services that one may need:

Clasp Repair/Replacement

The clasp doesn’t operate correctly.

Chain Soldering

The chain is snapped in half and needs to be soldered back together.

Untangle Chain

The chain is knotted and needs to be undone.

Chain Extension

This would require adding or subtracting links from the chain to increase or shorten its length.

Clean & Polish

The chain needs a deep clean and polishing service.

Image Showing the Different styles of Necklace Chain Jewelry: Repair Options.

What Types of Chains Do We Service?

Regardless of your chain’s metal or link design, we are able to service it.

For example, we are able to service any of the following chains made in any metal:

  • Rope
  • Cuban
  • Box
  • Cable
  • Figaro
  • Curb
  • Rollo

If you have any questions regarding the type of chain you have, as well as what it does to impact the price/service you receive, feel free to contact our service team at!

Common Difficulties Found in Chain Repair

Chain repair is typically a simple service, but there are a few cases where it can be more difficult or even impossible. Here are 4 types of issues a chain may exhibit hindering the repair process:

  1. The chain is hollow
  2. The chain’s design can’t be fixed
  3. The metal is strange
  4. The chain is plated

If your chain happens to involve one of these criteria, we would still like to take a firsthand look to gain a better understanding of the situation and what the potential options are for restoring your chain.

For more information, feel free to connect with our customer experience team at

Repair Your Chain Today!

Have Questions?

Need a Necklace Repair Service?
If you are in need of a necklace repair service that goes beyond chain repair, we have you covered!
Our master jewelers are able to provide your necklace with a gemstone replacement, engraving, setting repair, or even a professional pearl restringing all from the comfort of your home. For more information regarding our necklace repair services, please check out our Necklace Repair page.
Is Chain Repair By Mail Safe?
We have insured shipping options for our customers who would like to add an extra level of protection to their item as it makes its way to us. Once your item reaches us, it will be safe in our secured facilities. We not only have state-of-the-art equipment for jewelry and watch repair, but also the latest security systems. By having more cameras than a casino and the tightest safety protocols in the industry, we know your item(s) whereabouts at all times upon arrival. For more information on how we keep your valuable items safe, feel free to check out our Security & Protection page.
What's the Difference Between a Necklace, Pendant, or Chain?
Any piece of jewelry worn around the neck is typically referred to as a necklace. A pendant can then be hung from the chain but does not need the chain. So to summarize:
    • A chain can be referred to as a necklace.
    • A necklace does not have to be a chain.
How Much Does a Typical Chain Repair Service Cost?
The price of a chain repair service will depend on the service being performed.
  • Solder Snapped Chain - $49.99
  • Repair/Replace Broken Clasp - $xx.xx
  • Clean & Polish - $39.99
For more information regarding the pricing of our chain repair services, feel free to check out our Pricing page or contact our customer experience team at
Where Can I Find Chain Repair Near Me?
With us, you don't have to go anywhere!
Our online, contactless Chain Repair service makes it possible to have your chain repaired by master jewelers from the comfort of your home!
How Does Chain Repair Online Work?
You Never Have to Leave Your Home with Our Online Jewelry Repair Process!
  • Create your order.
  • Print your shipping label and order slip.
  • Choose your insurance, pack your repair(s).
  • My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
You’ll never have to navigate a baffling mall layout again, looking for a 'quick' repair that takes forever. All you have to do is put the item in the mail and we’ll have your perfected item back to you in no time!
How Long Does a Chain Repair Service Typically Take?
On average, a Chain Repair service takes 2-4 business days, but the timeline will vary depending on numerous factors, such as the required labor, the extent of the damage, the receiving of necessary materials, etc. For more information regarding the timeline of your Diamond Replacement service, please refer to our Standard Timelines page.
You Have Questions, We Have Answers!
If you have any questions regarding our Chain Repair service, please feel free to Contact Us. We are more than happy to answer any questions or discuss any concerns you may have!

“Their customer service is phenomenal”

“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”

Damaris T.

“The customer service team is amazing”

“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just

Rebecca R.

“The work is invisible and expertly done.”

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast

Rosamond D.

“Excellent prices”

“Great job excellent prices will use again” Pleasantville, NJ

Wendy S.

“I will certainly use again”

“Great job , and reasonable price. I will certainly use again for any repairs” Anchorage, AK

Mike R.

“Fantastic work done on my charm”

“I am 100% satisfied with the craftsmanship and quality of the work that was done on my charm. If ever i need any of my

shawn williams