Pricing
Investment starting at $39
Repair Time
3-5 Business Days After Approval
Metal
Gold, Silver, Platinum, & More
Specialty
Hollow, Figaro, Cuban, & More
Premier Chain Repair & Maintenance Services
Ensure your favorite necklaces and bracelets remain secure and draped to perfection with our specialized chain repair services. Connecting wearers nationwide directly to our state-of-the-art facility, our Master Jewelers expertly replace broken clasps, align stretched jump rings, untangle delicate knots, and craft custom chain extensions with laboratory-grade precision and fully insured convenience.
Chain Repair Pricing & Expert Services
TRUSTED JEWELRY & WATCH REPAIR SINCE 2016
What Our Customers Say About Our Necklace Services
Learn more about our jewelry repair experience where you don’t pay until you approve!
The Craftsmanship Behind Our Expert Chain Repair Services
Certifications & Associations
Our certified Master Jewelers bring microscopic precision to every chain repair service. From seamlessly replacing broken lobster clasps and aligning jump rings, to carefully untangling delicate cable chains and adding custom extensions, we handle your fine jewelry with expert care. By maintaining a centralized state-of-the-art laboratory, we ensure your necklaces and bracelets are structurally secure, flawlessly polished, and returned with full nationwide convenience.
Our gemologists are certified by
We are proud members of the
Secure Nationwide Mail-In Chain Repair
How Our Process Works
With our state-of-the-art facilities, our Master Jewelers perform precise chain maintenance using high-power stereo microscopes, digital optical calipers, and custom non-abrasive tools. Your delicate gold, platinum, and silver links will be handled with the utmost security and structural accuracy right here in our facility.
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Precision Engineering for Every Chain
Repair Your Chain Jewelry to Pristine Condition
Repairing a jewelry chain is much like servicing the intricate gears of a timepiece—it requires addressing mechanical wear and tear before the entire system fails. Whether aligning a stretched jump ring, untangling a knotted box chain, or replacing a worn spring-ring clasp, our Master Jewelers deliver precise mechanical adjustments to ensure your jewelry drapes smoothly and stays securely fastened.
Clasp Replacement & Jump Rings
The most common point of failure on any necklace or bracelet is the mechanical clasp. Over years of daily wear, the internal steel springs inside lobster claws and spring-ring clasps rust or snap, while the small jump rings connecting the clasp to the chain stretch open.
Our Master Jewelers safely remove damaged hardware and install premium replacement clasps matched perfectly to your chain’s metal purity and color (14k gold, 18k gold, sterling silver, or platinum). We also inspect and realign all connecting jump rings to ensure your jewelry is secure against accidental loss.
Professional Chain Untangling
Fine chains—especially delicate cable, box, and wheat chains—are highly prone to severe knotting. Trying to pull these knots apart at home with tweezers or needles often stretches the metal links, creating permanent kinks or snapping the chain entirely.
Inside our specialized facility, our bench artisans utilize high-power stereo microscopes and non-abrasive micro-probes to gently loosen and untangle complex knots. We apply specialized jewelry lubricants to help the metal slide free without applying damaging tension to the delicate links.
Custom Chain Extensions & Shortening
A chain that sits at the wrong length can ruin the look of a pendant or feel uncomfortable around your neck or wrist. If your chain is too long, our Master Jewelers can cleanly remove a precise section of links and reattach the clasp assembly.
If your chain is too short, our Professional Sourcing Team can acquire matching precious metal links or install a discreet, adjustable extender chain. This allows you to customize the drape of your necklace for different necklines while maintaining the chain’s original aesthetic.
The Ultimate Metalworking Guide
Understanding the mechanical properties of your jewelry ensures you know exactly how it should be cared for. From the tension required to keep a jump ring closed, to the metallurgical differences between hollow and solid link construction, chain maintenance is a complex science.
To learn more about the technical details of our process, the science of metal alloys, and how our Master Jewelers care for gold, silver, and platinum, we invite you to read our comprehensive Ultimate Metalworking Guide.
Navigating Chain Restorations
Because modern chains range from heavy, solid Cuban links to microscopic, hollow rope chains, it is critical to select the exact technical service required for your specific damage. While this page covers general structural maintenance (clasps, sizing, and untangling), severe physical breaks require advanced metalworking.
To ensure your piece receives the exact bench service required, review our routing list below:
Choosing the Right Service for Your Chain
- General Chain Repair (This Page): Replacing broken clasps, untangling severe knots, jump ring alignment, and custom length extensions.
- Chain Soldering Services: Using laser welding and fire torches to permanently fuse snapped links and repair hollow chains.
- Cuban Link Refurbishment: Specialized restoration for heavy gold and silver Cuban links, including kink removal and flattening repair.
- Pearl Restringing:Re-threading loose pearls onto French silk with individual safety knots (no metal chains).
Master Craftsmen: The 5-Step Chain Repair Protocol
Servicing a chain within our laboratory follows a strict 5-step technical protocol to guarantee absolute security and fluid drape. First, upon arrival at our intake facility, your chain is logged into a secure tracking system with high-resolution diagnostic photography. In our specialized setting lab, Master Jewelers inspect the clasp mechanics, check jump rings for stretching, and evaluate the link structure before issuing an itemized digital estimate.
Once approved, certified bench jewelers execute the required maintenance—whether installing a new lobster clasp, carefully untangling microscopic knots, or fabricating a custom length extension. Following structural adjustments, the chain undergoes a gentle ultrasonic cleaning and multi-stage polishing to restore its original luster. Finally, the newly repaired clasp and jump rings undergo rigorous tensile testing before being safely returned via trackable domestic shipping.
Examples of Our Expert Chain Repairs
By the Craftsmen of My Jewelry Repair
Secure Nationwide Chain Repair
Delivered to Your Door
Experience the convenience of professional, mail-in chain restoration without ever leaving home. At My Jewelry Repair, our Master Jewelers provide comprehensive diagnostics and precision restoration in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.
* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.
Have Chain Repair Questions?
Any piece of jewelry worn around the neck is broadly referred to as a necklace. A chain is the actual linked metal cord itself. A pendant is the decorative piece that hangs from the chain. A chain can be worn as a necklace on its own, but a pendant cannot be worn without a chain.
Chain Repair encompasses mechanical fixes, such as replacing a broken clasp, adding extension links, or untangling knots. Chain Soldering specifically refers to using high heat and molten metal alloys to permanently fuse a physical break in the actual metal links.
Absolutely. Many clients find small spring-ring clasps difficult to operate. Our Master Jewelers can upgrade your chain to a larger lobster claw clasp, or even install a secure magnetic clasp, making your jewelry much easier to put on and take off.
We execute untangling under high-power stereo microscopes. By using specialized jewelry lubricants and microscopic non-abrasive probes, our jewelers can carefully map the knot and gently loosen the links without pulling, which prevents the chain from stretching or snapping.
We service every major link design in gold, silver, and platinum. This includes delicate Cable, Box, and Wheat chains, as well as heavy Cuban, Figaro, Curb, Mariner, and Rope chains. If you have a proprietary designer chain, our facility is equipped to handle it.
Yes. Every domestic shipment through our platform includes trackable carrier shipping with customizable insurance options to protect your valuable jewelry from the moment it leaves your hands until safely returned to your door.
Ready to Repair Your Chain?
Precision Chain Repair, Delivered Nationwide
Properly maintaining fine chains, jump rings, and clasps requires microscopic evaluation and certified Master Jewelers. Instead of settling for local retail counters that lack dedicated repair benches, jewelry wearers across the nation rely on My Jewelry Repair. We combine seamless online mail-in convenience with master-level craftsmanship. Operating across all 50 states, our secure US logistics network delivers your tangled necklaces and broken bracelets directly to certified artisans in our central facility.
Serving All 50 States
from Coast to Coast
Sending your chain for professional maintenance within the United States is safe and effortless. Our nationwide mail-in platform provides fully insured, trackable shipping labels to protect your items throughout transit. Whether you need a simple clasp replacement or a delicate chain safely untangled, our central laboratory offers direct access to Master Jewelers, regardless of your location.
Why Choose Mail-In
Over a Local Jeweler?
Local drop-off counters routinely lack the specialized tools required for complex untangling or the inventory to instantly match premium clasps. At our centralized repair center, certified Master Jewelers evaluate your items under microscopes, execute precision hardware replacements in-house, and perform rigorous tensile quality control checks to restore your chain securely.