Restoring the Missing Link
When it comes to chain repair, we’re the missing link!
Your chain will be restored to its former glory in no time with the help of our master jewelers. From a broken clasp to a snapped chain, repair your necklace with us today!
Chain Repair Services
When it comes to chain repair, there are various services that one may need:
The clasp doesn’t operate correctly.
The chain is snapped in half and needs to be soldered back together.
The chain is knotted and needs to be undone.
This would require adding or subtracting links from the chain to increase or shorten its length.
Clean & Polish
The chain needs a deep clean and polishing service.
What Types of Chains Do We Service?
Regardless of your chain’s metal or link design, we are able to service it.
For example, we are able to service any of the following chains made in any metal:
If you have any questions regarding the type of chain you have, as well as what it does to impact the price/service you receive, feel free to contact our service team at email@example.com!
Common Difficulties Found in Chain Repair
Chain repair is typically a simple service, but there are a few cases where it can be more difficult or even impossible. Here are 4 types of issues a chain may exhibit hindering the repair process:
- The chain is hollow
- The chain’s design can’t be fixed
- The metal is strange
- The chain is plated
If your chain happens to involve one of these criteria, we would still like to take a firsthand look to gain a better understanding of the situation and what the potential options are for restoring your chain.
For more information, feel free to connect with our customer experience team at firstname.lastname@example.org.
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast… and the piece was returned in a very professionally boxed presentation. Thank you.” San Pedro, CA Read more ““The work is invisible and expertly done.””
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just… the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset! The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!” Turtle Lake, ND Read more ““The customer service team is amazing””
Tears Of Joy!
I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my… ring resized and a new birthstone (amethyst) put in place. One of the best moments to make my day! Thank you so much for doing this for me, I want to cry tears of joy because I’m so happy I got my ring back! xo Read more “Tears Of Joy!”
“I will certainly use again”
“Great job , and reasonable price. I will certainly use again for any repairs” Anchorage, AK
“Their customer service is phenomenal”
“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”… San Francisco, CA Read more ““Their customer service is phenomenal””
“I feel like I have found a treasure”
“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as… when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!” Lake Charles Read more ““I feel like I have found a treasure””