Navy Exchange Jewelry & Watch Repairs

My Jewelry Repair®

NEX Logo

The Navy Exchange Service Command (NEXCOM), a self-funded arm of the Department of Defense, operates Navy Exchange (NEX) retail stores and services in support of military members and their families. As the official provider of jewelry and watch repair services for NEXCOM, My Jewelry Repair is proud to deliver expert craftsmanship and trusted care for every treasured piece.

Online Jewelry Repair Gold Diamond Rule Divider

The Online Mail-In Choice for Restorations & Maintenance

We have the expertise to provide authorized Navy Exchange servicing, with Certified Watchmakers and Master Jewelers equipped and skilled to handle your jewelry & watches with the premier standard.

Place a Request
Send Your Item In
Insurance is Confirmed
We Restore Your Item
Receive Your Restored Item

Benefits of Choosing an Authorized Service Partner

  • Seamless Warranty Service – Have your repairs covered under your [Partner Name] warranty without hassle.
  • Certified Expertise – Our technicians are trained to meet the highest industry standards.
  • Genuine Parts & Precision Repairs – We use only authentic components to maintain the integrity of your jewelry and watches.
  • Effortless Claims Assistance – Our team collaborates directly with [Partner Name] to ensure a smooth repair process.

Providing Premier Jewelry & Watch Repair Services

Our watchmakers have many certifications, including:

Our team has gemologists certified by

We are proud members of the

JVC Logo
White GIA Logo

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

Online Jewelry Repair Gold Diamond Rule Divider

“Had such wonderful customer service”

“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally

Jamie Thomas

“The customer service team is amazing”

“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just

Rebecca R.

“They look ten times better then when we bought them”

“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were

Nikita S.

” I could not have been more impressed”

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in

Robert B.

“The speed and accuracy of the service is what really sold me on these guys”

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was

Isrrael M.

“The work is invisible and expertly done.”

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast

Rosamond D.

“They did a beautiful job”

“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that

Jon B.

“Their communication is exceptional, as are their repair services”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again

Judy B.

“The repair job they did on the ring… is little short of astounding”

“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My

Steve W.

“Glad that I found you”

“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.

J. Sampson