Sears National Authorized Repair Provider
Whether you have a Sears Care Plan or not, your Sears’ jewelry and watches will have access to the highest caliber of jewelers and watchmakers, from anywhere in the United States!
We Honor Sears Care Plans
Popular Services
Trusted Repairs with a National Reach
As an authorized service provider for Sears, we uphold the highest standards of craftsmanship and professionalism. Our team of Certified Watchmakers and Master Jewelers specializes in restoring fine jewelry and timepieces to their original beauty and function. Whether you need a simple repair or complex restoration, you can trust us to handle your items with precision and care.
How It Works
5 – Receive Your Restored Item
- Place Your Order
Submit your repair request online from any device. Our easy-to-use form will guide you through describing the repair and entering your shipping and contact details. Be sure to select “Sears” under authorized partners while creating your order if you have a Care Plan.
- Send Your Item
Choose your shipping and insurance preference, and enjoy a free evaluation and repair quote once your item is in our care. Follow our step-by-step packing instructions to ensure your item’s safe arrival. Schedule a UPS pickup or drop off your package at a nearby UPS location. If you’re using a Sears Care Plan, shipping is provided by Sears.
- Approve the Work
Once your item reaches our facility, we’ll provide a detailed inspection and personalized repair quote. If covered by Sears Care Plans, we’ll begin immediately. If not, you choose which repairs to approve—no commitment required. As soon as we get your approval, we will begin the repair of your jewelry or timepiece.
- Expert Repairs
Our Certified Watchmakers and Master Jewelers do their best to repair and restore your items as quickly as possible, while also maintaining our premier standard of repair service. Need it fast? Rush orders are available.
- Receive Your Item
We will ship your newly restored jewelry or timepiece to your desired location as soon as it has completed its repair services. It’s that simple!
Sears Care Plan Information
My Jewelry Repair is Sears’ National Authorized Repair Provider. Your Sears Care Plan was purchased from Sears and Sears is the Obligor of your Sears Care Plan agreement.
If you have questions about the terms of your Sears Care Plan coverage or exceptions to your coverage, replacement of items, plan cancellations or Sears Care Plan redemption, please contact the Sears store where you purchased your plan or any Sears location.
For information regarding shipping, please visit: Shipping Guide
To Create A Sears Care Plan Order
Before you can place a Sears Care Plan Order, please find the following information that can all be found on your receipt:
Sears Care Plan Number
Purchase Date
Purchase Price
Don’t Have a Sears Care Plan?
No problem! We can still repair any and all jewelry from Sears without a care plan.
More Information On
We Restore Memories
Sears has partnered with My Jewelry Repair to provide the highest quality of service and care when your Sears item needs to be repaired.
Our online, mail-in jewelry and watch repair service makes it easy to fix and restore your items all from the comfort of your home. For more information about who we are and how we restore memories, feel free to visit any of the these links!
Jeweler & Watchmaker Certifications
Our watchmakers have many certifications, including:
Our team has gemologists certified by
We are proud members of the
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally
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“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas
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Jamie Thomas
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just
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“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND
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Rebecca R.
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
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“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN
Read more ““They look ten times better then when we bought them””
Nikita S.
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast
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“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA
Read more ““The work is invisible and expertly done.””
Rosamond D.
“Glad that I found you”
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.
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“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired. Glad that I found you. Who knows for what service or product I may next call upon MyJewelryRepair.”
San Francisco, CA
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J. Sampson
“The repair job they did on the ring… is little short of astounding”
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My
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“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.”
Apple Valley, CA
Read more ““The repair job they did on the ring… is little short of astounding””
Steve W.
“They did a beautiful job”
“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that
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“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that it was more expensive than I thought it would, but the workmanship is excellent. I do not regret paying the amount charged.”
Bloomfield Hills, MI
Read more ““They did a beautiful job””
Jon B.
” I could not have been more impressed”
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in
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“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!”
Edgemont, AR
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Robert B.
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again
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“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!”
Hudson, MA
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Judy B.
“The speed and accuracy of the service is what really sold me on these guys”
“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was
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“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was still in the internal database with the exact repair I needed. I shipped in my watch and got prompt service from the folks at MyJewelryRepair. The speed and accuracy of the service is what really sold me on these guys. I would definitely recommend.”
CA
Read more ““The speed and accuracy of the service is what really sold me on these guys””
Isrrael M.
