Testimonials

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was still in the internal database with the exact repair I needed. I shipped in my watch and got prompt service from the folks at MyJewelryRepair. The speed and accuracy of the service is what really sold me on these guys. I would definitely recommend.”
CA

“I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I know it’s not the most expensive piece to come across the table but the fact that they were going to help me was bar none!”

“I was a little hesitant to pack up my expensive watch and send it. But these guys walk me through it, gave me a quote to approve before work, gave me status updates, and notified me when they were sending it back with a signature required. It arrived safe and sound in perfect condition, I couldn’t be happier with this transaction.”

“I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.”

“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!”
San Francisco, CA

“I was a bit nervous sending my high school class ring, which is a star or a flower depending on perspective, in the mail to get repaired. The communication was phenomenal, and my jewelry came back to me looking brand new. I’ll definitely come back in the future. Thank you so much.”

“After noticing a stone had fallen out of my beautiful engagement ring I of course was devastated, after a lot of research I found My jewelry repair online, I read testimonials and looked them up on BBB. After a lot of consideration I decided to send in my ring and that was the best decision I made My jewelry Repair did a phenomenal job repairing my ring. my ring is an invisible setting and not all jewelers can repair Invisible settings , however My jewelry Repair did a great job. I am soooooo happy to have my ring back and it looks brand new. I highly recommend my jewelry repair . Thank you”
Lake Worth

“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas

“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN

“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.”

“Excellent service & communication. Sent them my g.mother’s ring. They found a beautiful stone, and it was on my finger in about 3 weeks. Kept in contact with me the entire time, letting me know my options. Thank you Evon, I love the finished product!”

“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.”
Apple Valley, CA

“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!”
Lake Charles

“The repair was fantastic! Looks beautiful, retired to better than new condition. Cost was extremely reasonable. Be patient, whole process took a little over 60 days. Customer service was very responsive to my inquiries. Process for sending item and returning was easy and secure. We are very happy customers.”

“I was a little skeptical about having my jewelry fixed through a company via internet, however, every part of the process was excellent! They walk you through entire process and it is secure and turn around was quick. They fixed a necklace I had worn only twice and polished it and returned back to me within 2 weeks time. Price was very affordable as well. I HIGHLY Recommend this company for all your jewelry repairs.”

“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND

“Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work.
All the best for the coming year!
Rod Thomas”

“Since the 1980s, I had my dad’s montblanc 149 pen. It never worked, scratched and chipped. Through the years I check other businesses, but no one would touch this quality pen. I saw an ad for my jewelry repair and decided to send it off. I was very glad I did! They were prompt with repair cost and answered my inquiries when they experienced delays. I received it today and it is in perfect working condition; it looks new and no one suspects it is over 60 years old. It was worth waiting 4 months. The communication and service are top notch and I encourage those needing a Montblanc pen doctor, check these folks out.”

“The nib on my Mont Blanc was bent after I dropped it on the floor. I sent it My Jewelry Repair. Shortly after it was repaired and returned, it started leaking ink. I returned it was told it would cost $85 to repair. I protested, saying that it didn’t leak when it was under my control and that had it been leaking, I would have mentioned it. After looking it over, a My Jewelry Repair craftsman concurred and the pen was repaired for no extra charge. That, to me, is great customer service. I have no financial interest in MJR, do not know anyone affiliated with the company, nor have I been remunerated for this review. I just like to compliment excellent customer service when I experience it.”