Testimonial Spotlight
“Fantastic Service”
“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”
Ken C.
Let us know how you feel about our service!
If you would like to let us know about our service, please fill out the form below to leave a watch or jewelry repair testimonial. Email not published
Required

Watch Repair Testimonials
“Amazing restoration”
I found this company online, and mailed my 1949 watch in for restoration. I thought the watch might be a total loss, with damage beyond
…
repair. However, the end result was a stunning, amazing work of art, true to the original watch. It’s a sentimental piece, and I am so happy.
Marie DeStefanis
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for
…
repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!” San Francisco, CA
My watch was packaged very well for return.
Thank you for the great experience and end result!” San Francisco, CA
Read more ““Thank you for the great experience and end result!””
Kate H.
” I could not have been more impressed”
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in
…
my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!” Edgemont, AR
Robert B.
“The speed and accuracy of the service is what really sold me on these guys”
“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was
…
still in the internal database with the exact repair I needed. I shipped in my watch and got prompt service from the folks at MyJewelryRepair. The speed and accuracy of the service is what really sold me on these guys. I would definitely recommend.” CA
Read more ““The speed and accuracy of the service is what really sold me on these guys””
Isrrael M.
“Great job!”
I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I
…
know it’s not the most expensive piece to come across the table but the fact that they were going to help me was bar none!
Thomas G.
“Super-fast service”
My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started
…
wearing it and after a few days realized that it was not self-winding. Sent it to MJR and explained that it probably just needed serviced. It had only been gone from my house about 18 days total and today it is back in my hands working like new again. The 18 days includes my shipping time and their shipping time to return it plus their time to repair it. All in all that is super-fast! Very happy with MJR service and will always use them from now on. Thanks a million!
Lonnie
Ring Repair Testimonials
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally
…
the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!” Arkansas
Jamie Thomas
“Tears Of Joy!”
I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my
…
ring resized and a new birthstone (amethyst) put in place. One of the best moments to make my day! Thank you so much for doing this for me, I want to cry tears of joy because I’m so happy I got my ring back! xo
Shani Edwards
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
…
resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.” Tipton, IN
Read more ““They look ten times better then when we bought them””
Nikita S.
“The work was quality–the ring looks great”
“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication
…
was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.” FL
Michele
“I would recommend this to everyone”
“I was so nervous about sending out my wedding rings, but this company went out of the way to ensure that they were safe, they
…
contacted me when it got there, when it was inspected, which included pictures, an estimate on the repairs and the reasons they were being made, once the estimate was approved, they let me know exactly how long it would take to repair and return to me, which only a few days, and it looks amazing. I would recommend this to everyone” NY
Shiela Connors
“The repair job they did on the ring… is little short of astounding”
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My
…
Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.” Apple Valley, CA
Read more ““The repair job they did on the ring… is little short of astounding””
Steve W.
“Did a phenomenal job repairing my ring”
“After noticing a stone had fallen out of my beautiful engagement ring I of course was devastated, after a lot of research I found My
…
jewelry repair online, I read testimonials and looked them up on BBB. After a lot of consideration I decided to send in my ring and that was the best decision I made My jewelry Repair did a phenomenal job repairing my ring. my ring is an invisible setting and not all jewelers can repair Invisible settings , however My jewelry Repair did a great job. I am soooooo happy to have my ring back and it looks brand new. I highly recommend my jewelry repair . Thank you”
Lake Worth
Lake Worth
Jessica D.
Jewelry Repair Testimonials
“Had a wonderful experience with MyJewelryRepair.com”
“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went
…
so smoothly that it was astounding! Their online ordering tool makes it easy to get started. You immediately get confirmation and tracking information. The staff is quick to respond to any questions you might have. And if they have any questions, you get a call for clarification. The staff I have spoken with were super-friendly and understanding (shout-out to Iris, who is especially darling!) Then, when your receive your jewelry back in the mail and it is exactly what you wanted–AND at a reasonable price? Wow! I had a pair of modest diamond stud earrings that I never wore because I feared losing them. For years, I had wanted to have them converted into lever-back earrings, but hadn’t found the right local jeweler to do the work. My “new” earrings came back and they were gorgeous–simple and elegant, comfortable and secure. I now can wear them all the time without any worries. What I did next was to scrounge around in my jewelry collection looking for more projects (doesn’t everyone have some?) to send to MyJewelryRepair.com—because trust is an important part of the process.” CA
Read more ““Had a wonderful experience with MyJewelryRepair.com””
Carolyn B.
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just
…
the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset! The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!” Turtle Lake, ND
Rebecca R.
“Fantastic work done on my charm”
“I am 100% satisfied with the craftsmanship and quality of the work that was done on my charm. If ever i need any of my
…
jewelry repaired again i will be coming back. I’m very happy”
shawn williams
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast
…
and the piece was returned in a very professionally boxed presentation. Thank you.” San Pedro, CA
Rosamond D.
“Their customer service is phenomenal”
“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
…
San Francisco, CA
Damaris T.
“Wow…Looks good as new”
“Wow….Stunning repair. Great Job fixing a diamond cut rope chain that was broken in two. Looks good as new. Cant even tell it was repaired!!!!!
…
Thank You. OHHH and great service, reasonable cost with timely shipping. You have my business going forward. 10+”
Donald Hallam
Writing Instrument Repair Testimonials
“Gave new life to my dad’s pen”
Since the 1980s, I had my dad’s montblanc 149 pen. It never worked, scratched and chipped. Through the years I check other businesses, but no
…
one would touch this quality pen. I saw an ad for my jewelry repair and decided to send it off. I was very glad I did! They were prompt with repair cost and answered my inquiries when they experienced delays. I received it today and it is in perfect working condition; it looks new and no one suspects it is over 60 years old. It was worth waiting 4 months. The communication and service are top notch and I encourage those needing a Montblanc pen doctor, check these folks out.
Dresden L Moss
“Heirloom restored”
Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work. All the best for the coming year!
…
Rod Thomas
Rodney G Thomas