Testimonials

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!”
Hudson, MA

I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.

I am very pleased with the excellent service I have received from this company. I was even impressed that they even took the time to wrap my box by hand with tissue. Certainly a small but significant example that they really care about what they do. Simply awesome company!

I found this company online, and mailed my 1949 watch in for restoration. I thought the watch might be a total loss, with damage beyond repair. However, the end result was a stunning, amazing work of art, true to the original watch. It’s a sentimental piece, and I am so happy.

“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that it was more expensive than I thought it would, but the workmanship is excellent. I do not regret paying the amount charged.”
Bloomfield Hills, MI

Not only have I spent 20 years in the fine jewelry business, I am also a graduate gemologist (GIA) with an extremely keen eye. I sent an 18kt gold, ruby eternity band ring in for a stone replacement using the mail-in service.I am so happy to report that the stone was MATCHED PERFECTLY and the workmanship on the broken prongs is undetectable.I highly recommend My Jewelry Repair!! Thank you!

“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN

“I am extremely pleased with the service provided . It was easy, fast and the job done on the replacement of the lost diamond on my wedding ring is perfect.”
Cedar Park

“They handled my situation extremely fast and I had my ring back before their estimated time. I am extremely pleased with how my ring looks, and with the level of professionalism this companies employees showed. I highly recommend them.”
San Francisco, CA

“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and will continue to use if needed Thank you so much . Inez”

“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.”

“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA

“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went so smoothly that it was astounding! Their online ordering tool makes it easy to get started. You immediately get confirmation and tracking information. The staff is quick to respond to any questions you might have. And if they have any questions, you get a call for clarification. The staff I have spoken with were super-friendly and understanding (shout-out to Iris, who is especially darling!) Then, when your receive your jewelry back in the mail and it is exactly what you wanted–AND at a reasonable price? Wow! I had a pair of modest diamond stud earrings that I never wore because I feared losing them. For years, I had wanted to have them converted into lever-back earrings, but hadn’t found the right local jeweler to do the work. My “new” earrings came back and they were gorgeous–simple and elegant, comfortable and secure. I now can wear them all the time without any worries. What I did next was to scrounge around in my jewelry collection looking for more projects (doesn’t everyone have some?) to send to MyJewelryRepair.com—because trust is an important part of the process.”
CA

I have been delighted with the thought and care that has gone into every aspect of my dealings with My Jewelry Repair. From my first encounter on the website through to having my wife’s necklace expertly repaired and returned so rapidly at a price I felt was absolutely fair, the company has shined. It is professionalism at its finest!

Since the 1980s, I had my dad’s montblanc 149 pen. It never worked, scratched and chipped. Through the years I check other businesses, but no one would touch this quality pen. I saw an ad for my jewelry repair and decided to send it off. I was very glad I did! They were prompt with repair cost and answered my inquiries when they experienced delays. I received it today and it is in perfect working condition; it looks new and no one suspects it is over 60 years old. It was worth waiting 4 months. The communication and service are top notch and I encourage those needing a Montblanc pen doctor, check these folks out.

The nib on my Mont Blanc was bent after I dropped it on the floor. I sent it My Jewelry Repair. Shortly after it was repaired and returned, it started leaking ink. I returned it was told it would cost $85 to repair. I protested, saying that it didn’t leak when it was under my control and that had it been leaking, I would have mentioned it. After looking it over, a My Jewelry Repair craftsman concurred and the pen was repaired for no extra charge. That, to me, is great customer service. I have no financial interest in MJR, do not know anyone affiliated with the company, nor have I been remunerated for this review. I just like to compliment excellent customer service when I experience it.

Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work.
All the best for the coming year!
Rod Thomas