Testimonial Spotlight
“Fantastic Service”
“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”
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Watch Repair Testimonials
“Amazing restoration”
I found this company online, and mailed my 1949 watch in for restoration. I thought the watch might be a total loss, with damage beyond… repair. However, the end result was a stunning, amazing work of art, true to the original watch. It’s a sentimental piece, and I am so happy. Read more ““Amazing restoration””
“The process was easy and painless”
“The process was easy and painless. My watch came back very well packaged and great working order. I would definitely use them again.” Norcross, GA
“Searched All Over Russia/Ukraine for the Parts Needed”
I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant… that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work. Read more ““Searched All Over Russia/Ukraine for the Parts Needed””
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for… repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!” San Francisco, CA Read more ““Thank you for the great experience and end result!””
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again… for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!” Hudson, MA Read more ““Their communication is exceptional, as are their repair services””
“Its keeping good time and I’m thrilled”
“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again.
” Pueblo,… CO Read more ““Its keeping good time and I’m thrilled””
Ring Repair Testimonials
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were… resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.” Tipton, IN Read more ““They look ten times better then when we bought them””
“My ring looks brand new and you can’t even tell it was resized”
“I sent in a ring to be resized. The quality of work is excellent! My ring looks brand new and you can’t even tell it… was resized. I will definitely be using My Jewelry Repair again for some of my other jewelry. Thanks for your amazing work and customer service!” Read more ““My ring looks brand new and you can’t even tell it was resized””
“Phenomenal Work & Craftsmen”
I sent in an at least 80 year old diamond art deco heirloom ring that needed 12 channels/prongs rebuilt and a resizing. The master jewelers… restored this ring to like-new, it is JUST stunning the kind magic they work. You can completely trust this company from beginning to end– this is the 2nd item they have repaired for me– nothing I have had done locally even comes close to their meticulous craftmanship. THANK you master jewelers! You are true experts and I love you all!! Read more ““Phenomenal Work & Craftsmen””
“Tears Of Joy!”
I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my… ring resized and a new birthstone (amethyst) put in place. One of the best moments to make my day! Thank you so much for doing this for me, I want to cry tears of joy because I’m so happy I got my ring back! xo Read more ““Tears Of Joy!””
“The work was quality–the ring looks great”
“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication… was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.” FL Read more ““The work was quality–the ring looks great””
“They did a beautiful job”
“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that… it was more expensive than I thought it would, but the workmanship is excellent. I do not regret paying the amount charged.” Bloomfield Hills, MI Read more ““They did a beautiful job””
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally… the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!” Arkansas Read more ““Had such wonderful customer service””
Jewelry Repair Testimonials
“I will certainly use again”
“Great job , and reasonable price. I will certainly use again for any repairs” Anchorage, AK
“Wow…Looks good as new”
“Wow….Stunning repair. Great Job fixing a diamond cut rope chain that was broken in two. Looks good as new. Cant even tell it was repaired!!!!!… Thank You. OHHH and great service, reasonable cost with timely shipping. You have my business going forward. 10+” Read more ““Wow…Looks good as new””
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just… the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset! The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!” Turtle Lake, ND Read more ““The customer service team is amazing””
“Had a wonderful experience with MyJewelryRepair.com”
“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went… so smoothly that it was astounding! Their online ordering tool makes it easy to get started. You immediately get confirmation and tracking information. The staff is quick to respond to any questions you might have. And if they have any questions, you get a call for clarification. The staff I have spoken with were super-friendly and understanding (shout-out to Iris, who is especially darling!) Then, when your receive your jewelry back in the mail and it is exactly what you wanted–AND at a reasonable price? Wow! I had a pair of modest diamond stud earrings that I never wore because I feared losing them. For years, I had wanted to have them converted into lever-back earrings, but hadn’t found the right local jeweler to do the work. My “new” earrings came back and they were gorgeous–simple and elegant, comfortable and secure. I now can wear them all the time without any worries. What I did next was to scrounge around in my jewelry collection looking for more projects (doesn’t everyone have some?) to send to MyJewelryRepair.com—because trust is an important part of the process.” CA Read more ““Had a wonderful experience with MyJewelryRepair.com””
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast… and the piece was returned in a very professionally boxed presentation. Thank you.” San Pedro, CA Read more ““The work is invisible and expertly done.””
“Fantastic work done on my charm”
“I am 100% satisfied with the craftsmanship and quality of the work that was done on my charm. If ever i need any of my… jewelry repaired again i will be coming back. I’m very happy” Read more ““Fantastic work done on my charm””
Writing Instrument Repair Testimonials
“Gave new life to my dad’s pen”
Since the 1980s, I had my dad’s montblanc 149 pen. It never worked, scratched and chipped. Through the years I check other businesses, but no… one would touch this quality pen. I saw an ad for my jewelry repair and decided to send it off. I was very glad I did! They were prompt with repair cost and answered my inquiries when they experienced delays. I received it today and it is in perfect working condition; it looks new and no one suspects it is over 60 years old. It was worth waiting 4 months. The communication and service are top notch and I encourage those needing a Montblanc pen doctor, check these folks out. Read more ““Gave new life to my dad’s pen””
“Heirloom restored”
Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work. All the best for the coming year!… Rod Thomas Read more ““Heirloom restored””
