Testimonial Spotlight
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional,… as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!” Hudson, MA Read more ““Their communication is exceptional, as are their repair services””
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Watch Repair Testimonials
“It came back looking like a brand new watch!”
“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It… came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!” CA Read more ““It came back looking like a brand new watch!””
“Fantastic Service”
“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for… repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!” San Francisco, CA Read more ““Thank you for the great experience and end result!””
“Glad that I found you”
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.… Glad that I found you. Who knows for what service or product I may next call upon MyJewelryRepair.” San Francisco, CA Read more ““Glad that I found you””
“Its keeping good time and I’m thrilled”
“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again.
” Pueblo,… CO Read more ““Its keeping good time and I’m thrilled””
“The process was easy and painless”
“The process was easy and painless. My watch came back very well packaged and great working order. I would definitely use them again.” Norcross, GA
Ring Repair Testimonials
“I was so pleased to have found your Service”
“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and… will continue to use if needed Thank you so much . Inez” Read more ““I was so pleased to have found your Service””
“I love the finished product!”
“Excellent service & communication. Sent them my g.mother’s ring. They found a beautiful stone, and it was on my finger in about 3 weeks. Kept… in contact with me the entire time, letting me know my options. Thank you Evon, I love the finished product!” Read more ““I love the finished product!””
“My ring looks brand new and you can’t even tell it was resized”
“I sent in a ring to be resized. The quality of work is excellent! My ring looks brand new and you can’t even tell it… was resized. I will definitely be using My Jewelry Repair again for some of my other jewelry. Thanks for your amazing work and customer service!” Read more ““My ring looks brand new and you can’t even tell it was resized””
“My wedding ring is perfect”
“I am extremely pleased with the service provided . It was easy, fast and the job done on the replacement of the lost diamond on… my wedding ring is perfect.”
Cedar Park Read more ““My wedding ring is perfect””
“The repair job they did on the ring… is little short of astounding”
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My… Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.” Apple Valley, CA Read more ““The repair job they did on the ring… is little short of astounding””
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were… resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.” Tipton, IN Read more ““They look ten times better then when we bought them””
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally… the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!” Arkansas Read more ““Had such wonderful customer service””
Jewelry Repair Testimonials
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just… the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset! The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!” Turtle Lake, ND Read more ““The customer service team is amazing””
Wow…Looks good as new
Wow….Stunning repair. Great Job fixing a diamond cut rope chain that was broken in two. Looks good as new. Cant even tell it was repaired!!!!!… Thank You. OHHH and great service, reasonable cost with timely shipping. You have my business going forward. 10+ Read more “Wow…Looks good as new”
“Had a wonderful experience with MyJewelryRepair.com”
“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went… so smoothly that it was astounding! Their online ordering tool makes it easy to get started. You immediately get confirmation and tracking information. The staff is quick to respond to any questions you might have. And if they have any questions, you get a call for clarification. The staff I have spoken with were super-friendly and understanding (shout-out to Iris, who is especially darling!) Then, when your receive your jewelry back in the mail and it is exactly what you wanted–AND at a reasonable price? Wow! I had a pair of modest diamond stud earrings that I never wore because I feared losing them. For years, I had wanted to have them converted into lever-back earrings, but hadn’t found the right local jeweler to do the work. My “new” earrings came back and they were gorgeous–simple and elegant, comfortable and secure. I now can wear them all the time without any worries. What I did next was to scrounge around in my jewelry collection looking for more projects (doesn’t everyone have some?) to send to MyJewelryRepair.com—because trust is an important part of the process.” CA Read more ““Had a wonderful experience with MyJewelryRepair.com””
“Their customer service is phenomenal”
“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”… San Francisco, CA Read more ““Their customer service is phenomenal””
“Excellent prices”
“Great job excellent prices will use again” Pleasantville, NJ
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast… and the piece was returned in a very professionally boxed presentation. Thank you.” San Pedro, CA Read more ““The work is invisible and expertly done.””
