Testimonial Spotlight
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional,… as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!” Hudson, MA Read more ““Their communication is exceptional, as are their repair services””
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Watch Repair Testimonials
“The process was easy and painless”
“The process was easy and painless. My watch came back very well packaged and great working order. I would definitely use them again.” Norcross, GA
“Its keeping good time and I’m thrilled”
“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again.
” Pueblo,… CO Read more ““Its keeping good time and I’m thrilled””
“I inspected it and have to say that they did a beautiful job”
“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and… sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.” Ohio Read more ““I inspected it and have to say that they did a beautiful job””
“It came back looking like a brand new watch!”
“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It… came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!” CA Read more ““It came back looking like a brand new watch!””
“Glad that I found you”
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.… Glad that I found you. Who knows for what service or product I may next call upon MyJewelryRepair.” San Francisco, CA Read more ““Glad that I found you””
“Fantastic Service”
“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”
Ring Repair Testimonials
“They did a beautiful job”
“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that… it was more expensive than I thought it would, but the workmanship is excellent. I do not regret paying the amount charged.” Bloomfield Hills, MI Read more ““They did a beautiful job””
“Did a phenomenal job repairing my ring”
“After noticing a stone had fallen out of my beautiful engagement ring I of course was devastated, after a lot of research I found My… jewelry repair online, I read testimonials and looked them up on BBB. After a lot of consideration I decided to send in my ring and that was the best decision I made My jewelry Repair did a phenomenal job repairing my ring. my ring is an invisible setting and not all jewelers can repair Invisible settings , however My jewelry Repair did a great job. I am soooooo happy to have my ring back and it looks brand new. I highly recommend my jewelry repair . Thank you”
Lake Worth Read more ““Did a phenomenal job repairing my ring””
“The work was quality–the ring looks great”
“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication… was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.” FL Read more ““The work was quality–the ring looks great””
“So glad I took a chance, it saved my ring”
“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get… it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.” Read more ““So glad I took a chance, it saved my ring””
“The repair job they did on the ring… is little short of astounding”
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My… Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.” Apple Valley, CA Read more ““The repair job they did on the ring… is little short of astounding””
“I would recommend this to everyone”
“I was so nervous about sending out my wedding rings, but this company went out of the way to ensure that they were safe, they… contacted me when it got there, when it was inspected, which included pictures, an estimate on the repairs and the reasons they were being made, once the estimate was approved, they let me know exactly how long it would take to repair and return to me, which only a few days, and it looks amazing. I would recommend this to everyone” NY Read more ““I would recommend this to everyone””
“I was so pleased to have found your Service”
“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and… will continue to use if needed Thank you so much . Inez” Read more ““I was so pleased to have found your Service””
Jewelry Repair Testimonials
“I feel like I have found a treasure”
“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as… when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!” Lake Charles Read more ““I feel like I have found a treasure””
“Excellent prices”
“Great job excellent prices will use again” Pleasantville, NJ
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just… the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset! The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!” Turtle Lake, ND Read more ““The customer service team is amazing””
“Had a wonderful experience with MyJewelryRepair.com”
“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went… so smoothly that it was astounding! Their online ordering tool makes it easy to get started. You immediately get confirmation and tracking information. The staff is quick to respond to any questions you might have. And if they have any questions, you get a call for clarification. The staff I have spoken with were super-friendly and understanding (shout-out to Iris, who is especially darling!) Then, when your receive your jewelry back in the mail and it is exactly what you wanted–AND at a reasonable price? Wow! I had a pair of modest diamond stud earrings that I never wore because I feared losing them. For years, I had wanted to have them converted into lever-back earrings, but hadn’t found the right local jeweler to do the work. My “new” earrings came back and they were gorgeous–simple and elegant, comfortable and secure. I now can wear them all the time without any worries. What I did next was to scrounge around in my jewelry collection looking for more projects (doesn’t everyone have some?) to send to MyJewelryRepair.com—because trust is an important part of the process.” CA Read more ““Had a wonderful experience with MyJewelryRepair.com””
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast… and the piece was returned in a very professionally boxed presentation. Thank you.” San Pedro, CA Read more ““The work is invisible and expertly done.””
“I will certainly use again”
“Great job , and reasonable price. I will certainly use again for any repairs” Anchorage, AK
