The Trusted Online Mail-In Process for Ring Prong Repair
With locations on the east and west coast, we have the expertise to provide gemstone resetting services, with specialists equipped and skilled to handle your jewelry’s prong setting with such precision.
How Our Process Works
Place a Request
Send Your Item In
Receive a Quote
We Restore Your Item
Receive Your Restored Item
Professional Services For Your Prong Setting
Restore Your Gemstone’s Prong Setting
Experience our renowned prong repair services, skillfully performed by our Master Jewelers to seamlessly repair your prongs, leaving no trace of intervention.
Gemstones can be set in various styles, with the prong setting being the most prevalent.
Prongs, the small metal claws that secure the gemstone in its mounting, can wear down, become lifted from the stone, or accidentally bend away from it over time. Such issues may arise from normal wear and tear or accidental damage, necessitating routine care and maintenance to prevent the loss of the stone.
This is where our Master Jewelers, with their extensive expertise in setting, play a crucial role.
We are proud members of the
Our team includes gemologists certified by
Sending in Your Ring For Ring Prong Repair
Any type of prong, any type of setting, any type of jewelry: We’ve got you covered.
Examine each prong individually to check for signs of wear and tear.
View the prongs from both the top and side angles to assess if any are bent.
Look closely at the tips of your prongs; are they flattened, thinned, cracked, or have they pulled away from the stone?
Check for loose stones by gently touching each with a pin or toothpick. Do they move within the setting?
Prong repair may range from a simple re-tipping of a worn prong — a routine care and maintenance procedure — to the complete rebuild or replacement of a damaged prong. In cases of severe damage, replacing the entire head of the ring might be necessary.
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe. *Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Different Types of Prong Setting Designs
Many contemporary ring designs feature numerous stones encircling the center stone or adorning the sides and shoulders of the mounting. The halo style, characterized by a center stone surrounded by smaller stones in a concentric circle, has gained significant popularity in recent years.
Such intricate designs necessitate frequent inspections and routine care and maintenance to help prevent or minimize the risk of losing stones.
Classic Four-Prong Settings
Rings with Multiple Stones
Providing Premier Setting Services
State-Of-The-Art Setting Lab
Our Custom Setting Lab have been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.
Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.
The blend of our Master Jewelers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality setting services right to your doorstep!
Have Questions?
How Do You Repair Ring Prongs?
The process of Ring Prong Repair can be quite simple or extremely intricate depending on your jewelry’s setting. For example, a simple four-pronged ring would involve the repairing/tightening of the ring’s prongs, potentially including additional metalwork depending on the damage.
In the case of a setting with multiple gemstones, the Ring Prong Repair process would be a lot more intricate.
Who Does Ring Prong Repair & Where Do I Go to Get It Done?
Ring Prong Repair requires the expertise of a skilled jeweler. At My Jewelry Repair, our Master Jewelers have the necessary elements in order to offer the highest caliber of Ring Prong Repair.
With us, you don’t have to go anywhere! Our online, contactless service makes it possible to reset your gemstones all from the comfort of your home!
How Much Does Ring Prong Repair Cost?
The price of Ring Prong Repair varies depending on the damage of your ring prong setting. Generally, prong rebuilding starts at $19.99 and prong retipping starts at $49.99.
For more information regarding the pricing of our repair services, feel free to check out our Pricing page.
How Does Ring Prong Repair Online Work?
You Never Have to Leave Your Home with Our Online Jewelry Repair Process!
Create your order.
Print your shipping label and order slip.
Choose your insurance, pack your repair(s).
My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the item in the mail and we’ll have your perfected item back to you in no time!
How Long Does a Ring Prong Repair Service Typically Take?
After your quote is reviewed and approved by you, we start the process of repairing your jewelry immediately. The entire process usually takes 2 weeks, and we often finish ahead of schedule. This will include the repair process itself, followed by a thorough inspection by our Quality Assurance Team to verify that your ring is in flawless condition, and HD photography of everything repaired from your order.
For more information regarding the timeline of your Ring Prong Repair service, please refer to our Standard Timelines page.
You Have Questions, We Have Answers!
If you have any questions regarding our Ring Prong Repair service, please feel free to Contact Us. We are more than happy to answer any questions or discuss any concerns you may have!
“They handled my situation extremely fast and I had my ring back before their estimated time. I am extremely pleased with how my ring looks,
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“They handled my situation extremely fast and I had my ring back before their estimated time. I am extremely pleased with how my ring looks, and with the level of professionalism this companies employees showed. I highly recommend them.”
San Francisco, CA
“I was a little hesitant to pack up my expensive watch and send it. But these guys walk me through it, gave me a quote
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“I was a little hesitant to pack up my expensive watch and send it. But these guys walk me through it, gave me a quote to approve before work, gave me status updates, and notified me when they were sending it back with a signature required. It arrived safe and sound in perfect condition, I couldn’t be happier with this transaction.”
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for
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“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!”
San Francisco, CA
“Excellent advice, service and craftsmanship. My wedding ring looks amazing and the diamond is secure again! ThankRead more ““Peace of Mind””
Deb Giannaris
“I feel like I have found a treasure”
“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as
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“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!”
Lake Charles
“Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work. All the best for the coming year!
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“Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work.
All the best for the coming year!
Rod Thomas”
“I sent in an at least 80 year old diamond art deco heirloom ring that needed 12 channels/prongs rebuilt and a resizing. The master jewelers
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“I sent in an at least 80 year old diamond art deco heirloom ring that needed 12 channels/prongs rebuilt and a resizing. The master jewelers restored this ring to like-new, it is JUST stunning the kind magic they work. You can completely trust this company from beginning to end– this is the 2nd item they have repaired for me– nothing I have had done locally even comes close to their meticulous craftmanship. THANK you master jewelers! You are true experts and I love you all!!”
“The repair was fantastic! Looks beautiful, retired to better than new condition. Cost was extremely reasonable. Be patient, whole process took a little over 60
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“The repair was fantastic! Looks beautiful, retired to better than new condition. Cost was extremely reasonable. Be patient, whole process took a little over 60 days. Customer service was very responsive to my inquiries. Process for sending item and returning was easy and secure. We are very happy customers.”
“Searched All Over Russia/Ukraine for the Parts Needed”
“I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant
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“I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.”