“I don’t typically leave online reviews, but I felt compelled to share just how impressed I’ve been with MyJewelryRepair.com. From beginning to end, the entire repair process was seamless, transparent, and exceptionally well-executed.
Initiating the repair was incredibly easy—their website is intuitive, and they offer multiple shipping options, including insurance, which gave me peace of mind when sending in valuable items. Once they received my jewelry, I had a detailed repair quote—complete with notes and a breakdown of the work they planned to do—within 24 hours. That kind of turnaround alone is rare.
After I approved the repair and submitted payment, they got to work immediately. Both items I sent in were repaired within just a few days and shipped back to me with tracking information provided. Return shipping was fast, and although a signature is required upon delivery (which might be a minor inconvenience for some), I actually appreciate this added layer of security—it shows their commitment to protecting both the item and the customer.
When the pieces arrived, they were not only expertly repaired but also beautifully cleaned and polished—they genuinely looked better than when I sent them in. It’s been some time since I received them, and I’ve had zero issues. The work is precise, clean, and exactly what I was hoping for.
I live in a major metropolitan area with no shortage of local jewelry repair options, but I still choose MyJewelryRepair.com. Why? Because they consistently deliver exceptional craftsmanship, maintain excellent communication throughout the process, and make the entire experience effortless and stress-free. It’s rare to find a company that performs this well every single time—but they do.
Highly, highly recommend.”