I sent in an at least 80 year old diamond art deco heirloom ring that needed 12 channels/prongs rebuilt and a resizing. The master jewelers restored this ring to like-new, it is JUST stunning the kind magic they work. You can completely trust this company from beginning to end– this is the 2nd item they have repaired for me– nothing I have had done locally even comes close to their meticulous craftmanship. THANK you master jewelers! You are true experts and I love you all!!