Testimonials

“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!”
CA

“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.”
Ohio

“My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started wearing it and after a few days realized that it was not self-winding. Sent it to MJR and explained that it probably just needed serviced. It had only been gone from my house about 18 days total and today it is back in my hands working like new again. The 18 days includes my shipping time and their shipping time to return it plus their time to repair it. All in all that is super-fast! Very happy with MJR service and will always use them from now on. Thanks a million!”

“Submitted a vintage Swiss Army watch that I have worn for over 30 years. It had a lot of wear and tear over this time and was in need of service. They replaced the crystal which was chipped and installed a new battery. When I got the watch back it didn’t even look like the one I sent to them.It was so new and fresh looking I could’t believe it, all polished up and shiny. Great service, and I would recommend them to anyone”

“Not only have I spent 20 years in the fine jewelry business, I am also a graduate gemologist (GIA) with an extremely keen eye. I sent an 18kt gold, ruby eternity band ring in for a stone replacement using the mail-in service.I am so happy to report that the stone was MATCHED PERFECTLY and the workmanship on the broken prongs is undetectable.I highly recommend My Jewelry Repair!! Thank you!”

“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas

“I sent in a ring to be resized. The quality of work is excellent! My ring looks brand new and you can’t even tell it was resized. I will definitely be using My Jewelry Repair again for some of my other jewelry. Thanks for your amazing work and customer service!”

“I was a bit nervous sending my high school class ring, which is a star or a flower depending on perspective, in the mail to get repaired. The communication was phenomenal, and my jewelry came back to me looking brand new. I’ll definitely come back in the future. Thank you so much.”

“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN

“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!”
Lake Charles

“I was a little skeptical about having my jewelry fixed through a company via internet, however, every part of the process was excellent! They walk you through entire process and it is secure and turn around was quick. They fixed a necklace I had worn only twice and polished it and returned back to me within 2 weeks time. Price was very affordable as well. I HIGHLY Recommend this company for all your jewelry repairs.”

“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
San Francisco, CA

“Thank you! Magnificent work by your craftspeople. I will recommend you to anyone desiring the best in work.
All the best for the coming year!
Rod Thomas”

“The nib on my Mont Blanc was bent after I dropped it on the floor. I sent it My Jewelry Repair. Shortly after it was repaired and returned, it started leaking ink. I returned it was told it would cost $85 to repair. I protested, saying that it didn’t leak when it was under my control and that had it been leaking, I would have mentioned it. After looking it over, a My Jewelry Repair craftsman concurred and the pen was repaired for no extra charge. That, to me, is great customer service. I have no financial interest in MJR, do not know anyone affiliated with the company, nor have I been remunerated for this review. I just like to compliment excellent customer service when I experience it.”

“Since the 1980s, I had my dad’s montblanc 149 pen. It never worked, scratched and chipped. Through the years I check other businesses, but no one would touch this quality pen. I saw an ad for my jewelry repair and decided to send it off. I was very glad I did! They were prompt with repair cost and answered my inquiries when they experienced delays. I received it today and it is in perfect working condition; it looks new and no one suspects it is over 60 years old. It was worth waiting 4 months. The communication and service are top notch and I encourage those needing a Montblanc pen doctor, check these folks out.”