Pricing
Investment starting at $24
Repair Time
3-5 Business Days After Approval
Metal
Gold, Silver, Platinum, & More
Specialty
Invisible Setting, Resizing, & Vintage
Premier Nationwide Jewelry Repair by Mail
Our secure mail-in platform connects jewelry wearers nationwide directly to our state-of-the-art facility and certified Master Jewelers. From ring resizing to heirloom restoration, enjoy fully insured, trackable shipping and elite craftsmanship delivered straight to your door.
Mail-In Jewelry Repair Pricing & Expert Services
Earring
Repair
Starting at $39.99
Gemstone
Services
Starting at $39.99
Engraving
Services
Starting at $24.99
TRUSTED JEWELRY & WATCH REPAIR SINCE 2016
What Our Customers Say About Our Jewelry Services
Learn more about our jewelry repair experience where you don’t pay until you approve!
The Craftsmanship Behind Our Expert Jewelry Repair
Certifications & Associations
Our in-house Master Jewelers are certified and members of multiple associations, ensuring your jewelry is handled with the highest industry standards. We specialize in seamless restoration, using advanced metallurgical techniques to repair your jewelry without leaving any visible trace of intervention.
Our gemologists are certified by
We are proud members of the
Secure Nationwide Mail-In Jewelry Repair
How Our Process Works
With our state-of-the-art facilities, our Master Jewelers perform comprehensive mail-in restorations using microscopic setting stations, precision laser welders, digital metallurgical testing tools, and ultrasonic cleaning baths to deliver flawless, trace-free results. Your precious items will be handled with the utmost security and care throughout their stay in our facility.
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Precision Engineering for Every Jewelry Type
Repair Your Jewelry to Its Pristine Condition
Repairing fine jewelry by mail is much like sending a valuable piece of art to a specialized conservation lab—it requires secure transport, microscopic diagnostic tools, and master artisans who possess capabilities local shops simply do not have. Whether sending a daily gold chain or a vintage diamond engagement ring, our secure mail-in platform delivers direct access to Master Jewelers with fully insured, door-to-door peace of mind.
Fully Insured Shipping & Protective Safety Protocols
Sending valuable gold, platinum, or gemstone jewelry through the mail requires robust security and protective transit protocols. Our nationwide logistics network provides prepaid, fully trackable shipping labels paired with customizable insurance coverage designed to safeguard your precious items throughout transit.
We provide step-by-step packaging guidelines to ensure your jewelry is cushioned against impact during travel. From the moment your package is scanned by the carrier to its arrival at our intake facility, your shipment is tracked and protected. If you have specific questions regarding insurance coverage limits for high-value heirlooms, please feel free to Contact Us.
Centralized Setting Lab & Non-Destructive Welding
Traditional torch soldering exposes fragile gemstones to extreme heat, often requiring stones to be unmounted before repairs can begin. Inside our specialized Jewelry Repair Service Center, Master Jewelers utilize advanced non-destructive laser welders that pinpoint narrow beams of light onto metal joints without heating surrounding gemstones.
Furthermore, our integrated Setting Lab features high-power stereo microscopes used to inspect prong integrity, channel walls, and bezel mountings before and after repair. This microscopic precision ensures your diamonds and colored gemstones remain perfectly secure. To learn more about our facility standards, please feel free to Contact Us.
Transparent Digital Estimates & No-Obligation Approvals
We believe in complete transparency throughout the online repair process. Upon arrival at our facility, your item undergoes a detailed evaluation by a Master Jeweler who examines metal purity, stone security, and structural integrity. Before any restoration work begins, you receive a detailed, itemized digital estimate sent directly to your email or phone.
You maintain complete control—reviewing individual service line items, approving requested work, or declining services with zero pressure. You never pay for a repair until you inspect and approve the quote. To consult with an estimator regarding an upcoming shipment, feel free to Contact Us.
Chain of Custody & Real-Time Order Tracking
Maintaining a continuous, verified chain of custody is essential for online jewelry service. Every piece received at our intake facility is assigned a unique digital tracking identifier, photographed under high-resolution diagnostic cameras, and stored in secure vaulting between repair stages.
Through our online customer portal, you can monitor your repair status in real time—from initial intake and jeweler evaluation to bench restoration, final polish, ultrasonic cleaning, quality inspection, and return shipping. If you need assistance checking an active repair order, feel free to Contact Us.
Navigating Our Specialized Online Jewelry Services
Our mail-in platform acts as a centralized gateway for all fine jewelry restoration. Depending on your item’s specific needs, our Master Jewelers route your jewelry to specialized bench stations within our lab.
Direct Destinations: Popular Jewelry Services
- Ring Resizing & Shank Repair: Microscopic ring sizing, shank rebuilding, solder joint removal, and laser welding for gold, platinum, and silver rings.
- Necklace & Chain Repair: Precision chain link soldering, clasp replacement, safety chain installation, and pearl restringing.
- Bracelet Repair & Hinge Restoration: Charm soldering, tennis bracelet hinge rebuilds, latch adjustments, and link removals.
- Earring Repair & Post Conversion: Screw-back conversions, post replacements, Omega clip soldering, and dangle drop repairs.
- Gemstone Replacement & Setting: Sourcing matching diamonds or colored stones, prong retipping, bezel rebuilding, and stone tightening.
Master Craftsmen: The 5-Step Online Mail-In Protocol
Getting your jewelry repaired through our secure mail-in platform follows a strict 5-step technical protocol to guarantee factory-new beauty and security. First, submit your service request online to generate a prepaid, fully insured shipping label and secure order slip. Next, package your jewelry following our protective shipping guidelines and drop it off with the carrier or schedule a courier pickup. Upon arrival at our centralized facility, Master Jewelers log your item into a secure tracking vault, perform high-resolution microscopic photography, and issue an itemized digital estimate for your review.
Once approved, certified bench jewelers execute required repairs—utilizing laser welders, sourcing exact-grade gemstones, retipping worn prongs, and finishing with a multi-stage ultrasonic clean and polish. Finally, your restored jewelry undergoes quality control inspection before being returned directly to your door with trackable domestic shipping and real-time updates.
Examples of Our Expert Jewelry Repairs
By the Craftsmen of My Jewelry Repair
Secure Nationwide Mail-In Jewelry Repair
Delivered to Your Door
Experience the convenience of professional, mail-in jewelry restoration without ever leaving home. At My Jewelry Repair, our Master Jewelers provide comprehensive diagnostics and precision restoration in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.
* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.
Have Mail-In Jewelry Repair Questions?
Yes. Our mail-in system is engineered specifically for high-value jewelry and heirlooms. Every shipment utilizes trackable carrier services paired with customizable insurance coverage to protect your items from the moment they leave your hands until they are safely returned to your door.
We recommend placing your jewelry inside a small pouch or zip bag, wrapping it in several layers of bubble wrap, and placing it inside a sturdy inner box. Put that box inside a secondary shipping carton with extra packing material to prevent movement during transit. Avoid sending original brand presentation boxes, as shipping containers are recycled upon intake.
You do not need to diagnose the technical issue yourself. Our Master Jewelers perform a complete diagnostic evaluation upon intake—inspecting stone security under microscopes, testing metal purity, and examining wear points—and send you an itemized digital estimate explaining necessary repairs.
You are under zero obligation to proceed. If you review your itemized estimate and choose not to approve the work, your jewelry is safely packaged and returned to you via insured shipping for a standard return shipping fee.
Standard mail-in repairs (such as ring sizing, chain soldering, or stone tightening) are typically completed within 3 to 5 business days following quote approval. Complex gemstone sourcing or custom mounting work may extend turnaround times slightly, with full tracking visible throughout the process.
Local retail counters routinely lack non-destructive laser welders, microscopic setting stations, or specialized stone sourcing departments, often outsourcing repairs to third-party bench jewelers. Mailing your item directly to our central facility grants you direct access to Master Jewelers, full insurance coverage, and fast, transparent service.
Ready to Repair Your Jewelry Online?
Precision Jewelry Restoration, Delivered Nationwide
Servicing fine jewelry requires specialized laser welders, microscopic setting benches, and certified Master Jewelers. Instead of settling for local retail counters with limited capabilities, jewelry owners across the nation rely on My Jewelry Repair. We combine seamless online mail-in convenience with master-level craftsmanship. Operating across all 50 states, our secure US logistics network delivers your engagement ring, gold chain, or family heirloom directly to certified artisans in our central facility.
Serving All 50 States
from Coast to Coast
Sending your jewelry for professional restoration within the United States is safe and effortless. Our nationwide mail-in platform provides fully insured, trackable shipping labels to protect your items throughout transit. Whether you are sending a daily silver chain or a high-value diamond heirloom, our central laboratory offers direct access to Master Jewelers, regardless of your location.
Why Choose Mail-In
Over a Local Jeweler?
Local drop-off counters routinely lack advanced laser welders or microscopic setting labs, often shipping items off to unverified third-party trade shops. At our centralized repair center, certified Master Jewelers evaluate your items under microscopes, execute precision laser welding, and perform rigorous quality control checks to restore your jewelry to factory-new condition.