The Clean & polish process
Jewelry isn’t just an accessory; it’s a treasured reflection of your style and memories. Our guide covers everything you need to keep your jewelry, whether it’s sterling silver, gold, or plated metals, in pristine condition. With expert cleaning, polishing, and inspection, we ensure your pieces always shine like new.
Routine Care for Timeless Elegance: Clean, Polish, and Inspect
Regular maintenance is key to preserving the beauty and longevity of your jewelry. Our process involves:
- Buffing and Polishing: This initial step removes minor scratches, smoothing the surface to restore its shine and smoothness.
- Thorough Cleaning: We meticulously clean your jewelry to eliminate dirt, oil, and residues. The method varies depending on the gemstones, using an ultra-sonic cleaner for hardy stones like diamonds, rubies, and sapphires, while providing delicate care for sensitive gems like opals and pearls.
- Steam Cleaning: A final steam clean ensures no dirt or cleaning agents remain, leaving your jewelry spotless.
Reviving the Shine: The Plating Process
For many jewelry items, a crucial fourth step is the plating process. This includes:
- Rhodium Plating for White Gold: To achieve that bright, white finish, white gold jewelry requires rhodium plating after cleaning and polishing.
- Re-Plating Silver and Gold-Plated Items: Jewelry made of sterling silver or brass, plated with gold or silver, also needs re-plating post-cleaning to refresh its appearance.
A Reminder for Jewelry Owners
While not all jewelry demands repair, every piece benefits from routine care and maintenance. By entrusting your jewelry to our expert services, you ensure its beauty and durability for years to come. Keep your treasures looking as magnificent as the day you received them with our specialized clean, polish, and inspection process.\
Originally Published December 20, 2016, Updated and Expanded December 15, 2023
“FANTASTIC SERVICE”
“I was a little skeptical about having my jewelry fixed through a company via internet, however, every part of the process was excellent! They walk
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“I was a little skeptical about having my jewelry fixed through a company via internet, however, every part of the process was excellent! They walk you through entire process and it is secure and turn around was quick. They fixed a necklace I had worn only twice and polished it and returned back to me within 2 weeks time. Price was very affordable as well. I HIGHLY Recommend this company for all your jewelry repairs.”
Read more ““FANTASTIC SERVICE””
Tamara Romano
“I inspected it and have to say that they did a beautiful job”
“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and
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“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.”
Ohio
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Gordon M.
“So glad I took a chance, it saved my ring”
“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get
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“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.”
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Jane O.
“My husband was very happy 😃”
“I am happy with the service and my husband’s necklace looks better than when I first bought it.”
Sarah Murillo
“Wonder job – Great thanks”
“I’ve had my Swiss Army watch for 19 years & realized the case was worn & it just looked a little shabby. I was referred
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“I’ve had my Swiss Army watch for 19 years & realized the case was worn & it just looked a little shabby. I was referred to My Jewelry Repair by my local watch repairman. I was skeptical & thought that they’d charge me a fortune. Man-o-man was I pleasantly surprised when they quoted a very reasonable price.
I just opened it & they did a Great job.
I am throughly satisfied.
I won’t hesitate to use them again.”
Read more ““Wonder job – Great thanks””
Rick Nisley
“Their customer service is phenomenal”
“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
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“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
San Francisco, CA
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Damaris T.
“Wow…Looks good as new”
“Wow….Stunning repair. Great Job fixing a diamond cut rope chain that was broken in two. Looks good as new. Cant even tell it was repaired!!!!!
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“Wow….Stunning repair. Great Job fixing a diamond cut rope chain that was broken in two. Looks good as new. Cant even tell it was repaired!!!!! Thank You. OHHH and great service, reasonable cost with timely shipping. You have my business going forward. 10+”
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Donald Hallam
“The process was easy and painless”
“The process was easy and painless. My watch came back very well packaged and great working order. I would definitely use them again.” Norcross, GA
John R.
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for
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“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!”
San Francisco, CA
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Kate H.
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally
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“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas
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Jamie Thomas
My Jewelry Repair
Ready to give your loose gemstones new life? We're just an email away. Contact us at info@myjewelryrepair.com, and let’s start crafting your next treasured piece. With My Jewelry Repair, your loose gemstones will go from being mere beautiful stones to stunning pieces of jewelry that tell a story – your story.
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