The Clean & polish process
Jewelry isn’t just an accessory; it’s a treasured reflection of your style and memories. Our guide covers everything you need to keep your jewelry, whether it’s sterling silver, gold, or plated metals, in pristine condition. With expert cleaning, polishing, and inspection, we ensure your pieces always shine like new.
Routine Care for Timeless Elegance: Clean, Polish, and Inspect
Regular maintenance is key to preserving the beauty and longevity of your jewelry. Our process involves:
- Buffing and Polishing: This initial step removes minor scratches, smoothing the surface to restore its shine and smoothness.
- Thorough Cleaning: We meticulously clean your jewelry to eliminate dirt, oil, and residues. The method varies depending on the gemstones, using an ultra-sonic cleaner for hardy stones like diamonds, rubies, and sapphires, while providing delicate care for sensitive gems like opals and pearls.
- Steam Cleaning: A final steam clean ensures no dirt or cleaning agents remain, leaving your jewelry spotless.
Reviving the Shine: The Plating Process
For many jewelry items, a crucial fourth step is the plating process. This includes:
- Rhodium Plating for White Gold: To achieve that bright, white finish, white gold jewelry requires rhodium plating after cleaning and polishing.
- Re-Plating Silver and Gold-Plated Items: Jewelry made of sterling silver or brass, plated with gold or silver, also needs re-plating post-cleaning to refresh its appearance.
A Reminder for Jewelry Owners
While not all jewelry demands repair, every piece benefits from routine care and maintenance. By entrusting your jewelry to our expert services, you ensure its beauty and durability for years to come. Keep your treasures looking as magnificent as the day you received them with our specialized clean, polish, and inspection process.\
Originally Published December 20, 2016, Updated and Expanded December 15, 2023
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again
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“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!”
Hudson, MA
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Judy B.
“The speed and accuracy of the service is what really sold me on these guys”
“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was
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“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was still in the internal database with the exact repair I needed. I shipped in my watch and got prompt service from the folks at MyJewelryRepair. The speed and accuracy of the service is what really sold me on these guys. I would definitely recommend.”
CA
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Isrrael M.
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
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“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN
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Nikita S.
“They did a beautiful job”
“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that
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“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that it was more expensive than I thought it would, but the workmanship is excellent. I do not regret paying the amount charged.”
Bloomfield Hills, MI
Read more ““They did a beautiful job””
Jon B.
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast
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“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA
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Rosamond D.
“Glad that I found you”
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.
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“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired. Glad that I found you. Who knows for what service or product I may next call upon MyJewelryRepair.”
San Francisco, CA
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J. Sampson
“The repair job they did on the ring… is little short of astounding”
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My
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“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.”
Apple Valley, CA
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Steve W.
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just
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“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND
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Rebecca R.
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally
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“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas
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Jamie Thomas
” I could not have been more impressed”
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in
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“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!”
Edgemont, AR
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Robert B.
My Jewelry Repair
Ready to give your loose gemstones new life? We're just an email away. Contact us at info@myjewelryrepair.com, and let’s start crafting your next treasured piece. With My Jewelry Repair, your loose gemstones will go from being mere beautiful stones to stunning pieces of jewelry that tell a story – your story.
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