The Clean & polish process
Jewelry isn’t just an accessory; it’s a treasured reflection of your style and memories. Our guide covers everything you need to keep your jewelry, whether it’s sterling silver, gold, or plated metals, in pristine condition. With expert cleaning, polishing, and inspection, we ensure your pieces always shine like new.
Routine Care for Timeless Elegance: Clean, Polish, and Inspect
Regular maintenance is key to preserving the beauty and longevity of your jewelry. Our process involves:
- Buffing and Polishing: This initial step removes minor scratches, smoothing the surface to restore its shine and smoothness.
- Thorough Cleaning: We meticulously clean your jewelry to eliminate dirt, oil, and residues. The method varies depending on the gemstones, using an ultra-sonic cleaner for hardy stones like diamonds, rubies, and sapphires, while providing delicate care for sensitive gems like opals and pearls.
- Steam Cleaning: A final steam clean ensures no dirt or cleaning agents remain, leaving your jewelry spotless.
Reviving the Shine: The Plating Process
For many jewelry items, a crucial fourth step is the plating process. This includes:
- Rhodium Plating for White Gold: To achieve that bright, white finish, white gold jewelry requires rhodium plating after cleaning and polishing.
- Re-Plating Silver and Gold-Plated Items: Jewelry made of sterling silver or brass, plated with gold or silver, also needs re-plating post-cleaning to refresh its appearance.
A Reminder for Jewelry Owners
While not all jewelry demands repair, every piece benefits from routine care and maintenance. By entrusting your jewelry to our expert services, you ensure its beauty and durability for years to come. Keep your treasures looking as magnificent as the day you received them with our specialized clean, polish, and inspection process.\
Originally Published December 20, 2016, Updated and Expanded December 15, 2023
“Impressive Work”
“I was a bit nervous sending my high school class ring, which is a star or a flower depending on perspective, in the mail to
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“I was a bit nervous sending my high school class ring, which is a star or a flower depending on perspective, in the mail to get repaired. The communication was phenomenal, and my jewelry came back to me looking brand new. I’ll definitely come back in the future. Thank you so much.”
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Elizabeth Mattke
“Great job!”
“I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I
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“I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I know it’s not the most expensive piece to come across the table but the fact that they were going to help me was bar none!”
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Thomas G.
“It came back looking like a brand new watch!”
“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It
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“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!”
CA
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Norman F.
“My ring looks brand new and you can’t even tell it was resized”
“I sent in a ring to be resized. The quality of work is excellent! My ring looks brand new and you can’t even tell it
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“I sent in a ring to be resized. The quality of work is excellent! My ring looks brand new and you can’t even tell it was resized. I will definitely be using My Jewelry Repair again for some of my other jewelry. Thanks for your amazing work and customer service!”
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Brittany
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
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“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN
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Nikita S.
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally
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“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas
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Jamie Thomas
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just
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“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND
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Rebecca R.
“So glad I took a chance, it saved my ring”
“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get
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“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.”
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Jane O.
“Had a wonderful experience with MyJewelryRepair.com”
“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went
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“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went so smoothly that it was astounding! Their online ordering tool makes it easy to get started. You immediately get confirmation and tracking information. The staff is quick to respond to any questions you might have. And if they have any questions, you get a call for clarification. The staff I have spoken with were super-friendly and understanding (shout-out to Iris, who is especially darling!) Then, when your receive your jewelry back in the mail and it is exactly what you wanted–AND at a reasonable price? Wow! I had a pair of modest diamond stud earrings that I never wore because I feared losing them. For years, I had wanted to have them converted into lever-back earrings, but hadn’t found the right local jeweler to do the work. My “new” earrings came back and they were gorgeous–simple and elegant, comfortable and secure. I now can wear them all the time without any worries. What I did next was to scrounge around in my jewelry collection looking for more projects (doesn’t everyone have some?) to send to MyJewelryRepair.com—because trust is an important part of the process.”
CA
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Carolyn B.
My Jewelry Repair
Ready to give your loose gemstones new life? We're just an email away. Contact us at info@myjewelryrepair.com, and let’s start crafting your next treasured piece. With My Jewelry Repair, your loose gemstones will go from being mere beautiful stones to stunning pieces of jewelry that tell a story – your story.
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