Bloomingdale’s Jewelry & Watch Repair

“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.”
FL

“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and will continue to use if needed Thank you so much . Inez”

“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA

“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!”
CA

“My wife’s watch was not working for years. It was sitting in my desk. I searched the internet and found My Jewelry Repair. They looked the watch over and gave me an estimate. I agreed and they made the repairs. The watch arrived and was packaged in a new nice box. The watch was also polished and it’s working fine.”

“Sent a Lorus mickey mouse pocket watch purchased at Disneyworld in 1988. Meant a great deal to me because it was our honeymoon. Watch
was perfect for 34 years and then stopped working.
Sent to MJR. It was repaired promptly and returned. Happy man! Thanks”

“Great service. I couldn’t find a jeweler who would resize a 3-row invisible diamond setting ring. Glad I found “my jewelry repair,” Great communication, and updates: my ring was resized and looks brand new. I would recommend this company and would feel confident in using them again.”

“I was a little skeptical about having my jewelry fixed through a company via internet, however, every part of the process was excellent! They walk you through entire process and it is secure and turn around was quick. They fixed a necklace I had worn only twice and polished it and returned back to me within 2 weeks time. Price was very affordable as well. I HIGHLY Recommend this company for all your jewelry repairs.”

“The nib on my Mont Blanc was bent after I dropped it on the floor. I sent it My Jewelry Repair. Shortly after it was repaired and returned, it started leaking ink. I returned it was told it would cost $85 to repair. I protested, saying that it didn’t leak when it was under my control and that had it been leaking, I would have mentioned it. After looking it over, a My Jewelry Repair craftsman concurred and the pen was repaired for no extra charge. That, to me, is great customer service. I have no financial interest in MJR, do not know anyone affiliated with the company, nor have I been remunerated for this review. I just like to compliment excellent customer service when I experience it.”