Nordstrom Jewelry & Watch Services

My Jewelry Repair®

When your cherished Nordstrom jewelry & watches requires expert care and meticulous restorations, we’re here to provide it with our authorized repair services.

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How it Works

With our manufacturing-level Watch Repair Service Center, we have the expertise to provide authorized Nordstrom servicing, with Certified Watchmakers equipped and skilled to handle your timepiece with the premier standard.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Jeweler & Watchmaker Certifications

Our watchmakers have many certifications, including:

Our team has gemologists certified by

We are proud members of the

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Providing Premier Jewelry & Watch Repair Services

Experience our renowned jewelry and watch repair services, expertly performed by Master Jewelers and Certified Watchmakers to restore your precious pieces with precision and care. From cherished jewelry to treasured timepieces, our professionals understand both the technical complexities and sentimental value of every item.

Our in-house experts diagnose and repair jewelry seamlessly, while our Parts Sourcing Team secures genuine watch components directly from manufacturers. At our state-of-the-art Watch Repair Service Center—built to Swiss standards with NASA-level clean rooms and advanced equipment—every repair meets the highest quality standards. Best of all, this exceptional service is delivered right to your doorstep.

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

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“The speed and accuracy of the service is what really sold me on these guys”

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was

Isrrael M.

“Glad that I found you”

“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.

J. Sampson

“They look ten times better then when we bought them”

“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were

Nikita S.

“The repair job they did on the ring… is little short of astounding”

“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My

Steve W.

” I could not have been more impressed”

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in

Robert B.

“Had such wonderful customer service”

“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally

Jamie Thomas

“Their communication is exceptional, as are their repair services”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again

Judy B.

“The customer service team is amazing”

“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just

Rebecca R.

“They did a beautiful job”

“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that

Jon B.

“The work is invisible and expertly done.”

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast

Rosamond D.