Nordstrom Jewelry & Watch Services

My Jewelry Repair®

When your cherished Nordstrom watch and jewelry require expert care and meticulous repair, entrust it to us, the foremost authority in Nordstrom servicing in the United States.

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The Trusted Mail-In Choice for Jewelry & Watch Care

At our elite-level service centers, certified technicians provide authorized servicing using advanced tools and techniques to deliver premium results. Your piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

The Craftsmanship Behind Expert Nordstrom Repair

Our expert technicians bring world-class training—many of them having honed their skills in the art of jewelry craft and heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any repair or restoration with expert care.

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Sending in Your Nordstrom Piece For Servicing

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine Nordstrom brand parts. Thanks to our long-standing industry presence, we have direct access to Nordstrom brand parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.

Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.

Just as Nordstrom has built its reputation on exceptional service and curated luxury, we bring that same commitment to excellence in every timepiece we restore. Whether you purchased a classic designer watch from a Nordstrom store or received a gift that now needs expert care, our certified specialists are equipped to restore your watch to its original brilliance—whether it’s a modern fashion piece or a cherished heirloom.

At My Jewelry Repair, we are proud to support Nordstrom customers with our nationwide online, mail-in watch repair service. With cutting-edge facilities, manufacturer-authorized capabilities, and expert watchmakers, we deliver the same high standards Nordstrom is known for—directly to your doorstep. Enjoy seamless, professional repairs from the comfort of your home, and keep your timepiece in style and on time.

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

At My Jewelry Repair, our battery replacement service for Nordstrom watches goes far beyond a simple swap. Each timepiece undergoes a meticulous process by certified watchmakers, including diagnostic testing, gasket inspection or replacement, and full pressure testing to ensure water resistance is maintained. This level of care ensures your watch continues to perform at its best—just as its manufacturer intended.

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“The speed and accuracy of the service is what really sold me on these guys”

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was

Isrrael M.

“Its keeping good time and I’m thrilled”

“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again. ” Pueblo, CO

Denise A.

“Their communication is exceptional, as are their repair services”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again

Judy B.

” I could not have been more impressed”

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in

Robert B.

“Glad that I found you”

“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.

J. Sampson

“Fantastic Service”

“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”

Ken C.