Authorized Shinola Repairs
With our online mail-in service, your Shinola watches and jewelry will have access to the highest caliber of service from anywhere in the United States! We employ Master Jewelers and Certified Technicians to ensure that our customers receive only the best possible experience.
An Easy, Online Mail-In Process for Shinola Repairs
Shinola has partnered with My Jewelry Repair to provide the highest quality of service and care.
Just as Shinola emphasizes Detroit’s revival and American manufacturing, My Jewelry Repair takes the craft of restoration seriously and we have built our facilities to be the best in the U.S. to reflect that. From soldering small breaks in your favorite necklace, to complete movement overhauls, we have you covered.
How It Works
Receive Your Restored Item
Want more details about our process? Visit our How It Works page for a full breakdown!
” I could not have been more impressed”
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in
…
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!”
Edgemont, AR
Read more “” I could not have been more impressed””
Robert B.
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast
…
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA
Read more ““The work is invisible and expertly done.””
Rosamond D.
“They did a beautiful job”
“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that
…
“They did a beautiful job restoring my 1968 college ring after the stone fell out and was lost. It looks beautiful. Only negative was that it was more expensive than I thought it would, but the workmanship is excellent. I do not regret paying the amount charged.”
Bloomfield Hills, MI
Read more ““They did a beautiful job””
Jon B.
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again
…
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!”
Hudson, MA
Read more ““Their communication is exceptional, as are their repair services””
Judy B.
“Had such wonderful customer service”
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally
…
“Words cannot express my thanks to this company! I recently lost a diamond out of my engagement ring. To make matters worse, it happened literally the day after the store we bought the ring closed. I was reaching my breaking point until I was directed to this website. I was skeptical to say the least, I mean this was my engagement ring! After talking with a representative who assured me that everything would be fine, I sent my ring in. I followed the process diligently and any point I had a question I emailed the representative and received responses almost immediately. To top it all off, it was returned to me before my requested date! I have never had such wonderful customer service and will be using this company for all my jewelry concerns in the future!”
Arkansas
Read more ““Had such wonderful customer service””
Jamie Thomas
“Glad that I found you”
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.
…
“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired. Glad that I found you. Who knows for what service or product I may next call upon MyJewelryRepair.”
San Francisco, CA
Read more ““Glad that I found you””
J. Sampson
“The repair job they did on the ring… is little short of astounding”
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My
…
“I searched the country for someone to repair my University of Michigan athletic championship ring, but had given up hope when I stumbled on My Jewelry Repair via the Internet. The repair job they did on the ring, which in 55 years had gone through some hard use (the center stone had cracked and was lost), is little short of astounding; it seems to be better than when I won it in 1962. The staff at MJR was incredibly helpful, and the final cost was about half what I expected. I couldn’t be more pleased, or grateful.”
Apple Valley, CA
Read more ““The repair job they did on the ring… is little short of astounding””
Steve W.
“The speed and accuracy of the service is what really sold me on these guys”
“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was
…
“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was still in the internal database with the exact repair I needed. I shipped in my watch and got prompt service from the folks at MyJewelryRepair. The speed and accuracy of the service is what really sold me on these guys. I would definitely recommend.”
CA
Read more ““The speed and accuracy of the service is what really sold me on these guys””
Isrrael M.
“The customer service team is amazing”
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just
…
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND
Read more ““The customer service team is amazing””
Rebecca R.
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
…
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN
Read more ““They look ten times better then when we bought them””
Nikita S.
More information on
We Restore Memories
Our online, mail-in jewelry and watch repair service makes it easy to fix and restore your items all from the comfort of your home. For more information about who we are and how we restore memories, feel free to visit any of the these links!
Hand-selected jewelers certified by
We are proud members of the
Our watchmakers have many certifications, including: