Authorized Victorinox Watch Servicing
When your cherished Victorinox requires expert care and meticulous repair, entrust it to us, the foremost authority in Victorinox watch servicing in the United States.
We Honor Victorinox Manufacturer Warranties
Most-Requested Victorinox Services
An Easy, Online Mail-In Process for Victorinox Watch Repair
With our manufacturing-level Watch Repair Service Center, we have the expertise to provide authorized Victorinox servicing, with Certified Watchmakers equipped and skilled to handle your timepiece with the premier standard.
How Our Process Works
Receive Your Restored Item
Professional Services For Your Timepiece
Restore Your Watch’s Security
Experience our renowned vintage watch restoration services, skillfully performed our Certified Watchmakers to meet the best standards that any timepiece require.
At My Jewelry Repair, we have over 25 years of experience and are fully equipped to provide professional and comprehensive restorations, returning your timepieces to their original splendor.
This is where our Certified Watchmakers, with their extensive expertise in watchmaking, play a crucial role. Our Watchmakers have many Certifications, including:
Sending in Your Victorinox For Servicing
Tailored Services for Victorinox Enthusiasts
Do you have a Victorinox watch in need of repair? We have the expertise to provide certified services for both modern and vintage Victorinox watches, with specialists equipped and skilled to handle timepieces made with such precision.
For more information about restoring classic models, please visit Vintage Watch Restoration Services.
Providing Premier Watch Repair Services
Professional Parts Sourcing Team for Genuine Parts
Finding parts for these watches can be a challenge, but our long history with the industry has given us access to great sources.
Our professional parts sourcing team puts every effort into finding the correct and genuine parts for your Victorinox timepiece. If the parts are no longer available, our certified watchmakers can manufacture some parts if needed.
Watch Repair Service Center
Our state-of-the-art Watch Repair Service Center, unmatched in North America, was custom-built to Swiss standards featuring NASA-level clean rooms, extensive natural lighting, and the latest equipment.
Designed specifically for watchmaking, our center ensures every repair meets the manufacturer’s specifications with only the highest quality elements.
The blend of our Certified Watchmakers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality watch repair servicing right to your doorstep!

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
A Brief History of Victorinox
Victorinox Swiss Army was founded in 1884 by Karl Elsener in Ibach, Switzerland. Initially a cutlery workshop, it soon gained fame for its high-quality knives. In 1891, Elsener began supplying the Swiss Army with the now-iconic Soldier’s Knife. The breakthrough came in 1897 with the Swiss Officer’s and Sports Knife, known today as the Swiss Army Knife, celebrated for its multifunctional design.
Victorinox expanded its product range over the years, adding household and professional knives, watches, travel gear, and fragrances. In 2005, Victorinox acquired Wenger, its main competitor, unifying the Swiss Army Knife brand. Today, Victorinox Swiss Army is synonymous with durability, quality, and innovation, maintaining its reputation as a global leader in multi-functional tools and accessories.
Ready to Restore Your Victorinox?
“Fantastic work done on my charm”
“I am 100% satisfied with the craftsmanship and quality of the work that was done on my charm. If ever i need any of my
…
“I am 100% satisfied with the craftsmanship and quality of the work that was done on my charm. If ever i need any of my jewelry repaired again i will be coming back. I’m very happy”
Read more ““Fantastic work done on my charm””
shawn williams
“Grandmother’s ring”
“I found you workmanship superb. I was very pleased when I saw my ring. I will definitely use you again.”
Leslie Jones
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
…
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN
Read more ““They look ten times better then when we bought them””
Nikita S.
“Tears Of Joy!”
“I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my
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“I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my ring resized and a new birthstone (amethyst) put in place. One of the best moments to make my day! Thank you so much for doing this for me, I want to cry tears of joy because I’m so happy I got my ring back! xo”
Read more ““Tears Of Joy!””
Shani Edwards
“I inspected it and have to say that they did a beautiful job”
“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and
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“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.”
Ohio
Read more ““I inspected it and have to say that they did a beautiful job””
Gordon M.
“Phenomenal Work & Craftsmen”
“I sent in an at least 80 year old diamond art deco heirloom ring that needed 12 channels/prongs rebuilt and a resizing. The master jewelers
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“I sent in an at least 80 year old diamond art deco heirloom ring that needed 12 channels/prongs rebuilt and a resizing. The master jewelers restored this ring to like-new, it is JUST stunning the kind magic they work. You can completely trust this company from beginning to end– this is the 2nd item they have repaired for me– nothing I have had done locally even comes close to their meticulous craftmanship. THANK you master jewelers! You are true experts and I love you all!!”
Read more ““Phenomenal Work & Craftsmen””
KelJ
“100% PERFECT WORKMANSHIP”
“Not only have I spent 20 years in the fine jewelry business, I am also a graduate gemologist (GIA) with an extremely keen eye. I
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“Not only have I spent 20 years in the fine jewelry business, I am also a graduate gemologist (GIA) with an extremely keen eye. I sent an 18kt gold, ruby eternity band ring in for a stone replacement using the mail-in service.I am so happy to report that the stone was MATCHED PERFECTLY and the workmanship on the broken prongs is undetectable.I highly recommend My Jewelry Repair!! Thank you!”
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Julie Prichard
“The work is invisible and expertly done.”
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast
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“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA
Read more ““The work is invisible and expertly done.””
Rosamond D.
“Their customer service is phenomenal”
“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
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“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
San Francisco, CA
Read more ““Their customer service is phenomenal””
Damaris T.
“The process was easy and painless”
“The process was easy and painless. My watch came back very well packaged and great working order. I would definitely use them again.” Norcross, GA
John R.