The nation's most trusted source for crystal replacements
We understand the timepiece on your wrist has more meaning than just aesthetics, so we do everything we can to provide the highest caliber of watch service in the nation.
Restoring a watch also means restoring the memories of its journey with you
It is absolutely no fun when you accidentally break the crystal on your favorite watch, but the good news is it can be repaired. We have an expansive inventory of crystals, a strong partnership with watch manufacturers, and sources for crystals that are unusual or hard to find.
If your watch crystal needs to be replaced, we have the certified watchmakers to ensure your timepiece is in good hands.
Watch Crystal Replacement Examples
Materials
There are 3 main materials used for watch crystals: acrylic, mineral glass, and sapphire/synthetic sapphire.
Acrylic
Acrylic crystals are the most affordable and are the softest material used for watch crystals.
They are shatter resistant, but they do scratch easily or even crack with a hard impact. Since it is a softer material, usually shallow scratches can be buffed out. An advantage of an acrylic crystal is it can be molded into different and unique shapes, unlike other crystal materials.
Mineral Glass
Mineral Glass crystals are harder than acrylic crystals, and therefore do not scratch quite as easily, but can shatter with a hard impact. The mineral glass is the most commonly used material for watch crystals today, and the most popular crystal choice by manufacturers.
Synthetic Sapphire
Synthetic Sapphire crystals are the hardest material used for watch crystals and are often labeled as scratch resistant. They are also the most expensive. The material is lab grown, but has the same chemical composition as natural sapphire. Sapphire is the second hardest element, with diamond being the hardest. Synthetic Sapphire crystals can chip or even shatter with a hard impact. Many luxury watch manufacturers use sapphire crystals.
Repair Notes
In some cases, when a watch crystal is shattered, it is important to also replace the watch movement since microscopic glass or sapphire particles can get into the movement causing damage.
For more information about our other types of repairs, please visit:
Watch Repair Services.
“Fantastic Service”
“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”
“Super-fast service”
My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started… wearing it and after a few days realized that it was not self-winding. Sent it to MJR and explained that it probably just needed serviced. It had only been gone from my house about 18 days total and today it is back in my hands working like new again. The 18 days includes my shipping time and their shipping time to return it plus their time to repair it. All in all that is super-fast! Very happy with MJR service and will always use them from now on. Thanks a million! Read more ““Super-fast service””
“I inspected it and have to say that they did a beautiful job”
“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and… sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.” Ohio Read more ““I inspected it and have to say that they did a beautiful job””
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for… repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!” San Francisco, CA Read more ““Thank you for the great experience and end result!””
“Their communication is exceptional, as are their repair services”
“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again… for a new battery because of the exorbitant cost. I found this company online and decided to take a chance. I am so happy I did. Their communication is exceptional, as are their repair services. I also could not believe how much less it cost me. I just received the watch, and it looks great and is keeping perfect time. I wholeheartedly recommend them!” Hudson, MA Read more ““Their communication is exceptional, as are their repair services””
“Great job!”
I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I… know it’s not the most expensive piece to come across the table but the fact that they were going to help me was bar none! Read more ““Great job!””
