Authorized Victorinox Watch Servicing
When your cherished Victorinox requires expert care and meticulous repair, entrust it to us, the foremost authority in Victorinox watch servicing in the United States.
We Honor Victorinox Manufacturer Warranties
Most-Requested Victorinox Services
An Easy, Online Mail-In Process for Victorinox Watch Repair
With our manufacturing-level Watch Repair Service Center, we have the expertise to provide authorized Victorinox servicing, with Certified Watchmakers equipped and skilled to handle your timepiece with the premier standard.
How Our Process Works
Receive Your Restored Item
Professional Services For Your Timepiece
Restore Your Watch’s Security
Experience our renowned vintage watch restoration services, skillfully performed our Certified Watchmakers to meet the best standards that any timepiece require.
At My Jewelry Repair, we have over 25 years of experience and are fully equipped to provide professional and comprehensive restorations, returning your timepieces to their original splendor.
This is where our Certified Watchmakers, with their extensive expertise in watchmaking, play a crucial role. Our Watchmakers have many Certifications, including:
Sending in Your Victorinox For Servicing
Tailored Services for Victorinox Enthusiasts
Do you have a Victorinox watch in need of repair? We have the expertise to provide certified services for both modern and vintage Victorinox watches, with specialists equipped and skilled to handle timepieces made with such precision.
For more information about restoring classic models, please visit Vintage Watch Restoration Services.
Providing Premier Watch Repair Services
Professional Parts Sourcing Team for Genuine Parts
Finding parts for these watches can be a challenge, but our long history with the industry has given us access to great sources.
Our professional parts sourcing team puts every effort into finding the correct and genuine parts for your Victorinox timepiece. If the parts are no longer available, our certified watchmakers can manufacture some parts if needed.
Watch Repair Service Center
Our state-of-the-art Watch Repair Service Center, unmatched in North America, was custom-built to Swiss standards featuring NASA-level clean rooms, extensive natural lighting, and the latest equipment.
Designed specifically for watchmaking, our center ensures every repair meets the manufacturer’s specifications with only the highest quality elements.
The blend of our Certified Watchmakers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality watch repair servicing right to your doorstep!
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We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
A Brief History of Victorinox
Victorinox Swiss Army was founded in 1884 by Karl Elsener in Ibach, Switzerland. Initially a cutlery workshop, it soon gained fame for its high-quality knives. In 1891, Elsener began supplying the Swiss Army with the now-iconic Soldier’s Knife. The breakthrough came in 1897 with the Swiss Officer’s and Sports Knife, known today as the Swiss Army Knife, celebrated for its multifunctional design.
Victorinox expanded its product range over the years, adding household and professional knives, watches, travel gear, and fragrances. In 2005, Victorinox acquired Wenger, its main competitor, unifying the Swiss Army Knife brand. Today, Victorinox Swiss Army is synonymous with durability, quality, and innovation, maintaining its reputation as a global leader in multi-functional tools and accessories.
Ready to Restore Your Victorinox?
“So glad I took a chance, it saved my ring”
“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get
…
“I lost a blue invisibly set diamond from a ring i purchased on ebay, not from a jeweler, so I didn’t know where to get it repaired since it is a more complicated setting. A local jeweler gave me an estimate that was more than i paid for the ring. I was ready to just sell it for the gold weight when I found this site on Google and thought I’d get another estimate. It was half of what the local jeweler was asking! So glad I took a chance, it saved my ring–they did a great job.”
Read more ““So glad I took a chance, it saved my ring””
Jane O.
“I am really impressed!”
“I have been delighted with the thought and care that has gone into every aspect of my dealings with My Jewelry Repair. From my first
…
“I have been delighted with the thought and care that has gone into every aspect of my dealings with My Jewelry Repair. From my first encounter on the website through to having my wife’s necklace expertly repaired and returned so rapidly at a price I felt was absolutely fair, the company has shined. It is professionalism at its finest!”
Read more ““I am really impressed!””
Scott Doughty
“I would recommend this to everyone”
“I was so nervous about sending out my wedding rings, but this company went out of the way to ensure that they were safe, they
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“I was so nervous about sending out my wedding rings, but this company went out of the way to ensure that they were safe, they contacted me when it got there, when it was inspected, which included pictures, an estimate on the repairs and the reasons they were being made, once the estimate was approved, they let me know exactly how long it would take to repair and return to me, which only a few days, and it looks amazing. I would recommend this to everyone”
NY
Read more ““I would recommend this to everyone””
Shiela Connors
“Great job!”
“I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I
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“I had my grandfather‘s old Pilsar courts watch fixed there was a numeral missing on the face. My jewelry repair did an awesome job I know it’s not the most expensive piece to come across the table but the fact that they were going to help me was bar none!”
Read more ““Great job!””
Thomas G.
“They look ten times better then when we bought them”
“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were
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“Just got my rings back and they look ten times better then when we bought them. They fit perfectly and you can’t tell they were resized at all. I’m so thankful for the work My Jewelry Repair did after being told by multiple places they wouldn’t or couldn’t resize my rings because of the material or the jewels in the bands.”
Tipton, IN
Read more ““They look ten times better then when we bought them””
Nikita S.
“I inspected it and have to say that they did a beautiful job”
“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and
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“Sent my automatic watch to these folks for repair as it was no longer keeping accurate time, they assessed the watch for needed repairs and sent me the estimate which I approved.
About three weeks later I received a email stating that my watch had shipped, they provide a tracking number that I might keep a track of it, upon receiving the watch I inspected it and have to say that they did a beautiful job on the exterior cleaning and polish plus they replaced the clasp, I can only assume that the work done to the movement is of equal quality and detail this will be born out over time as I see how the accuracy is.
They also provided the pressure test ticket in the return package.
I would recommend this company if you have need of jewelry repair.”
Ohio
Read more ““I inspected it and have to say that they did a beautiful job””
Gordon M.
“Excellent prices”
“Great job excellent prices will use again” Pleasantville, NJ
Wendy S.
“The work was quality–the ring looks great”
“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication
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“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.”
FL
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Michele
“Wonder job – Great thanks”
“I’ve had my Swiss Army watch for 19 years & realized the case was worn & it just looked a little shabby. I was referred
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“I’ve had my Swiss Army watch for 19 years & realized the case was worn & it just looked a little shabby. I was referred to My Jewelry Repair by my local watch repairman. I was skeptical & thought that they’d charge me a fortune. Man-o-man was I pleasantly surprised when they quoted a very reasonable price.
I just opened it & they did a Great job.
I am throughly satisfied.
I won’t hesitate to use them again.”
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Rick Nisley
“Great Work”
“I had a great experience with customer service and the response time to repair the jewelry sent. The shipping was perfect! It was tracked and
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“I had a great experience with customer service and the response time to repair the jewelry sent. The shipping was perfect! It was tracked and delivered upon signature.”
Read more ““Great Work””
Liliana