The Trusted Online Mail-In Process for Ring Prong Repair
With locations on the east and west coast, we have the expertise to provide gemstone resetting services, with specialists equipped and skilled to handle your jewelry’s prong setting with such precision.
How Our Process Works
Place a Request
Send Your Item In
Receive a Quote
We Restore Your Item
Receive Your Restored Item
Professional Services For Your Prong Setting
Restore Your Gemstone’s Prong Setting
Experience our renowned prong repair services, skillfully performed by our Master Jewelers to seamlessly repair your prongs, leaving no trace of intervention.
Gemstones can be set in various styles, with the prong setting being the most prevalent.
Prongs, the small metal claws that secure the gemstone in its mounting, can wear down, become lifted from the stone, or accidentally bend away from it over time. Such issues may arise from normal wear and tear or accidental damage, necessitating routine care and maintenance to prevent the loss of the stone.
This is where our Master Jewelers, with their extensive expertise in setting, play a crucial role.
We are proud members of the
Our team includes gemologists certified by
Sending in Your Ring For Ring Prong Repair
Any type of prong, any type of setting, any type of jewelry: We’ve got you covered.
Examine each prong individually to check for signs of wear and tear.
View the prongs from both the top and side angles to assess if any are bent.
Look closely at the tips of your prongs; are they flattened, thinned, cracked, or have they pulled away from the stone?
Check for loose stones by gently touching each with a pin or toothpick. Do they move within the setting?
Prong repair may range from a simple re-tipping of a worn prong — a routine care and maintenance procedure — to the complete rebuild or replacement of a damaged prong. In cases of severe damage, replacing the entire head of the ring might be necessary.
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe. *Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Different Types of Prong Setting Designs
Many contemporary ring designs feature numerous stones encircling the center stone or adorning the sides and shoulders of the mounting. The halo style, characterized by a center stone surrounded by smaller stones in a concentric circle, has gained significant popularity in recent years.
Such intricate designs necessitate frequent inspections and routine care and maintenance to help prevent or minimize the risk of losing stones.
Classic Four-Prong Settings
Rings with Multiple Stones
Providing Premier Setting Services
State-Of-The-Art Setting Lab
Our Custom Setting Lab have been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.
Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.
The blend of our Master Jewelers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality setting services right to your doorstep!
Have Questions?
How Do You Repair Ring Prongs?
The process of Ring Prong Repair can be quite simple or extremely intricate depending on your jewelry’s setting. For example, a simple four-pronged ring would involve the repairing/tightening of the ring’s prongs, potentially including additional metalwork depending on the damage.
In the case of a setting with multiple gemstones, the Ring Prong Repair process would be a lot more intricate.
Who Does Ring Prong Repair & Where Do I Go to Get It Done?
Ring Prong Repair requires the expertise of a skilled jeweler. At My Jewelry Repair, our Master Jewelers have the necessary elements in order to offer the highest caliber of Ring Prong Repair.
With us, you don’t have to go anywhere! Our online, contactless service makes it possible to reset your gemstones all from the comfort of your home!
How Much Does Ring Prong Repair Cost?
The price of Ring Prong Repair varies depending on the damage of your ring prong setting. Generally, prong rebuilding starts at $19.99 and prong retipping starts at $49.99.
For more information regarding the pricing of our repair services, feel free to check out our Pricing page.
How Does Ring Prong Repair Online Work?
You Never Have to Leave Your Home with Our Online Jewelry Repair Process!
Create your order.
Print your shipping label and order slip.
Choose your insurance, pack your repair(s).
My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the item in the mail and we’ll have your perfected item back to you in no time!
How Long Does a Ring Prong Repair Service Typically Take?
After your quote is reviewed and approved by you, we start the process of repairing your jewelry immediately. The entire process usually takes 2 weeks, and we often finish ahead of schedule. This will include the repair process itself, followed by a thorough inspection by our Quality Assurance Team to verify that your ring is in flawless condition, and HD photography of everything repaired from your order.
For more information regarding the timeline of your Ring Prong Repair service, please refer to our Standard Timelines page.
You Have Questions, We Have Answers!
If you have any questions regarding our Ring Prong Repair service, please feel free to Contact Us. We are more than happy to answer any questions or discuss any concerns you may have!
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in
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“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!”
Edgemont, AR
“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and
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“I received my order and I am so happy with the work that you do. I was so pleased to have found your Service and will continue to use if needed Thank you so much . Inez”
“My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started
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“My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started wearing it and after a few days realized that it was not self-winding. Sent it to MJR and explained that it probably just needed serviced. It had only been gone from my house about 18 days total and today it is back in my hands working like new again. The 18 days includes my shipping time and their shipping time to return it plus their time to repair it. All in all that is super-fast! Very happy with MJR service and will always use them from now on. Thanks a million!”
“After noticing a stone had fallen out of my beautiful engagement ring I of course was devastated, after a lot of research I found My
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“After noticing a stone had fallen out of my beautiful engagement ring I of course was devastated, after a lot of research I found My jewelry repair online, I read testimonials and looked them up on BBB. After a lot of consideration I decided to send in my ring and that was the best decision I made My jewelry Repair did a phenomenal job repairing my ring. my ring is an invisible setting and not all jewelers can repair Invisible settings , however My jewelry Repair did a great job. I am soooooo happy to have my ring back and it looks brand new. I highly recommend my jewelry repair . Thank you”
Lake Worth
“Not only have I spent 20 years in the fine jewelry business, I am also a graduate gemologist (GIA) with an extremely keen eye. I
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“Not only have I spent 20 years in the fine jewelry business, I am also a graduate gemologist (GIA) with an extremely keen eye. I sent an 18kt gold, ruby eternity band ring in for a stone replacement using the mail-in service.I am so happy to report that the stone was MATCHED PERFECTLY and the workmanship on the broken prongs is undetectable.I highly recommend My Jewelry Repair!! Thank you!”
“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. ThankRead more ““Fantastic Service””
Ken C.
“Searched All Over Russia/Ukraine for the Parts Needed”
“I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant
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“I do understand that this was harder project given that it’s a vintage Russian movement, but I can’t tell you enough how much it meant that you searched all over Russia/Ukraine for the parts needed to complete the work. The watch is running absolutely amazing and can’t believe how good it is running. It’s truly a centerpiece to my vintage watch collection and I absolutely love it. Thanks again for all the hard work and time you put into it and that’s what prompted this message. I do believe in acknowledging hard work and this is truly wonderful. Thank you again and keep up the good work.”
“I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my
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“I got my class ring repaired by this company, one of the best decisions I’ve made! This ring means everything to me, I got my ring resized and a new birthstone (amethyst) put in place. One of the best moments to make my day! Thank you so much for doing this for me, I want to cry tears of joy because I’m so happy I got my ring back! xo”
“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
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“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”
San Francisco, CA
