Pricing
Investment starting at $24
Repair Time
3-5 Business Days After Approval
Metal
Gold, Silver, Platinum, & More
Specialty
Invisible Setting, Resizing, & Vintage
Professional Jewelry Repair Services
Trust your precious jewelry to our Master Jewelers for precision, trace-free repair. Our secure, fully insured mail-in process makes it easy to get a professional evaluation and top-tier care from the comfort of home.
Jewelry Repair Pricing & Expert Services
Earring
Repair
Starting at $39.99
Gemstone
Services
Starting at $39.99
Engraving
Services
Starting at $24.99
TRUSTED JEWELRY & WATCH REPAIR SINCE 2016
What Our Customers Say About Our Jewelry Services
Learn more about our jewelry repair experience where you don’t pay until you approve!
The Craftsmanship Behind Our Expert Jewelry Repair
Certifications & Associations
Our in-house Master Jewelers are certified and members of multiple associations, ensuring your jewelry is handled with the highest industry standards. We specialize in seamless restoration, using advanced metallurgical techniques to repair your jewelry without leaving any visible trace of intervention.
Our gemologists are certified by
We are proud members of the
Secure Nationwide Mail-In Jewelry Repair
How Our Process Works
With our state-of-the-art facilities, our Master Jewelers perform comprehensive restorations using microscopic setting stations, precision laser welders, digital metallurgical testing tools, and ultrasonic cleaning baths to deliver flawless, trace-free results. Your precious items will be handled with the utmost security and care right here in our secure facility.
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Precision Engineering for Every Jewelry Type
Repair Your Jewelry to Its Pristine Condition
Every jewelry repair requires a deep understanding of metallurgy and structural integrity. Our Master Jewelers don’t just repair the damage; we preserve the history and craftsmanship of your piece, ensuring that even complex designs like invisible settings and vintage structures maintain their strength and beauty.
Professional Stone Sourcing & Gemological Expertise
Replacing a missing accent diamond or sourcing a rare colored gemstone requires precise color, clarity, and dimensional matching. Placing an ill-fitting or poorly graded stone into a fine mounting ruins the symmetry and value of the entire piece.
Our in-house gemological team works directly with ethical, factory-authorized diamond and gemstone suppliers to source natural diamonds, lab-grown stones, sapphires, rubies, emeralds, and semi-precious gems. Every replacement stone is verified under magnification to ensure exact millimeter dimensions, color matching, and carat weight consistency. If you need help identifying a missing gemstone, please feel free to Contact Us.
Integrated Setting Lab & Microscope Inspection
Gemstone mountings naturally experience wear over time—prongs flatten, channel walls thin, and bezel edges lift away from stone girdles. Inside our specialized Setting Lab, Master Jewelers inspect every stone setting under high-power stereo microscopes.
Our integrated Setting Lab executes delicate prong retipping, full head replacements, and channel rebuilding in-house without outsourcing. Every stone is torque-tested and verified for maximum security before leaving our facility. To learn more about our setting laboratory standards, please feel free to Contact Us.
Non-Destructive Precision Laser Welding Technology
Traditional jeweler torch soldering generates intense heat that can scorch heat-sensitive gemstones (like emeralds, opals, and pearls) or discolor surrounding metal alloys. To protect your fine jewelry, our laboratory utilizes advanced non-destructive laser welding technology.
Laser welders project a concentrated micro-beam of light onto joint areas, fusing metals cleanly without transferring heat to nearby gemstones or delicate antique detailing. This allows our jewelers to work seamlessly on platinum, 18K gold, silver, and palladium pieces. If you have questions about laser repair for fragile heirlooms, feel free to Contact Us.
Custom Redesign & Heirloom Structural Restoration
Over decades of wear, antique and family heirloom jewelry can suffer severe metal fatigue, cracked shanks, worn galleries, or collapsed under-carriages. Rather than letting cherished heirlooms sit unworn in a safe, our Master Jewelers specialize in structural restoration and custom mounting redesigns.
We rebuild worn metal framework, re-cut decorative milgrain borders, re-plate tarnished rhodium finishes, and can even reset loose family gemstones into modern custom mountings. If you are interested in transforming an antique piece or loose stones, feel free to Contact Us.
Our Jewelry Repair Services
Jewelry repair can range from subtle adjustments, like prong tightening and professional polishing, to intricate shank reconstructions or even complete stone resetting. Whatever the need, our Master Jewelers provide the highest level of craftsmanship for every restoration.
Comprehensive Breakdown List of Jewelry Repair Services
- Jump Ring Repair
- Metal Work
- Pearl Restringing (Knotted or Unknotted)
- Posts and Backs Conversion (Friction/Threaded/Screw)
- Prong Retipping
- Prong Rebuilding and Replacement
- Replace Posts, Clips, and Backs (Omega, Lever, Friction, Threaded, Screw, French Wire)
- Rhodium Coating
- Ring Shank Reshaping/Replacement
- Ring Resizing (Ring Sizing)
- Ring Soldering (Together)
- Snapped Elastic (Broken String)
- Stone Setting (Stone Tightening, Set Gemstones)
Master Craftsmen: The 5-Step Jewelry Restoration Protocol
Restoring fine jewelry within our specialized facility follows a strict 5-step technical protocol to guarantee factory-new beauty and structural security. First, upon arrival at our intake center, your item is logged into a secure tracking system with high-resolution diagnostic photography. In our specialized setting lab, Master Jewelers inspect metal purity, stone security, and joint integrity under high-power stereo microscopes before issuing an itemized digital estimate.
Once approved, certified bench jewelers execute required work—utilizing non-destructive laser welders to repair metal joints, sourcing exact-grade matching gemstones, and rebuilding worn prongs. Following bench repair, the piece undergoes multi-stage polishing, rhodium plating (if applicable), and deep ultrasonic cleaning baths to dislodge trapped polishing compound. Finally, the restored jewelry undergoes microscopic quality control inspection before being returned directly to your door with trackable domestic shipping.
Examples of Our Expert Jewelry Repairs
By the Craftsmen of My Jewelry Repair
Secure Nationwide Jewelry Repair
Delivered to Your Door
Experience the convenience of professional, mail-in jewelry restoration without ever leaving home. At My Jewelry Repair, our Master Jewelers provide comprehensive diagnostics and precision restoration in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.
* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.
Have Jewelry Repair Questions?
Our Master Jewelers work with all precious jewelry metals, including yellow gold, white gold, rose gold (10K, 14K, 18K, 22K, 24K), platinum, sterling silver, palladium, and fine metal alloys. Our advanced laser welders allow us to work on delicate mixed-metal pieces without damaging surrounding materials.
Maintaining complete trust and transparency is our highest priority. Upon arrival, every gemstone is logged with high-resolution diagnostic photography, measured with digital calipers, and plotted for unique internal inclusions. You receive a full digital intake report, and your item is stored in secure vaulting throughout its stay in our facility.
Yes. Traditional torch soldering can crack heat-sensitive gemstones like emeralds, opals, tanzanites, or pearls. Our facility utilizes non-destructive laser welding technology, projecting microscopic light beams directly onto metal joints without heating adjacent gemstones.
Simply submit a repair request online to generate a prepaid, trackable domestic shipping label. Package your jewelry securely and drop it off with the carrier or schedule a home courier pickup. Once received at our US facility, our jewelers evaluate the item under microscopes and send you an itemized digital estimate. Upon approval, we complete the repair and ship it back to your door.
You are under zero obligation to proceed. If you review your itemized estimate and choose not to approve the work, your jewelry is safely packaged and returned to you via insured shipping for a standard return shipping fee.
Local retail counters routinely lack non-destructive laser welders, microscopic setting labs, or in-house gemologists, often shipping items off to unverified third-party trade shops. At our centralized repair center, certified Master Jewelers evaluate your items under microscopes, execute precision repairs in-house, and conduct rigorous quality control checks.
Ready to Repair Your Jewelry?
Precision Jewelry Restoration, Delivered Nationwide
Servicing fine jewelry requires specialized laser welders, microscopic setting benches, and certified Master Jewelers. Instead of settling for local retail counters with limited capabilities, jewelry owners across the nation rely on My Jewelry Repair. We combine seamless online mail-in convenience with master-level craftsmanship. Operating across all 50 states, our secure US logistics network delivers your engagement ring, gold chain, or family heirloom directly to certified artisans in our central facility.
Serving All 50 States
from Coast to Coast
Sending your jewelry for professional restoration within the United States is safe and effortless. Our nationwide mail-in platform provides fully insured, trackable shipping labels to protect your items throughout transit. Whether you are sending a daily silver chain or a high-value diamond heirloom, our central laboratory offers direct access to Master Jewelers, regardless of your location.
Why Choose Mail-In
Over a Local Jeweler?
Local drop-off counters routinely lack advanced laser welders or microscopic setting labs, often shipping items off to unverified third-party trade shops. At our centralized repair center, certified Master Jewelers evaluate your items under microscopes, execute precision laser welding, and perform rigorous quality control checks to restore your jewelry to factory-new condition.