The Trusted Online Mail-In Process for Ring Prong Repair
With locations on the east and west coast, we have the expertise to provide gemstone resetting services, with specialists equipped and skilled to handle your jewelry’s prong setting with such precision.
How Our Process Works
Place a Request
Send Your Item In
Receive a Quote
We Restore Your Item
Receive Your Restored Item
Professional Services For Your Prong Setting
Restore Your Gemstone’s Prong Setting
Experience our renowned prong repair services, skillfully performed by our Master Jewelers to seamlessly repair your prongs, leaving no trace of intervention.
Gemstones can be set in various styles, with the prong setting being the most prevalent.
Prongs, the small metal claws that secure the gemstone in its mounting, can wear down, become lifted from the stone, or accidentally bend away from it over time. Such issues may arise from normal wear and tear or accidental damage, necessitating routine care and maintenance to prevent the loss of the stone.
This is where our Master Jewelers, with their extensive expertise in setting, play a crucial role.
We are proud members of the
Our team includes gemologists certified by
Sending in Your Ring For Ring Prong Repair
Any type of prong, any type of setting, any type of jewelry: We’ve got you covered.
Examine each prong individually to check for signs of wear and tear.
View the prongs from both the top and side angles to assess if any are bent.
Look closely at the tips of your prongs; are they flattened, thinned, cracked, or have they pulled away from the stone?
Check for loose stones by gently touching each with a pin or toothpick. Do they move within the setting?
Prong repair may range from a simple re-tipping of a worn prong — a routine care and maintenance procedure — to the complete rebuild or replacement of a damaged prong. In cases of severe damage, replacing the entire head of the ring might be necessary.
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe. *Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Different Types of Prong Setting Designs
Many contemporary ring designs feature numerous stones encircling the center stone or adorning the sides and shoulders of the mounting. The halo style, characterized by a center stone surrounded by smaller stones in a concentric circle, has gained significant popularity in recent years.
Such intricate designs necessitate frequent inspections and routine care and maintenance to help prevent or minimize the risk of losing stones.
Classic Four-Prong Settings
Rings with Multiple Stones
Providing Premier Setting Services
State-Of-The-Art Setting Lab
Our Custom Setting Lab have been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.
Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.
The blend of our Master Jewelers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality setting services right to your doorstep!
Have Questions?
How Do You Repair Ring Prongs?
The process of Ring Prong Repair can be quite simple or extremely intricate depending on your jewelry’s setting. For example, a simple four-pronged ring would involve the repairing/tightening of the ring’s prongs, potentially including additional metalwork depending on the damage.
In the case of a setting with multiple gemstones, the Ring Prong Repair process would be a lot more intricate.
Who Does Ring Prong Repair & Where Do I Go to Get It Done?
Ring Prong Repair requires the expertise of a skilled jeweler. At My Jewelry Repair, our Master Jewelers have the necessary elements in order to offer the highest caliber of Ring Prong Repair.
With us, you don’t have to go anywhere! Our online, contactless service makes it possible to reset your gemstones all from the comfort of your home!
How Much Does Ring Prong Repair Cost?
The price of Ring Prong Repair varies depending on the damage of your ring prong setting. Generally, prong rebuilding starts at $19.99 and prong retipping starts at $49.99.
For more information regarding the pricing of our repair services, feel free to check out our Pricing page.
How Does Ring Prong Repair Online Work?
You Never Have to Leave Your Home with Our Online Jewelry Repair Process!
Create your order.
Print your shipping label and order slip.
Choose your insurance, pack your repair(s).
My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the item in the mail and we’ll have your perfected item back to you in no time!
How Long Does a Ring Prong Repair Service Typically Take?
After your quote is reviewed and approved by you, we start the process of repairing your jewelry immediately. The entire process usually takes 2 weeks, and we often finish ahead of schedule. This will include the repair process itself, followed by a thorough inspection by our Quality Assurance Team to verify that your ring is in flawless condition, and HD photography of everything repaired from your order.
For more information regarding the timeline of your Ring Prong Repair service, please refer to our Standard Timelines page.
You Have Questions, We Have Answers!
If you have any questions regarding our Ring Prong Repair service, please feel free to Contact Us. We are more than happy to answer any questions or discuss any concerns you may have!
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in
…
“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in my immediate area, the Little Rock, AR area or the Memphis, TN area to do the work. I found you online and with some hesitation and apprehension, sent you my watch. You did acknowledge receipt and did provide an analysis of necessary repairs. I did call a couple of times and was a little concerned that repairs would require more time than I thought and that parts needed to be ordered. My apprehension grew. You had my watch and my payment. Then you notified me that my watch had shipped and when it arrived a couple of days ago I could not have been more impressed with your packaging and more so with the results. My watch looks better than new and now is keeping perfect time. I am absolutely satisfied with your work and will without hesitation recommend MyJewelryRepair to any and everyone that may need your services. You deserve the highest rating for a job well done!”
Edgemont, AR
“I’ve had my Swiss Army watch for 19 years & realized the case was worn & it just looked a little shabby. I was referred
…
“I’ve had my Swiss Army watch for 19 years & realized the case was worn & it just looked a little shabby. I was referred to My Jewelry Repair by my local watch repairman. I was skeptical & thought that they’d charge me a fortune. Man-o-man was I pleasantly surprised when they quoted a very reasonable price.
I just opened it & they did a Great job.
I am throughly satisfied.
I won’t hesitate to use them again.”
“Thank you for the great experience and end result!”
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for
…
“The service was excellent with regular updates as to the progress of the repair. It was easy to understand and respond to the options for repair and the shipping process.
My watch was packaged very well for return.
Thank you for the great experience and end result!”
San Francisco, CA
“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication
…
“I was not expecting anything exceptional from a mail-in service, but I was wrong! Our ring was repaired exactly as we needed. But the communication was what surprised and impressed me most. Our Sears had left town, so I called MyJewelryRepair directly to find out what to do. The lady sent me an email and told me how to send our ring. Her email included not only the link to the service site, but also detailed instructions about how to fill out the online form. It was very easy to follow her instructions on the site. Once I filled out the online form and printed the shipping label, I received a confirmation email. I also received email communications when my ring arrived, a couple of days later telling me it was being evaluated, a couple of days later telling me what work was being done, and a couple of days later when the work was completed (including before and after pictures)! Wow! It was as good as taking it to a local jeweler where I could check on it in person. And the work was quality–the ring looks great.”
FL
“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It
…
“I sent in a men’s Ebel Sports Wave watch to have some repairs done to it, the strap adjusted and the clasp made tighter. It came back looking like a brand new watch! It was polished and made to look perfect. Needless to say it runs great and I am very happy with the result. With great service like this, I will most definitely be using this great company again. I highly recommend My Jewelry Repair and suggest you place your trust in them too!”
CA
“Submitted a vintage Swiss Army watch that I have worn for over 30 years. It had a lot of wear and tear over this time
…
“Submitted a vintage Swiss Army watch that I have worn for over 30 years. It had a lot of wear and tear over this time and was in need of service. They replaced the crystal which was chipped and installed a new battery. When I got the watch back it didn’t even look like the one I sent to them.It was so new and fresh looking I could’t believe it, all polished up and shiny. Great service, and I would recommend them to anyone”
“My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started
…
“My swiss Elgin watch is 40 + years old and it had never been serviced. I recently took it out of the drawer and started wearing it and after a few days realized that it was not self-winding. Sent it to MJR and explained that it probably just needed serviced. It had only been gone from my house about 18 days total and today it is back in my hands working like new again. The 18 days includes my shipping time and their shipping time to return it plus their time to repair it. All in all that is super-fast! Very happy with MJR service and will always use them from now on. Thanks a million!”
“I was a little hesitant to pack up my expensive watch and send it. But these guys walk me through it, gave me a quote
…
“I was a little hesitant to pack up my expensive watch and send it. But these guys walk me through it, gave me a quote to approve before work, gave me status updates, and notified me when they were sending it back with a signature required. It arrived safe and sound in perfect condition, I couldn’t be happier with this transaction.”
“They handled my situation extremely fast and I had my ring back before their estimated time. I am extremely pleased with how my ring looks,
…
“They handled my situation extremely fast and I had my ring back before their estimated time. I am extremely pleased with how my ring looks, and with the level of professionalism this companies employees showed. I highly recommend them.”
San Francisco, CA