Pricing
Investment starting at $24
Repair Time
3-5 Business Days After Approval
Metal
Gold, Silver, Platinum, & More
Specialty
Four-Prong, V-Prong, Claw, & More
Professional Prong Repair & Setting Services
Restore the brilliance and security of your most cherished jewelry. The small metal claws (prongs) holding your diamonds and gemstones in place endure severe daily friction. Over time, they flatten, bend, or completely snap off, putting your precious stones at immediate risk. Connecting wearers nationwide directly to our state-of-the-art Setting Lab, our Master Jewelers utilize precision laser welding to seamlessly retip, rebuild, or fully replace your worn prongs with laboratory-grade accuracy and fully insured convenience.
Prong Repair Pricing & Expert Services
Prong
Replacement & Rebuilding
Starting at $24
Prong Retipping
(Up to 12 Prongs)
Starting at $49
TRUSTED JEWELRY & WATCH REPAIR SINCE 2016
What Our Customers Say About Our Jewelry Services
Learn more about our ring repair experience where you don’t pay until you approve!
The Craftsmanship Behind Our Expert Prong Repair
Certifications & Associations
Our certified Master Jewelers bring microscopic precision to every ring prong repair. From delicately retipping worn gold claws on a vintage heirloom, to executing a complete platinum head replacement for a modern diamond engagement ring, we handle your gemstone security with expert metallurgical care. By maintaining a centralized, state-of-the-art Setting Lab, we ensure your diamonds and precious stones are flawlessly secured and returned with fully insured nationwide convenience.
Our gemologists are certified by
We are proud members of the
Secure Nationwide Mail-In Prong Repair Services
How Our Process Works
With our state-of-the-art facilities, our Master Jewelers perform professional prong restorations using high-tech jeweler microscopes, precision laser welders, and dedicated stone-setting benches. Your delicate diamond halos, fragile emeralds, and multi-stone settings will be handled with the utmost security, ensuring your prongs are perfectly rebuilt and tightened right here in our centralized facility.
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Precision Engineering for Every Ring Prong
Repair Your Prong to Optimal Security
Ignoring worn ring prongs is much like driving a car on bald tires—it may seem fine for a while, but one wrong bump will lead to a catastrophic loss. Every time your hand brushes against a steering wheel, a countertop, or a heavy coat, the microscopic layer of gold holding your diamond in place wears down. Our Master Jewelers restore that vital security, rebuilding the structural integrity of your setting before your precious gemstone is lost forever.
Why Do Ring
Prongs Wear Down?
Prongs are the unsung heroes of your jewelry, taking the brunt of daily physical impacts to protect your gemstone. Every time you reach into a purse, grip a steering wheel, or accidentally knock your hand against a hard surface, a microscopic layer of metal is scraped away.
After years of daily wear, the tips of the prongs flatten out like a pancake and become paper-thin. Once they thin out, they easily snag on clothing (like sweaters or loose threads), which physically pulls the weakened prong away from the diamond, leaving the stone completely loose.
Platinum vs.
Gold Prongs
The type of metal your ring is made of drastically changes how it wears. White and yellow gold are relatively brittle; over time, the metal simply erodes away until the prong snaps off entirely.
Platinum, however, is a highly dense and “gummy” metal. Instead of eroding, platinum prongs tend to physically bend or get pushed out of place upon impact. Regardless of the metal type, our Setting Lab is fully equipped to safely reshape platinum or laser-weld fresh gold to restore your specific setting.
Intricate Settings &
Diamond Halos
Many contemporary ring designs feature elaborate diamond halos (a center stone surrounded by a concentric circle of smaller diamonds) or pavé-set shoulders. Because these smaller accent diamonds are held in place by microscopic, shared prongs, they require highly specialized care.
A single impact to a halo setting can warp the entire structural alignment, causing multiple small diamonds to fall out at once. Our Master Jewelers use high-powered microscopes to meticulously retip these intricate settings without damaging the surrounding stones.
What If I Already
Lost My Gemstone?
If a broken prong has already resulted in a lost diamond, sapphire, or ruby, do not panic. Our facility features a dedicated Professional Stone Sourcing department. Our certified Gemologists will expertly match the exact color, clarity, cut, and carat weight of your missing stone, completely rebuilding the prong and resetting the new gem so the ring looks exactly as it did the day you bought it.
Choose Your Prong Repair Service
Depending on the severity of the wear on your jewelry, our Master Jewelers will execute one of two distinct metallurgical techniques to secure your stone.
Select your required service below to learn more about our specialized processes:
Expert Gemstone Security Services
- Prong Retipping Services: The standard maintenance procedure for flattened or thinned prongs. Our jewelers use localized heat and laser welders to seamlessly add a fresh bead of gold or platinum to the top of the existing prong, restoring its original thickness and grip over the gemstone.
- Prong & Head Replacement Services: Required for severe damage. If a prong has entirely snapped off, or if the entire setting holding the center stone is compromised, we completely rebuild the missing metal claw or solder a brand-new setting (the “head”) onto your ring.
Master Craftsmen: The 5-Step Setting Protocol
Securing a precious gemstone within our Setting Lab follows a strict 5-step technical protocol. First, upon arrival at our intake facility, your ring is logged into a secure tracking system with high-resolution diagnostic photography. In our specialized lab, Master Jewelers inspect the piece under microscopes, utilizing a “pin test” to check every individual stone for movement, before issuing an itemized digital estimate.
Once approved, our artisans execute the required metalwork—using laser welders to retip worn gold or completely rebuild snapped prongs. Following the structural repair, the ring is professionally cleaned, polished, and electroplated with rhodium (if white gold). Finally, the fully restored piece undergoes a rigorous Quality Assurance inspection before being safely returned via trackable domestic shipping.
Examples of Our Expert Prong Repairs
By the Craftsmen of My Jewelry Repair
Secure Nationwide Prong Repair Services
Delivered to Your Door
Experience the convenience of professional, mail-in prong restoration without ever leaving home. At My Jewelry Repair, our Master Jewelers provide comprehensive diagnostics and precision resizing in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.
* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.
Have Prong Repair Questions?
You can perform a simple diagnostic at home. First, look at the ring from the side—do any of the prongs look bent or lifted away from the diamond? Next, take a pin or a toothpick and gently press against the edge of your gemstone. If the stone moves, spins, or clicks, your prongs are compromised and require immediate professional repair.
The price varies depending on the severity of the damage. Generally, rebuilding a single snapped prong starts at $19.99, while standard preventative retipping (servicing up to 12 prongs on a ring) starts at $49.99. If the entire setting holding the stone is destroyed, a full head replacement will be required. We provide a transparent, digital quote for your approval before work begins.
After your digital quote is reviewed and approved, we start the repair process immediately. The standard turnaround time is typically 2 weeks or less, which includes the precision metalwork, resetting, cleaning, polishing, and our rigorous Quality Assurance inspection.
Diamonds, rubies, and sapphires are highly durable and can withstand the heat required for traditional retipping. However, delicate or porous stones (like emeralds, opals, or pearls) can crack under heat. Our Master Jewelers use state-of-the-art laser welders that pinpoint heat with microscopic accuracy, allowing us to safely repair prongs right next to highly fragile gemstones.
Yes. Every domestic shipment through our platform includes trackable carrier shipping with customizable insurance options. You can declare the exact value of your engagement ring or heirloom to ensure it is fully protected from the moment it leaves your hands until it is safely returned to your door.
Local drop-off counters often lack the specialized laser welders required to safely retip prongs on intricate diamond halos or fragile colored gemstones. At our centralized Setting Lab, certified Master Jewelers evaluate your items under high-powered microscopes and execute precision metalwork in-house without outsourcing your precious diamonds to a third party.
Ready to Repair Your Prongs?
Precision Prong Repair, Delivered Nationwide
Securing a loose diamond or rebuilding a snapped prong requires high-powered microscopes, precision laser welders, and certified Master Jewelers. Instead of settling for local retail counters that lack the technology to safely retip platinum or source matching replacement gemstones, wearers across the nation rely on My Jewelry Repair. We combine seamless online mail-in convenience with master-level craftsmanship. Operating across all 50 states, our secure US logistics network delivers your damaged rings directly to the stone-setting specialists in our central facility.
Serving All 50 States
from Coast to Coast
Sending your fine jewelry for professional prong repair within the United States is safe and effortless. Our nationwide mail-in platform provides fully insured, trackable shipping labels to protect your items throughout transit. Whether you need a simple gold retipping or a complex platinum head replacement, our central Setting Lab offers direct access to Master Jewelers, regardless of your location.
Why Choose Mail-In
Over a Local Jeweler?
Local drop-off counters routinely lack the specialized laser welders required for intricate diamond halos and the dedicated stone sourcing departments needed for missing gems. At our centralized facility, certified Master Jewelers evaluate your prongs under microscopes, execute precision metalwork in-house, and perform rigorous quality control checks to ensure your stones are perfectly secure without outsourcing to a third party.