Before & After #131

Before & After Series
Before & After #131 of a Hollow Chain Necklace Getting Premier Necklace Restoration Services

Does Your Chain Hang Low?

On this Before & After series highlight, we’re going to discuss a 14kt gold chain necklace that unfortunately broke barely two weeks after the owner’s purchase possibly from a common accident with chains like this.

The owner of this necklace provided the details of the chain, it being 2.4mm and 20″ as well as being “snapped in half” and “just needs to be put back together.”

After #131 of a Gold Chain Being Restored and Repaired with Necklace Services

Our jewelers here at My Jewelry Repair receive many broken chain necklaces that we can most definitely fix, however, what this customer probably didn’t know or highlight was that this chain was hollow, which required an advanced chain repair in order to be put back together.

For this repair, we had to:

  • Provide the customer with the estimate and have their approval to start working on the repair
  • Perform an advanced chain repair that required soldering the break in the chain where it connects to the male end cap
  • Finish off the repair with a complimentary Clean & Polish

Repairing chains is typically a simple service, but there are some cases that make some repairs require expert technique, which include: the chain being hollow, the design of the chain prevents it from being fixed, the metal is not repairable, or the chain is plated.

If your chain hung too low and it caused a happy accident of a break in your necklace, don’t worry! You can still send in your chain regardless if you’re unsure if your necklace needs a simple or advanced chain repair. Our Master Jewelers have got your back!

Like the results of this repair? Leave a comment!

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Before #131 of a Gold Necklace with a Break in the Chain


After #131 of a Previously Broken Chain Restored by Master Jewelers at My Jewelry Repair

That’s All Folks!

Thank you for taking the time to visit the latest addition to our Before and After Series! Don’t worry, we will be showcasing many more of our major transformations very soon.

My Jewelry Repair
Before & After #131

4 thoughts on “Before & After #131”

    • Thanks for reaching out! To answer your question, while a full quote can not be give until the item is evaluated by our technicians, we do have a general pricing list available for what may possibly come up here:

      Hope that helps! Have a great day!
      -My Jewelry Repair Team

  1. I had no idea that some chain issues need to be repaired by a professional jeweler. My husband got me a pretty necklace for my birthday, but the chain is too short. I want to take it to someone to see if they can make the chain longer.

    • Hi Eve!

      Please let us know if your local jeweler was able to help you out! If not please feel free to contact us and we may be able to answer any of your questions or help you get started with a repair order!
      -My Jewelry Repair Team

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