Stem & Crown Replacement

My Jewelry Repair®

When your watch needs a stem & crown replacement, trust us to restore it with precision. With our nationwide mail-in service, your timepiece is handled by Certified Watchmakers in state-of-the-art environments, ensuring it works like new.

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Starting at $59.99

Starting at $149.99

The Trusted Mail-In Choice for Watch Care

At our elite-level service centers, certified technicians provide authorized servicing using advanced tools and techniques to deliver premium results. Your piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Any type of watch, any type of series, any type of model:
We’ve got you covered.

The stem and crown are essential components of any watch, and they play a vital role in keeping your timepiece running accurately. The stem is the small metal piece that connects the crown to the watch movement. The crown is the button used to wind and set the time on the watch. Over time, these parts can become damaged or worn, which can lead to problems with the accuracy and functionality of your watch.

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The watch crown is used to set the time, date, and day/date function, and is connected to the watch movement by the stem. If the crown or crown and stem become detached, do not try to reattach it yourself as it may cause damage to the movement. Our certified watchmakers may need to evaluate the watch and may replace both the crown and stem if necessary.

It is important to ensure the watch remains water resistant and the crown has the right fit. In some cases, the movement may also be damaged and require replacement. Replacement crowns can usually be sourced from the manufacturer, but if not available, a generic crown can be used.

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The phrase “over wound” is a bit of a misnomer. Technically a watch could be over wound to the point of actually breaking the mainspring and other components, however, if that were the case, the damage would be catastrophic. In most instances, the watch is just old/worn and in need of service. “Overdue” is a better way to think of it.

For more information about our certified watch repair services, please visit: Watch Repair Services.

By the Craftsmen of My Jewelry Repair
Before & After #178 Damaged Bulova Automatic Timepiece Restored and Serviced by Certified Watchmakers
(Before & After #178)
(Before & After #153)

The Mechanisms Behind Elite Watch Servicing

Our watch technicians bring world-class training—many of them having honed their skills in the heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any watch repair or restoration with expert care.

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine watch parts. Thanks to our long-standing industry presence, we have direct access to timepiece parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.

Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.

Sending in Your Watch For Stem & Crown Replacement

When that special pieces needs quality care and repair, we are here to provide it. Our Certified Watchmakers can promptly diagnose and restore your piece conveniently all in one place. The best part is that you never have to leave the comfort of your own home!

Flexible Insured Shipping Options

Enjoy free standard shipping* along with a variety of insured plans designed to keep your valuable package fully protected.

*Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.

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Have Questions?

How Much Does Watch Repair Cost?
It all depends on what your watch needs. A Battery Replacement by itself is pretty simple. However something like a crystal replacement can get a little complicated depending if it’s cracked, or shattered and glass fragments have damaged the movement. The chart below gives some insight to the most common types of watch repair services.

Watch Repair Pricing

Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
ServiceStarting Price
Battery Service (Includes Replacements & Pressure Test)$39.99
Band/Link Repair$49.99
Crystal Replacement$59.99
Stem & Crown$59.99
Quartz Movement Replacement$149.99
Automatic Movement Servicing$299.99
See Full: Pricing List
How Does Watch Repair By Mail Work?

You Never Have to Leave Your Home!

Print your shipping label and order slip. Choose your insurance, pack your repair(s). My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.

You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the watch in the mail and we’ll have it back with a quick turnaround, fully restored, fully functional.

How it Works

What If I Don't Know What Kind Of Watch Repair I Need?

Watches can be complicated and sometimes delicate objects, many of which are one of a kind. Our master watchmakers take utmost care during every step of the repair and restoration process.

Common Watch Situations

Watches generally come to us due to:

  • Watch worn during inappropriate activities
  • Improper use of chronograph functions
  • Exposing watch to magnetic fields
  • Improper watch function settings
  • Winding a watch while wearing it
  • Cross-threading watch crown
  • DIY battery replacement
  • Improper watch storage

Unless you’re a specialist, don’t try this at home. We see a lot of interesting stuff that comes to us from those do-it-yourself folks.

From professional battery replacements to mechanical movement overhauls, we have all of your watch repair needs covered!
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'Where Can I Find Watch Repair Near Me?'

With MyJewelryRepair.com… Anywhere!

When you find your self asking where to go, you’ll be glad to know we can provide services from anywhere in the country! We have locations on both coasts and offer free standard shipping – even from Alaska and Hawaii.

All of our services are available at all times

From New York to Los Angeles, Ohio to Texas, our services are not limited by location. We can serve you anywhere in the United States with Free Standard Shipping. Meaning you can get the highest quality in watch repair without restrictions.

What Does A Watch Repair Warranty Usually Cover?

We Can Take Care of What Your Warranty Won’t

Is your watch beyond its warranty? Send it on over to MyJewelryRepair.com right away for repairs with great turnaround and competitive rates!

Most new watches come with a 2 year warranty as long as you keep the recommended servicing at specific intervals set by the manufacturer. But warranty’s rarely cover unforeseen accidents or negligence…

Out-Of-Warranty Information

Manufacturer Warranties rarely cover:

  • Damage / scratches to watch finish (case, crystal, bracelet, strap or other components)
  • Damage caused by failure to comply with parameters of maintenance schedule
  • Moisture damage (applicable to non-water resistant watches)
  • Damage brought about by misuse, accident, or tampering
  • Damage caused by third party repairs
  • Accidental damage

We do vintage watch restoration, mechanical and automatic movement repair, quartz movement replacement, and much more!

How Long Does Watch Repair Take?

This will depend on the kind of watch repair service you will need. A simple battery replacement can be processed by our Certified Watchmakers under a week. A movement overhaul on the other hand can be very variable, and is subject to availability of parts.

For a more complete breakdown, please visit: Standard Repair Timelines


“The speed and accuracy of the service is what really sold me on these guys”

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was

Isrrael M.

“Glad that I found you”

“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.

J. Sampson

“Fantastic Service”

“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”

Ken C.

” I could not have been more impressed”

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in

Robert B.

“Its keeping good time and I’m thrilled”

“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again. ” Pueblo, CO

Denise A.

“Their communication is exceptional, as are their repair services”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again

Judy B.