Stem & Crown Replacement

My Jewelry Repair®

Trust your timepiece to Swiss-trained, certified watchmakers operating in NASA-level clean rooms. Our secure, mail-in service provides factory-quality care with genuine parts.


At a Glance: Precision Watchmaking
  • Price: Starting at $59
  • Repair Duration: Varies by Service (Simple repairs under 1 week)
  • Services: Stem & Crown Replacement, Genuine Part Sourcing, Water Resistance Testing
  • Specialties: Swiss-Standard Clean Rooms & Authorized Manufacturer Parts
  • Shipping: Complimentary Standard Shipping & Fully Insured Options
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Starting at $59

Starting at $149

Secure Nationwide Mail-In Watch Repair

At our Watch Repair Service Center, Certified Watchmakers provide authorized servicing using advanced tools and techniques to deliver premium results. Your watch piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Swiss-Certified Watch Repair Experts

Our watchmaking team brings world-class expertise to every watch repair, with many technicians trained in the heart of the Swiss watchmaking industry. By maintaining rigorous standards and elite certifications, we ensure that even a routine maintenance is performed with the precision and care required for the world’s finest timepieces.

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine parts for your watch movement. Thanks to our long-standing industry presence, we have direct access to parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. By maintaining NASA-level ISO 7 and ISO 8 clean rooms, we ensure a strictly controlled environment that prevents microscopic dust from entering your watch movement during assembly.

Every timepiece we service undergoes rigorous Timing Calibration across multiple positions and is treated with premium lubricants to reduce friction and extend mechanical life. Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.


Any type of watch, any type of series, any type of model:
We’ve got you covered.

The stem and crown are essential components of any watch, and they play a vital role in keeping your timepiece running accurately. The stem is the small metal piece that connects the crown to the watch movement. The crown is the button used to wind and set the time on the watch. Over time, these parts can become damaged or worn, which can lead to problems with the accuracy and functionality of your watch.

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The watch crown is used to set the time, date, and day/date function, and is connected to the watch movement by the stem. If the crown or crown and stem become detached, do not try to reattach it yourself as it may cause damage to the movement. Our certified watchmakers may need to evaluate the watch and may replace both the crown and stem if necessary.

It is important to ensure the watch remains water resistant and the crown has the right fit. In some cases, the movement may also be damaged and require replacement. Replacement crowns can usually be sourced from the manufacturer, but if not available, a generic crown can be used.

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The phrase “over wound” is a bit of a misnomer. Technically a watch could be over wound to the point of actually breaking the mainspring and other components, however, if that were the case, the damage would be catastrophic. In most instances, the watch is just old/worn and in need of service. “Overdue” is a better way to think of it.

For more information about our certified watch repair services, please visit: Watch Repair Services.

By the Craftsmen of My Jewelry Repair
Before & After #178 Damaged Bulova Automatic Timepiece Restored and Serviced by Certified Watchmakers
(Before & After #178) This Bulova automatic skeleton watch was restored to its peak performance through an authorized stem and crown replacement and a complete movement overhaul, utilizing our direct access to genuine manufacturer parts and Swiss-standard clean room precision.
(Before & After #153) Our certified watchmakers restored this Tag Heuer with a new quartz movement and stem and crown installation, providing factory-quality repair and professional pressure testing through our secure mail-in service.

Secure Nationwide Watch Stem & Crown Replacement

Trust your watch to the experts without ever leaving home. Our Certified Watchmakers provide a comprehensive diagnosis and precision restoration in our secure, world-class facilities. Experience the convenience of a fully insured, professional mail-in process that returns your watch to you with a perfect, factory-new finish.

Flexible Insured Shipping Options

Enjoy free standard shipping* along with a variety of insured plans designed to keep your valuable package fully protected.

*Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.

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Have Watch Stem & Crown Replacement Questions?

How Much Does Watch Stem & Crown Replacement Cost?

Transparent Pricing for Professional Watch Repair

The cost of a watch stem and crown replacement typically starts at $59, but the final price depends on your specific brand and whether the movement was damaged when the crown detached. While a simple replacement is straightforward, high-end luxury brands or vintage timepieces may require specialized parts sourcing. Review our common service rates below:

Watch Repair Pricing

Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
ServiceStarting Price
Battery Service (Includes Replacements & Pressure Test)$49
Band/Link Repair$49
Crystal Replacement$59
Stem & Crown$59
Quartz Movement Service (Standard)$199
Automatic Movement Servicing (Standard)$299
See Full: Pricing List

Note: Pricing may vary for certain luxury, vintage, or authorized manufacturer repairs.

How Does the Watch Repair by Mail Process Work?

Elite Horological Care Without Leaving Your Home

Our secure mail-in service makes professional watch restoration effortless. Simply print your insured shipping label, follow our step-by-step packaging instructions, and schedule a USPS courier pickup or drop-off. Your timepiece travels to our secure, NASA-level clean rooms where it is evaluated by Swiss-trained watchmakers.

Skip the trip to a local jeweler who might outsource your repair anyway. With My Jewelry Repair, you get a fast turnaround, real-time tracking, and factory-quality results delivered straight to your door.

View Our 5-Step Process

What If My Watch Crown Is Missing or the Stem Is Broken?

Expert Diagnostics for Common Watch Failures

A missing crown or snapped stem is often a sign of internal wear or accidental cross-threading. Because these components are the primary gateway to your watch movement, our Certified Watchmakers perform a full physical assessment to ensure moisture hasn’t entered the case. We commonly see stem and crown issues caused by:

  • Winding the watch while wearing it on the wrist
  • Cross-threading a screw-down crown
  • Impact damage during physical activities
  • General wear and tear on vintage gaskets
  • Internal movement resistance (the “over-wound” misnomer)

Our team specializes in sourcing genuine, brand-name parts to restore your watch’s original functionality and water resistance.

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Where Can I Find Expert Watch Stem & Crown Repair Near Me?

Nationwide Access to Swiss-Standard Watchmaking

If you’re searching for “watch repair near me,” you may find that local shops lack the ISO-certified clean rooms and manufacturer-authorized parts needed for high-precision repairs. My Jewelry Repair provides elite-level service to every zip code in the United States, from New York City to Los Angeles and everywhere in between.

With dual-coast facilities and free standard shipping (including Alaska and Hawaii), we provide the convenience of a local shop with the technical expertise of a national authorized service center.

Will My Manufacturer Warranty Cover a Broken Stem or Crown?

Authorized Out-of-Warranty Solutions

Most manufacturer warranties cover internal factory defects but rarely cover “accidental damage,” such as a crown being pulled out or a stem snapping due to impact. If your watch is beyond its warranty or the damage isn’t covered, My Jewelry Repair provides authorized-level restoration with competitive rates and faster turnarounds.

We specialize in out-of-warranty repairs for:

  • Impact-related stem and crown damage
  • Moisture intrusion due to worn gaskets
  • Vintage watch restoration where parts are hard to find
  • Damage caused by prior third-party repair attempts
We provide mechanical movement overhauls, quartz replacements, and genuine part sourcing for luxury brands.
How Long Does It Take to Replace a Watch Stem & Crown?

Efficient Turnarounds for Precision Repairs

The timeline for a stem and crown replacement depends on part availability. Simple repairs involving commonly stocked parts can often be processed in under a week. However, if our Swiss-trained technicians need to source a specific genuine part from a manufacturer or perform a movement overhaul, the timeline may vary. We prioritize both speed and precision to ensure your watch returns to you in factory-new condition.

For a detailed breakdown of current leads, please visit: Standard Repair Timelines


Ready to Replace Your Watch Stem & Crown?

While you might be searching for ‘watch stem & crown replacement near me,’ many local shops lack the NASA-level clean rooms and Swiss-standard diagnostic tools required for high-precision timepieces. My Jewelry Repair bridges the gap between local convenience and elite horological craftsmanship. By utilizing our secure, fully insured mail-in process, residents from New York City to Los Angeles—and everywhere in between—can access the same certified movement overhauls and genuine parts sourcing used by the world’s premier watch houses.

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Whether you are in the heart of Dallas, the suburbs of Atlanta, or the tech hubs of San Francisco and Seattle, our dual-coast facilities ensure your timepiece is processed with industry-leading speed. We provide free standard shipping and real-time tracking for customers in Miami, Phoenix, Boston, and even remote areas of Alaska and Hawaii. You no longer have to settle for the limited capabilities of a local generalist; you can have your luxury chronograph or vintage heirloom restored by a Swiss-trained Certified Watchmaker in a NASA-level clean room without leaving your home.

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Local shops in cities like Philadelphia or Denver often outsource complex horological work to third-party labs, adding weeks to your timeline and increasing the risk to your timepiece. At My Jewelry Repair, we handle every step—from movement diagnostics to final pressure testing—at our own Swiss-standard, NASA-level clean rooms. This integrated approach allows us to offer professional turnarounds and precise movement overhauls that local shops simply can’t match, all while maintaining a secure chain of custody that keeps your most precious watches safe and insured.

“The speed and accuracy of the service is what really sold me on these guys”

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was

Isrrael M.

” I could not have been more impressed”

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in

Robert B.

“Fantastic Service”

“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”

Ken C.

“Glad that I found you”

“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.

J. Sampson

“Its keeping good time and I’m thrilled”

“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again. ” Pueblo, CO

Denise A.

“Their communication is exceptional, as are their repair services”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again

Judy B.