Chain Repair Services

My Jewelry Repair®

When your jewelry chain needs expert care, our Master Jewelers are here to help. My Jewelry Repair offers top-tier soldering services through our secure, nationwide mail-in system.

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The Trusted Mail-In Choice for Chain Repair

With facilities to service nationwide repairs, we have the expertise to provide premier jewelry repair services, with specialists equipped and skilled to handle your jewelry with such precision.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

The Craftsmanship Behind Expert Jewelry Chain Repair

Experience our renowned jewelry repair services, skillfully performed by our in-house Master Jewelers to seamlessly restore your precious pieces, leaving no trace of intervention.

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Our jewelry facility not only has the skill and experience of our Master Jewelers, but we have the state-of-the-art technology to do some of the most advanced repairs. We use cutting edge tooling, equipment, and refined processes, making sure to use the appropriate method or metal work depending on the situation. Our skilled Master Jewelers can size most rings without leaving a trace behind of their work.

In our repair process, our laser welder is commonly used to repair delicate pieces and to create fine, precise joints. The small size of the laser beam also makes it ideal for welding in tight spaces and for working with small components. Laser welding requires specialized equipment and training and fortunately, this is the type of skill that our jewelers have.

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Our Custom Setting Lab has been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.

Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.


Whether it’s a chain necklace that broke, a break in a bracelet that needs restoring, or any other jewelry or watch piece that needs the magic touch of professional soldering, our Master Jewelers can handle it all.

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Jewelry soldering is a metalworking process used to join two or more metal pieces together permanently. It involves heating the metal to its melting point and applying a small amount of filler metal, called solder, to the joint.

It is an important skill in jewelry making and is used in a variety of applications, including repairing broken rings and even creating new pieces, for example, combining an engagement ring and wedding band into one. This process can also be reversed, which is the process of unsoldering jewelry.

To learn more about jewelry soldering, visit our “Ultimate Metalworking Guide.”

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Chain repair is typically a simple service, but there are a few cases where it can be more difficult or even impossible. Here are 4 types of issues a chain may exhibit hindering the repair process for your precious necklace or bracelet: The chain is hollow, the chain’s design can’t be fixed, the metal is strange, or the chain is plated.

If your chain happens to involve one of these criteria, we would still like to take a firsthand look to gain a better understanding of the situation and what the potential options are for restoring your chain.

To learn more about these challenges, visit our “Ultimate Metalworking Guide.”

Whatever the need, our Master Jewelers provide the highest level of craftsmanship for every transformation. When it comes to chain repair, there are various services that one may need:

  • Clasp Repair Replacement
    • The ends to secure your chain together is broken and needs to be replaced.
  • Chain Soldering
    • The chain is snapped in half and needs to be soldered back together.
  • Chain Untangling
    • The chain is knotted and needs to be undone.
  • Chain Extension
    • This would require adding or subtracting links from the chain to increase or shorten its length.
  • Clean & Polish
    • The chain needs to be professionally cleaned and polished to its pristine condition.
By the Craftsmen of My Jewelry Repair
Before & After #80 Hollow Gold Chain Necklace Restored by Advanced Level of Chain Repair
(Before & After #80)
Before & After #94 Tarnished Sterling Silver Snake Chain Restored by Premier Necklace Restoration Services
(Before & After #94)

Sending in Your Jewelry For Premier Repair

When that special pieces needs quality care and repair, we are here to provide it. Our Master Jewelers can promptly diagnose and restore your piece conveniently all in one place. The best part is that you never have to leave the comfort of your own home!

Regardless of your chain’s metal or link design, we are able to service it. For example, we are able to service any of the following bracelet or necklace chains made in any metal:

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  • Rope
  • Cuban
  • Box
  • Cable
  • Figaro
  • Curb
  • Rollo
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Flexible Insured Shipping Options

Enjoy free standard shipping* along with a variety of insured plans designed to keep your valuable package fully protected.

*Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.

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Have Questions?

How Much Does Necklace Repair Cost?
See below for a complete breakdown

Jewelry Repair

Pricing chart for costs associated with various jewelry repair services.
Service Starting Price
Stone Tightening$34.99
Pearl Restringing (Per Inch)$4.99
Rebuild / Replace Prong $24.99
Stone Setting$49.99
Solder 2-3 Rings Together$74.99
Prong Re-tipping (Up to 12 Prongs)$49.99
Solder / Fix break in Ring or Chain$44.99
Earring Post or Back Repair / Replace$49.99
Earring Post / Back Conversion$124.99
Gemstone ReplacementEstimate
How Does Necklace Repair Online Work

The Most Convenient Location of All is Your Own Home

You lead a busy lifestyle, so you don’t really have time to research your local jewelers and jewelry repair shops thoroughly. That’s where My Jewelry Repair comes in! All you have to do is select your necklace repair service, print out your packing slip, and arrange to have your repair picked up, or drop it off at your local carrier. Then leave the hard work to us!

For more information, visit our How it Works page.

Is Necklace Repair By Mail Safe?

We Give Your Necklace the TLC It Needs

Even if you take special care of your jewelry, every piece needs some form of service and routine maintenance to keep it looking like new. Our team of master jewelers will execute any type of necklace repair you might need. Everyone can take advantage of our repair services, no matter where your jewelry was purchased.

From soldering a broken chain to restringing pearls and beads, we have all of your necklace repair needs covered!

At My Jewelry Repair, our master craftsman have over 20 years of experience bringing necklace jewelry back to it’s former glory.

Where Can I Find Necklace Repair Near Me?

With My Jewelry Repair Anywhere!

Our Nationwide Reach

My Jewelry Repair can fix your necklace, whether you live in New York, Los Angeles, Ohio, or Texas. When you find yourself asking where to go, you’ll be glad to know we can provide services from anywhere in the country! We have locations on both coasts and offer free standard shipping – even from Alaska and Hawaii. We dedicate ourselves to giving the highest quality necklace repair without restrictions or limitations. Send your damaged necklace to My Jewelry Repair today and we’ll send it back good as new!

Where Do I Get Necklace Repair Near Me?

What's the difference between a necklace, pendant, or chain?

Any piece of jewelry worn around the neck is typically referred to as a necklace. A pendant can then be hung from the chain, but does not need the chain.

So to summarize:

  • A chain can be referred to as a necklace.
  • A necklace does not have to be a chain.

“The customer service team is amazing”

“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just

Rebecca R.

“Excellent prices”

“Great job excellent prices will use again” Pleasantville, NJ

Wendy S.

“Their customer service is phenomenal”

“Great experience! They kept me informed and even sent me before/after pictures. The waiting time was acceptable and their customer service is phenomenal. Thank you!”

Damaris T.

“I feel like I have found a treasure”

“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as

Jennifer Greene

“The work is invisible and expertly done.”

“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast

Rosamond D.

“I will certainly use again”

“Great job , and reasonable price. I will certainly use again for any repairs” Anchorage, AK

Mike R.