MY JEWELRY REPAIR®

Watch Repair

Pricing

Investment starting at $49

Repair Time

Varies Per Service After Approval

SERVICES

Movement Overhauls, Crystals, & More

Specialty

Swiss-Standard & Vintage Sourcing

Trust your timepiece to Swiss-trained, certified watchmakers operating in NASA-level clean rooms. From simple battery replacements to complex mechanical overhauls and vintage restorations, our secure, mail-in service provides factory-quality care with genuine parts for every brand.

Watch Repair Pricing & Expert Services

Learn more about our watch repair experience where you don’t pay until you approve!

Posted on Google Google
Trent Owens
Trustindex verifies that the original source of the review is Google.
Beautiful work takes time. They had my wife's Movado for just over a month, but they had to get a few parts from the manufacturer and well it was so worth the wait. Her watch looks almost new which is so great as she LOVES this watch. They have a great website too. Looking forward to our next restoration together. Thank you! Pictures show the way I sent it in and the ones on her wrist of when we received it back. Pictures honestly don't do it justice.
Posted on Google Google
John Orsini
Trustindex verifies that the original source of the review is Google.
After having this watch renovated several years ago without positive results, I finally located my jewelry repair, which is one of the only Bulova recognized warranty covered repair shops. They did a spectacular job And my watch, which is now 58 years old looks like new and runs perfectly with the tuning forks have been properly replaced. This Accutrom was gifted to me by my parents upon my college graduation in 1968 and I considere it to be irreplaceable.
Posted on Google Google
aj davis
Trustindex verifies that the original source of the review is Google.
Sent in timepiece for a clasp repair/replacement ; quite certain there was a blemish on the dial. Received the SAME watch in what seems BETTER condition no blemish and clasp replaced. JOB WELL DONE
Posted on Google Google
Maria Pimentel
Trustindex verifies that the original source of the review is Google.
Amazing experience overall… my dad had a watch he really loved and it stopped working. I sent it in and had a really great experience, very user-friendly website, love all the updates on the service too. The watch is back, working, and super shiny and spotless too!
Posted on Google Google
Charles Krueger
Trustindex verifies that the original source of the review is Google.
The restoration of my Waltham pocket watch is absolutely stunning! I couldn't be more pleased. The beautiful result of the restoration process is a testament to the skill and craftsmanship of your horological experts. Thank you so much for giving this timepiece a new lease on life. My Jewelry Repair is truly a first-class company providing a unique service.
Posted on Google Google
Jim
Trustindex verifies that the original source of the review is Google.
At first I was skeptical about this company since their only option for repairing stuff is by mail call me old school but I like knowing where my stuff is going if I'm going to send it by mail I spoke to multiple customer service people throughout the process and they were all very assuring and helpful so I figured I'd give it a go once I started the order process it wasn't so bad the one thing I wasn't too happy about was the time it took to repair my watch but they reassured me it was because they were waiting for some part from the manufacturer or something so can't really hold that against them. Overall I'm very satisfied with the work and thankful for the people picking up the phone every time I had a question they walked me through the whole process and now I can finally enjoy having my watch back
Posted on Google Google
C Noyfb
Trustindex verifies that the original source of the review is Google.
Excellent work repairing my watch band and cleaning my watch. The turn around time was quite a few weeks, but excellent work and comunication.
Posted on Google Google
Jerome Ciancione
Trustindex verifies that the original source of the review is Google.
Watch arrived in new watch box, very clean and looking brand new. Watch is sentimental and I pain more for the repair than I pain for the watch 15 yrs ago but it was well worth it. They replaced the crystal with new one and obviously cleaned the watch…looks new again. Great job!! Thank you Jewelry Repair! Jerry C
Posted on Yelp Yelp
Jeff C.
Verified
I sent in a grand seiko watch with a white dial. It is an exact copy of my daily watch which I love, but don't need two, so I had inquired about custom painting the dial similar to a different model grand seiko with a green dial. They ended up painting it a beautiful shade of mint green. I love the result. The only thing I found lacking was the communication. I was in no hurry but after more than two months I had heard nothing so inquired. They replied quickly that they were nearly finished and showed me a preview. I love the result but wish they would have conferred on the color beforehand because it wasn't a match to the example dial. I love the color they went with and am totally happy with it, but think it would be a good practice to communicate with the customer before moving forward, esp. if the result is not exactly what the customer requested. That said, I would, and probably will, ask them to custom paint another dial. The photo is the before and after.
Posted on Google Google
COL Philip Smith
Trustindex verifies that the original source of the review is Google.
MJR refinished a watch of mine that had multiple scratches. They refinished my watch and made it look brand new. It didn't take very long either. Very pleased with my decision to go with MJR.
Posted on Google Google
Norma Maldonado
Trustindex verifies that the original source of the review is Google.
My Jewelry Repair is "hands down' the place to go for watch and/or jewelry repairs. Shipping to/from is totally free and super easy and efficient. We've had 2 battery replacements on some of our watches, and another vintage watch was totally overhauled. Once items are received you will receive an estimate and if you agree they will take care of the rest. Their customer service is second to none, quick replies to any inquiries you may have.
Posted on Google Google
Lynn Cook
Trustindex verifies that the original source of the review is Google.
From the customer service to the competence of the technicians, My Jewelry Repair was outstanding in repairing my beloved 1987 Movado watch. In addition, I felt like they loved the watch as much as I do, as they returned it in an elegant box wrapped as a gift. If there were more stars I could give the entire experience, I would!
Posted on Google Google
JohnR
Trustindex verifies that the original source of the review is Google.
The quality of the service was excellent and all the necessary work was done to a high level. My watch is now like brand new Thank you
Posted on Google Google
John Lauer
Trustindex verifies that the original source of the review is Google.
I recently found my Mavado watch that I misplaced during one of our moves around the country. It did not work, so I found "My Jewelry Repair" on a search of reputable Jewelers.I forwardeed the watch to them and in less than 48 hours had an estimate to replace the battery and clean the mechanism for less than $50 for the entire process. Would highly reccomend thier service.
Posted on Google Google
Debby Davis-Smith
Trustindex verifies that the original source of the review is Google.
Shipped to my watch off to my jewelry repair. They gave a quick estimate For my husband‘s Movado once it arrived. They continue to give you updates when the watch arrives when they have received an estimate and the estimate for the repair and also send you a message when it’s being shipped out. They did an excellent job repairing the watch and cleaning. It looks like new.! They returned the watch in an amazing package! They also included the part they replaced, to show what which part they replaced, that was unexpected but very reassuring to see. I thought it was a little expensive, but it was definitely worth all the service. It is an expensive time piece so you get what you pay for and they definitely showed excellence and quality in their work. They put it in a beautiful box and wrapped it became just in time for Father’s Day.! I will definitely use them again. Amazing work! Thank you my husband is so happy to wear his watch again!
Posted on Google Google
Penny Walters
Trustindex verifies that the original source of the review is Google.
Everything was done quickly and fix my watch even though I had to send it away and it was and good hands I would highly recommend them again.
Posted on Google Google
Hugh Oneal
Trustindex verifies that the original source of the review is Google.
Great job. My wife was thrilled to get her watch back and working , therefore happy wife, happy life.
Posted on Yelp Yelp
John M.
Verified
They repaired my Omega Seamster. Processing wine exactly as advertised with shipping and approval of repairs. I am very pleased with the prices. Watch looks great and runs perfectly. Highly recommend them.
Posted on Google Google
Rivereed
Trustindex verifies that the original source of the review is Google.
Oh they did a beautiful job refurbishing my high school graduation watch from 1974. I was hesitant to send it off but they are legitimate. It works, it's got a new shiny band, it's just perfect, exactly like new! They were very easy to do business with and the customer support was top notch. I would recommend them to anyone.
Posted on Google Google
Henry Luddeke
Trustindex verifies that the original source of the review is Google.
Watch was repaired and back to me very quickly. Watch was polished up and made it look like new. It was shipped in a very safe box that kept it from being damaged during shipping. I will be sending all my jewelry to them for repair in the future.
Posted on Google Google
Bob G
Trustindex verifies that the original source of the review is Google.
I have a vintage watch that was a graduation present and while it still runs it is missing a few parts. My Jewelry Repair quoted me a reasonable price for a full service and to replace the missing parts. Essentially make it like new. The only problem is that those few parts were impossible to source. Well not entirely impossible but the cost for one part more than doubled the cost of the entire repair. I regrettably declined the service and my money refunded and my watch returned. The entire process took one month and My Jewelry Repair was very professional and kept me updated. They answered all my questions and was always there to answer an email or a phone call. A special thanks to Sean and Ian. I wouldn’t hesitate to use them in the future.,
Posted on Google Google
JUAN COLON
Trustindex verifies that the original source of the review is Google.
My Movado Watch was restored as new. It was a nice experience, including the communication. It was a little slow but worth it. From beginning to end, it took 1.5 months, but it was worth it, and the best of all, it was at an affordable price. Thanks
Posted on Google Google
David Lagasse
Trustindex verifies that the original source of the review is Google.
Great job, watch works great and is polished and cleaned. I would definitely use them again.
Posted on Yelp Yelp
Mike T.
Verified
I got a watch as a retirement gift, a beautiful Movado. I was relocating so, I never opened the box until a couple of years later. I had the battery replaced and it still didn't work. A local store said it needed about $300 in repairs. I found this website and looked it over. Sent my watch in to be repaired. It cost less than the other estimate and I got I back working, and in beautiful shape. It took a couple of weeks, but I'm satisfied. I may even get my Tissot fixed now!! Thanks!!
Posted on Google Google
Ken K
Trustindex verifies that the original source of the review is Google.
Excellent repairs to an old friend. Watch I have had for 30 years.Thanks
Certified Watchmaker Performing Authorized Services on Breitling Chronomat Watch

Swiss-Certified Watch Repair Experts

Our watchmaking team brings world-class expertise to every watch repair, with many technicians trained in the heart of the Swiss watchmaking industry. By maintaining rigorous standards and elite certifications, we ensure that even a routine maintenance is performed with the precision and care required for the world’s finest timepieces.

ISO Logo
My Jewelry Repair Customer Handing Off Package to Delivery Man Watch Repair by Mail

At our Watch Repair Service Center, Certified Watchmakers provide authorized servicing using advanced tools and techniques to deliver premium results. Your watch piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

From Maintenance to Restoration

Caring for a watch is much like servicing a car—regular upkeep keeps it in peak condition, while repairs and restorations fix more serious issues. Whether it’s a simple strap change or a full mechanical overhaul, our watchmakers deliver precise care to preserve your timepiece’s performance and value.

Learn More

Maintaining strict timing tolerances requires internal components built to exact caliber specifications. Substituting aftermarket or ill-fitting parts can introduce friction into the gear train, compromising power reserves and causing erratic timekeeping. Our Horological Parts Specialists work directly within factory-authorized supply networks to acquire authentic Original Equipment Manufacturer (OEM) components for both modern automatic movements and vintage mechanical calibers.

From factory-sealed mainspring barrels and authentic sapphire crystals to genuine winding stems and balance assemblies, we ensure every replacement component preserves your timepiece’s operational integrity and long-term value.

If you need assistance sourcing specialized components for a rare or discontinued caliber, please feel free to Contact Us.

Learn More

Inside our specialized Watch Repair Service Center, movement overhauls and delicate casing procedures take place within ISO 7 and ISO 8 cleanroom environments engineered to eliminate airborne particulate contamination. Unsealing a watch case outside a filtered atmosphere risks introducing invisible dust and ambient humidity into sensitive gear trains and escapements. Our pressurized air-filtration systems guarantee that internal calibers remain completely sterile throughout assembly.

Complementing our cleanroom infrastructure, our horological labs feature electronic testing equipment that measures amplitude, beat error, and multi-positional rate deviation. Combined with caliber-specific synthetic lubricants applied at microscopic friction points, our facility provides the exact atmospheric and mechanical conditions necessary to restore optimal power delivery and factory-grade timekeeping performance.

Learn More

Restoring obsolete or legacy timepieces presents mechanical challenges that simple component swapping cannot solve. Over time, original movement parts become discontinued, requiring watchmakers to rely on specialized restoration techniques—such as micro-machining balance staffs, re-pivoting worn arbors, or sourcing hard-to-find components through global horological archives.

From hand-wound vintage calibers to complex multi-function complications, our technicians possess the technical mastery needed to return historic timepieces to reliable working order. To learn more about our specialized processes, visit our Vintage Watch Movement Services page, or feel free to Contact Us to discuss your specific restoration requirements.

Learn More

A fractured or shattered crystal poses a severe, hidden threat to a timepiece’s internal mechanics beyond obvious surface damage. When glass, acrylic, or synthetic sapphire breaks, micro-shards easily migrate past the dial edge and enter the gear train, wedging between gear teeth and scoring polished wheel pivots. Simply fitting a replacement crystal without inspecting the underlying movement leaves sharp debris free to jam balance assemblies and cause irreversible mechanical friction.

Our watchmakers combine precise crystal installation—spanning custom-cut acrylics, mineral glass, and scratch-resistant anti-reflective sapphire—with thorough movement diagnostics to purge foreign debris and safeguard long-term accuracy. To learn more about our casing and crystal restoration processes, explore our Watch Crystal Replacement Services page.

Close Up of Certified Watchmaker Performing Authorized Watch Battery Replacement Services

Watch repair can range from subtle adjustments, like band sizing and crystal polishing, to intricate movement overhauls or even complete dial restorations. Whatever the need, our Certified Watchmakers provide the highest level of craftsmanship for every restoration.

Comprehensive Breakdown List of Watch Repair Services
  • Band Replacement: Professional installation of genuine leather, rubber, or metal straps with secure spring bar fitting to prevent loss.
  • Band & Case Repair/Refinishing: Precision polishing and ultrasonic cleaning to remove surface scratches and restore a “factory-new” luster to all metals.
  • Battery Replacement & Maintenance: Every battery swap includes terminal cleaning and a Professional Pressurization Test to ensure your watch remains sealed.
  • Crystal Replacement: Expert sourcing and fitting of scratch-resistant Sapphire, Mineral, or vintage Acrylic crystals to restore dial clarity.
  • Dial Refinishing: Meticulous cleaning and professional refinishing to restore the original detail and color of faded or damaged watch faces.
  • Custom Engraving: High-precision case-back engraving to commemorate special occasions with the care a luxury timepiece deserves.
  • Gasket Replacement: Installation of high-grade O-rings and seals to maintain the airtight integrity and water resistance of your watch case.
  • Link Additions or Removals: Precision bracelet sizing and link installation to ensure a comfortable, custom fit for any wrist size.
  • Movement Servicing (Mechanical & Automatic): Full disassembly and ultrasonic cleaning by master watchmakers to restore factory-spec timing and amplitude.
  • Movement Replacement (Quartz): Specialized quartz movement swaps and electronic calibration to ensure “grab-and-go” timekeeping accuracy.
  • Stem & Crown Repair: Replacement of worn crowns and stripped stems with genuine parts to ensure your watch is water-tight and easy to set.
  • Vintage Timepiece Restorations: Expert horological care that combines old-world craftsmanship with modern tools to revive heirloom timepieces.

Executing specialized horological services demands total mechanical mastery of complex calibers, from modern automatic chronographs to vintage hand-wound movements. Our certified watchmakers perform complete overhauls—stripping movements down to their individual plates, bridges, train wheels, and balance assemblies. Every component undergoes multi-stage ultrasonic cleaning to purge degraded oils before being reassembled with caliber-specific synthetic lubricants at jeweled friction points and calibrated on digital multi-axis timing machines to guarantee factory-grade accuracy, amplitude, and minimal beat error.

For rare or discontinued timepieces where replacement components are no longer manufactured, our team utilizes specialized restoration techniques, including micro-machining and custom pivot refitting. To ensure absolute purity during casing, all assembly procedures take place within pressurized ISO cleanrooms that eliminate airborne dust and ambient humidity. Before leaving our facility, water-resistant models undergo rigorous multi-atmosphere dry and wet pressure testing to verify that gaskets, crystals, and crowns remain completely sealed against environmental exposure.

By the Craftsmen of My Jewelry Repair

Before & After #119 of an Invicta Watch Held Together By Tape Being Restored by Certified Watchmakers
(Before & After #119) This Invicta restoration involved a complete quartz movement overhaul and a crystal replacement to transform the watch from tape-bound to its original state.
Before & After #172 Broken Down Vintage Wittnauer Timepiece Receiving Premier Watch Servicing
(Before & After #172) This Wittnauer restoration featured a complete mechanical movement overhaul and professional dial refinishing, followed by rigorous testing to ensure accurate performance.
Before & After #87 1970 Bulova Accutron Timepiece Receives Premier Vintage Watch Restoration
(Before & After #87) This 1970 Bulova Accutron restoration featured a mechanical movement overhaul and crystal replacement, alongside a custom leather strap upgrade.
before & After #122 of a Seiko Watch Timepiece Receiving Watch Crystal and Quartz Movement Servicing
(Before & After #122) This Seiko restoration featured a professional crystal and movement replacement, followed by a pressure test to ensure factory-standard performance.
Certified Watchmaker Cleaning Watch Exterior with Cloth

Delivered to Your Door

Experience the convenience of professional, mail-in watch restoration without ever leaving home. At My Jewelry Repair, our Certified Watchmakers provide comprehensive diagnostics and precision restoration in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.

* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.


How Much Does Professional Watch Repair Cost?

The cost of servicing a timepiece depends on the movement caliber (quartz, mechanical, automatic, or chronograph), brand specifications, and necessary replacement parts. Basic maintenance—such as a battery replacement paired with fresh case gaskets—starts at baseline rates, whereas complete movement overhauls or vintage restorations require customized quotes based on internal component wear and OEM parts sourcing.

Every watch sent to our facility undergoes a comprehensive diagnostic inspection by a certified technician before a guaranteed digital estimate is provided. Review our standard starting prices below:

Watch Repair Pricing

Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
ServiceStarting Price
Battery Service (Includes Replacements & Pressure Test)$49
Band/Link Repair$49
Crystal Replacement$59
Stem & Crown$59
Quartz Movement Service (Standard)$199
Automatic Movement Servicing (Standard)$299
See Full: Pricing List
How Does the Mail-In Watch Repair Process Work?

Laboratory-Grade Horology Delivered directly to Your Door

Sending your watch for professional service is secure, transparent, and hassle-free. Simply generate your prepaid shipping label online, choose your preferred insurance coverage level, and package your timepiece following our protective shipping guidelines. You can schedule a complimentary carrier pickup at home or drop off your package at any official shipping location. Real-time tracking keeps you informed from the moment your shipment leaves your hands until it arrives safely in our monitored laboratory.

View Our Full Process

What If I Am Unsure Which Watch Repair Service My Timepiece Needs?

Timepieces are high-precision micro-machines, and a single operational failure can stem from various underlying mechanical issues. Upon arrival, our watchmakers utilize multi-axis timing machines, optical magnification, and pressure chambers to diagnose the exact root cause of malfunction.

Common Watch Symptoms We Resolve:

  • Gaining or Losing Time: Often caused by magnetized hairsprings, worn train wheels, or degraded synthetic lubricants.
  • Condensation Under the Crystal: Indicates broken case tube seals, dried gaskets, or an un-seated crown.
  • Crown Hard to Wind or Thread: Typically signals cross-threaded tubes, bent winding stems, or debris in the keyless work.
  • Complete Stoppage: Can range from simple battery depletion in quartz models to a snapped mainspring or broken balance staff in mechanical movements.

Attempting DIY repairs or using non-specialized tools can permanently damage delicate movement components. Our technicians deliver everything from routine gasket changes to complete movement overhauls.

Start Your Online Repair

How Does Mail-In Watch Repair Compare to Local Mall Kiosks or Jewelers?

Cleanroom Environments & Specialized Horological Tooling

Most local counters or shopping mall kiosks are equipped only for basic battery swaps and lack the controlled cleanroom environments required to open a watch case without exposing delicate movement gears to airborne dust or humidity. Furthermore, general retail shops rarely possess multi-atmosphere dry and wet pressure testing chambers to verify water resistance after servicing.

Direct Access to Certified Watchmakers

Neighborhood jewelers frequently outsource mechanical overhauls and vintage restorations to third-party trade shops, leading to extra markups and long delays. Our nationwide mail-in platform eliminates the middleman, placing your luxury, vintage, or daily timepiece directly into specialized cleanroom laboratories equipped with brand-authorized diagnostic tooling and authentic manufacturer parts.

What Is Covered Under a Professional Watch Service Warranty?

Dedicated Coverage for Out-of-Warranty & Vintage Timepieces

Standard manufacturer warranties typically expire after two to five years and strictly exclude everyday wear, accidental impacts, or moisture damage caused by an un-screwed crown. When our watchmakers perform a complete movement overhaul, the service is backed by a dedicated repair warranty that covers timekeeping accuracy, internal movement craftsmanship, and mechanical functionality under normal operating conditions.

Specialized Service for Factory-Refused Watches

  • Complete movement disassemblies, ultrasonic bath cleanings, and synthetic oil re-lubrication.
  • Refurbishing scratched crystals, worn case crowns, and damaged bracelet clasps.
  • Full gasket replacements accompanied by multi-stage pressure testing.
  • Restorations for vintage timepieces that original manufacturers no longer support or supply parts for.
How Long Does Professional Watch Repair Take?

Once your timepiece reaches our primary laboratory, our watchmakers perform an initial diagnostic check and issue a digital estimate within 24 to 72 hours. Upon your quote approval, routine maintenance—such as battery swaps, gasket resealing, or basic crystal replacements—is typically completed within 3 to 5 business days.

Complete mechanical overhauls, chronograph restorations, or rare component sourcing may require additional time. Every overhauled movement undergoes a multi-day testing protocol—monitoring power reserve, automatic winding efficiency, and multi-positional accuracy—before passing quality control. Review current turnaround guidelines on our Standard Repair Timelines page.

World-Class Horology, Accessible Anywhere

Timepieces are intricate micro-machines that demand specialized atmospheric environments and specialized tooling for proper maintenance. Rather than risking your investment at a neighborhood kiosk equipped only for simple battery swaps, collectors and enthusiasts across the country rely on My Jewelry Repair. We bridge the gap between everyday convenience and elite watchmaking. Operating nationwide, our logistics network securely transports your automatic, mechanical, or quartz watch directly to our Swiss-trained technicians, regardless of your zip code.

Learn More

Shipping a luxury or sentimental watch requires absolute confidence. We have engineered a fully insured, heavily monitored delivery system that covers all fifty states, ensuring a strict chain of custody from the moment your package leaves your hands. Whether you are sending a vintage chronograph from a rural town or a modern dive watch from a major metropolis, our coastal facilities grant you uniform access to authorized manufacturer components and master watchmakers.

Learn More

The typical retail storefront lacks the rigorous cleanroom standards required to safely open a sealed watch case. Exposing a delicate gear train to everyday airborne dust or humidity can severely compromise its accuracy and cause friction. At our dedicated repair centers, WOSTEP-certified and brand-authorized watchmakers perform complete overhauls within strictly controlled environments. Furthermore, while generalists often rely on generic aftermarket components and skip crucial water-resistance testing, we utilize authentic manufacturer parts and calibrate every seal to strict factory specifications.