Pricing
Investment starting at $24
Repair Time
3-5 Business Days After Approval
Stones
Diamond, Emerald, Ruby, & More
Specialty
Invisible Settings, Grooving, & More
Premier Gemstone Resetting & Custom Remounting Services
Give your cherished diamonds and loose gems a secure, beautiful new life with custom resetting and mounting structural restoration. Connecting wearers nationwide directly to our state-of-the-art facility, our Master Jewelers utilize microscopic setting benches, precision laser welders, and custom head replacement tooling to reset stones flawlessly with fully insured domestic convenience.
Gemstone Setting Pricing & Expert Services
TRUSTED JEWELRY & WATCH REPAIR SINCE 2016
What Our Customers Say About Our Gemstone Setting Services
Learn more about our gemstone repair experience where you don’t pay until you approve!
The Craftsmanship Behind Our Gemstone Setting Repair
Certifications & Associations
Our certified Master Jewelers bring microscopic precision to every gemstone resetting service, handling loose diamonds, family heirlooms, and complex multi-stone mountings with expert care. By maintaining a centralized state-of-the-art laboratory and advanced laser welding stations, we ensure your gems are seated into freshly carved seats, retipped prongs, or custom-fitted heads with full nationwide convenience.
Our gemologists are certified by
We are proud members of the
Secure Nationwide Mail-In Gemstone Setting Repair
How Our Process Works
With our state-of-the-art facilities, our Master Jewelers execute precision gemstone resettings using high-power stereo microscopes, micro-grooving lathes, non-destructive laser welders, and custom mounting benches. Your loose gemstones and fine jewelry will be handled with the utmost structural precision and security right here in our facility.
1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item
Precision Engineering for Every Gemstone Type
Repair Your Gemstone Pieces to Pristine Condition
Resetting a gemstone is much like installing a custom-cut architectural window into a reinforced structural frame—it requires exact seat carving, perfectly balanced tension, and durable metalwork to ensure the stone sits flush without risk of shifting. Whether remounting a loose diamond into a modern white gold head or repairing an intricate invisible setting track, our Master Jewelers deliver precise craftsmanship to preserve your stone’s security and brilliance.
Head Replacement & Gallery Rebuilding
When a ring’s central mounting (the head) becomes thin, cracked, or severely worn, resetting a stone into the existing prongs may no longer be structurally safe. In these cases, our Master Jewelers perform complete head replacements and gallery rebuilding.
We carefully unmount your stone, remove the damaged head using non-destructive laser welders, and fuse a brand-new 4-prong, 6-prong, or bezel head in yellow gold, white gold, platinum, or rose gold. The jeweler then carves a fresh metal seat tailored precisely to your stone’s pavilion dimensions. If you are interested in updating your ring’s head style, please feel free to Contact Us.
Setting Lab & Microscopic Seat Alignment
Properly resetting a gemstone requires that the stone sit completely level in its seat, with equal prong pressure distributed across the girdle. Inside our specialized Setting Lab, Master Jewelers perform all resetting work under high-power stereo microscopes.
Our jewelers hand-burr custom seats into metal posts, ensuring your diamond or colored gemstone sits flush without tilting or binding. Every reset stone is torque-tested under magnification to guarantee a laboratory-grade fit that meets original manufacturing standards. To learn more about our setting laboratory tools, feel free to Contact Us.
Prong Retipping, Rebuilding & Laser Welding
Before resetting a stone into an existing mounting, the surrounding metal supports must be inspected for wear. Thinning prongs or worn bezel lips cannot hold a newly reset stone securely against daily impact.
Our Master Jewelers utilize pinpoint laser welders to build up worn prongs with fresh gold or platinum wire without exposing adjacent gemstones to dangerous torch heat. Once the prongs are reinforced, the stone is positioned and the prongs are folded, shaped, and polished seamlessly over the crown. If your mounting needs prong reinforcement prior to resetting, feel free to Contact Us.
Invisible (Mystery) Setting & Channel Track Resetting
Invisible (mystery) settings and channel mountings are among the most complex horological and jewelry challenges. Invisible set stones lack traditional prongs, relying instead on microscopic grooves laser-cut into the stone’s pavilion that slide onto internal metal tracks.
When an invisible setting stone falls out or shifts, our Master Jewelers use specialized micro-grooving tools to rebuild worn metal tracks and true up channel walls on-site. We align each square-cut diamond, ruby, or sapphire into its track, restoring the seamless jewel surface without visible metal joints. To consult with an invisible setting specialist, feel free to Contact Us.
Understanding Gemstone Resetting vs. Replacement vs. Maintenance
Choosing the correct service ensures your jewelry receives exact bench labor without unnecessary costs. We separate gemstone services into three clear technical categories.
Service Category Comparison
- Gemstone Resetting (This Page): Focused on the labor of physically mounting an existing loose stone (or new stone) into a setting, replacing worn heads, rebuilding galleries, setting stones into newly carved seats, or repairing invisible tracks.
- Gemstone Replacement Services: Focused on sourcing missing stones (natural/lab-grown diamonds, colored gems) to match an empty mounting before resetting takes place.
- Gemstone Services & Maintenance: Focused on non-disruptive care for secure stones, including simple stone tightening, lapidary surface re-polishing, and ultrasonic cleaning.
Master Craftsmen: The 5-Step Gemstone Resetting Protocol
Resetting a gemstone within our laboratory follows a strict 5-step technical protocol to guarantee absolute security and structural symmetry. First, upon arrival at our intake facility, your item and loose stone are logged into a secure tracking system with high-resolution diagnostic photography. In our specialized setting lab, Master Jewelers inspect mounting wall thickness, prong integrity, and stone dimensions under high-power stereo microscopes before issuing an itemized digital estimate.
Once approved, certified bench jewelers execute required structural work—laser welding new prongs or heads, micro-burring custom seats, and folding metal over the stone girdle under magnification. Following resetting, the piece undergoes multi-stage polishing, rhodium plating (if applicable), and ultrasonic cleaning to dislodge polishing compound from under stone pavilions. Finally, every reset stone undergoes a final microscopic torque inspection before being safely returned via trackable domestic shipping.
Examples of Our Expert Gemstone Resetting Repairs
By the Craftsmen of My Jewelry Repair
Secure Nationwide Gemstone Resetting Repair
Delivered to Your Door
Experience the convenience of professional, mail-in gemstone resetting without ever leaving home. At My Jewelry Repair, our Master Jewelers provide comprehensive diagnostics and precision restoration in our world-class facilities. Enjoy peace of mind with our flexible, fully protected mailing process, which includes free standard shipping* and a variety of insured plans to safeguard your valuables.
* Please note: Partnered Stores/Manufacturers may set their own shipping and insurance requirements.
Have Gemstone Jewelry Setting Questions?
Gemstone resetting refers to the technical bench labor of placing and securing a stone into a metal mounting (carving seats, laser welding prongs, or rebuilding heads). Gemstone replacement involves sourcing a new matching diamond or colored gem when an original stone is missing or shattered.
Yes. If you have an inherited loose diamond, an heirloom gemstone, or a stone purchased elsewhere, our Master Jewelers can inspect your existing mounting (or help you select a new head/setting) and securely reset your stone into the piece.
A head is the prong or bezel structure that directly grips your center gemstone. If your original head is bent, worn thin, or broken, our jewelers remove the old head and laser-weld a brand-new 4-prong, 6-prong, or custom head onto your ring shank before resetting your stone.
Invisible settings require stones to have micro-grooves laser-cut into their lower sides, which slide onto hidden internal metal tracks. Resetting an invisible stone requires specialized micro-grooving tools and laser welders to true up bent tracks so stones lock together seamlessly.
Standard gemstone resetting (such as resetting a solitaire into a new head or re-setting loose side stones) is typically completed within 3 to 5 business days following quote approval. Complex invisible setting repairs or custom head fabrications may require additional bench time, with full tracking visible throughout.
Yes. Every domestic shipment through our platform includes trackable carrier coverage with customizable insurance options to protect your loose gemstones and fine jewelry settings from the moment they leave your hands until safely returned to your door.
Ready to Reset Your Gemstones?
Precision Gemstone Resetting, Delivered Nationwide
Resetting fine gemstones requires specialized laser welders, microscopic setting benches, and certified Master Jewelers. Instead of settling for local retail counters with limited capabilities, jewelry wearers across the nation rely on My Jewelry Repair. We combine seamless online mail-in convenience with master-level craftsmanship. Operating across all 50 states, our secure US logistics network delivers your engagement ring, loose gemstone, or heirloom pendant directly to certified artisans in our central facility.
Serving All 50 States
from Coast to Coast
Sending your gemstone jewelry for professional resetting within the United States is safe and effortless. Our nationwide mail-in platform provides fully insured, trackable shipping labels to protect your items throughout transit. Whether you are resetting a loose diamond or rebuilding an intricate channel setting, our central laboratory offers direct access to Master Jewelers, regardless of your location.
Why Choose Mail-In
Over a Local Jeweler?
Local drop-off counters routinely lack advanced laser welders, custom burring lathes, or microscopic setting labs, often shipping items off to unverified third-party trade shops. At our centralized repair center, certified Master Jewelers evaluate your items under microscopes, execute precision head replacements and resetting in-house, and perform rigorous quality control checks to restore your jewelry to factory-new security.