The Trusted Online Mail-In Process for Ring Prong Retipping Services
With locations on the east and west coast, we have the expertise to provide gemstone resetting services, with specialists equipped and skilled to handle your jewelry’s prong setting with such precision.
How Our Process Works
Place a Request
Send Your Item In
Receive a Quote
We Restore Your Item
Receive Your Restored Item
Professional Services For Your Prong Setting
Rebuild Your Gemstone’s Prong Setting
Experience our renowned prong replacement and rebuilding services, skillfully performed by our Master Jewelers to seamlessly repair your prong setting, leaving no trace of intervention.
Gemstones can be set in various styles, with the prong setting being the most prevalent.
Prongs, the small metal claws that secure the gemstone in its mounting, can wear down, become lifted from the stone, or accidentally bend away from it over time. Such issues may arise from normal wear and tear or accidental damage, necessitating routine care and maintenance to prevent the loss of the stone.
Prong Retipping involves repairing a prong that is worn down at the tips with the base still structure and intact, where the prong itself needs to be rebent to its proper place to secure the gemstone. This is where our Master Jewelers, with their extensive expertise in setting, play a crucial role.
We are proud members of the
Our team includes gemologists certified by
How Can I Tell If My Prongs Need Replacement Versus Retipping?
To determine if your ring’s prongs need replacement (rebuilding) or just retipping, closely inspect their condition. If the prongs are merely worn down at the tips but the base and structure are intact, retipping is usually sufficient to restore their grip on the gemstone. However, if the prongs are broken, severely bent, or the damage extends beyond just the tip, indicating compromised structural integrity, complete prong replacement (rebuilding) is necessary to ensure the security and longevity of the setting.
Our Custom Setting Lab have been meticulously designed for our Master Craftsmen. It provides an ideal environment to concentrate on perfecting each gemstone setting. This level of dedication and detail is what our premier manufacturing partners expect from us.
Our pristine labs boast state-of-the-art jeweler benches, the finest tools, and high-tech microscopes, all geared toward creating your perfect piece.
The blend of our Master Jewelers’ expertise, the precision tools at their disposal, and years of experience empower us to deliver the highest quality prong setting services right to your doorstep!
We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe. *Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.
Have Questions?
How Do You Repair Ring Prongs?
The process of Ring Prong Repair can be quite simple or extremely intricate depending on your jewelry’s setting. For example, a simple four-pronged ring would involve the repairing/tightening of the ring’s prongs, potentially including additional metalwork depending on the damage.
In the case of a setting with multiple gemstones, the Ring Prong Repair process would be a lot more intricate.
Who Does Ring Prong Repair & Where Do I Go to Get It Done?
Ring Prong Repair requires the expertise of a skilled jeweler. At My Jewelry Repair, our Master Jewelers have the necessary elements in order to offer the highest caliber of Ring Prong Repair.
With us, you don’t have to go anywhere! Our online, contactless service makes it possible to reset your gemstones all from the comfort of your home!
How Much Does Ring Prong Repair Cost?
The price of Ring Prong Repair varies depending on the damage of your ring prong setting. Generally, prong rebuilding starts at $19.99 and prong retipping starts at $49.99.
For more information regarding the pricing of our repair services, feel free to check out our Pricing page.
How Does Ring Prong Repair Online Work?
You Never Have to Leave Your Home with Our Online Jewelry Repair Process!
Create your order.
Print your shipping label and order slip.
Choose your insurance, pack your repair(s).
My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.
You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the item in the mail and we’ll have your perfected item back to you in no time!
How Long Does a Ring Prong Repair Service Typically Take?
After your quote is reviewed and approved by you, we start the process of repairing your jewelry immediately. The entire process usually takes 2 weeks, and we often finish ahead of schedule. This will include the repair process itself, followed by a thorough inspection by our Quality Assurance Team to verify that your ring is in flawless condition, and HD photography of everything repaired from your order.
For more information regarding the timeline of your Ring Prong Repair service, please refer to our Standard Timelines page.
You Have Questions, We Have Answers!
If you have any questions regarding our Ring Prong Repair service, please feel free to Contact Us. We are more than happy to answer any questions or discuss any concerns you may have!
“I was nervous to send jewelry in the mail for repair, but the process and level of professional detail made me trust your company. The
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“I was nervous to send jewelry in the mail for repair, but the process and level of professional detail made me trust your company. The shipping process and communication was flawless. Today I picked up my necklace at the post office. It was beautifully wrapped in a lovely box. Great job! Happy customer Christine!”
“Had a wonderful experience with MyJewelryRepair.com”
“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went
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“Had a wonderful experience with MyJewelryRepair.com. You’d think it would be tricky sending your jewelry in to be repaired without being face-to-face. But everything went so smoothly that it was astounding! Their online ordering tool makes it easy to get started. You immediately get confirmation and tracking information. The staff is quick to respond to any questions you might have. And if they have any questions, you get a call for clarification. The staff I have spoken with were super-friendly and understanding (shout-out to Iris, who is especially darling!) Then, when your receive your jewelry back in the mail and it is exactly what you wanted–AND at a reasonable price? Wow! I had a pair of modest diamond stud earrings that I never wore because I feared losing them. For years, I had wanted to have them converted into lever-back earrings, but hadn’t found the right local jeweler to do the work. My “new” earrings came back and they were gorgeous–simple and elegant, comfortable and secure. I now can wear them all the time without any worries. What I did next was to scrounge around in my jewelry collection looking for more projects (doesn’t everyone have some?) to send to MyJewelryRepair.com—because trust is an important part of the process.”
CA
“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just
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“I sent in a ring to be resized–my estimate also suggested a stone resetting. I hadn’t planned on repairing the stone, and settled for just the resizing. After accepting the repair, I had issues with my credit card going through on the website…we went back and forth with them bank and customer service team (for days) but when I was starting to feel hopeless about getting it resolved (and playing phone tag) I was informed my ring had already been shipped out free of charge, resized, and with a stone reset!
The customer service team is amazing despite being a mostly online service center. if you ever need anything resolved, ask for Eboni. she works wonders. thank you thank you thank you!”
Turtle Lake, ND
“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast
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“I’m so grateful for the excellent repair work done on my delicate necklace. The work is invisible and expertly done. The service turnaround was fast and the piece was returned in a very professionally boxed presentation. Thank you.”
San Pedro, CA
“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as
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“THANK YOU for restoring my Montana Silversmiths Earrings back to their original condition! You did an awesome job, and, they are as beautiful now as when I purchased them over 25 years ago! I called Montana Silversmiths and spoke with Sheila Green in Customer Service, and gave her your contact information so that they can now direct their customers directly to you when they need something reconditioned. I feel like I have found a treasure in knowing that you can repair and restore everything from inexpensive pieces to very valuable pieces. You can bet that I will be sending more business your way!”
Lake Charles
