Watch Crystal Replacements

My Jewelry Repair®

Our skilled Certified Watchmakers offer top-tier service via our online mail-in system. Get expert crystal replacement from certified professionals in advanced facilities.

Online Jewelry Repair Gold Diamond Rule Divider

When your timepiece requires maintenance, servicing, or basic upkeep, our standards for these processes include replacing watch gaskets, conducting pressurization tests, and performing diagnostic monitoring.

The Trusted Online Mail-In Process for Watch Crystal Replacement Services

With our manufacturing-level Watch Repair Service Center, we have the expertise to provide Watch Gasket Replacement Services, with Certified Watchmakers equipped and skilled to handle your timepiece with the premier standard.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Professional Services For Your Timepiece

Our watch technicians bring world-class training—many of them having honed their skills in the heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any watch repair or restoration with expert care.

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Sending in Your Watch For Crystal Replacement

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine parts for your watch movement. Thanks to our long-standing industry presence, we have direct access to parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.

Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.

In some cases, when a watch crystal is shattered, it is important to check on the watch movement since microscopic glass or sapphire particles can get into the movement causing damage. This can cause the need for watch movement servicing, and potentially replacement of movement parts.

There are 3 main materials used for watch crystals: acrylic, mineral glass, and sapphire/synthetic sapphire.

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Acrylic Crystals are:

  • The most affordable and the softest material used for watch crystals
  • Shatter resistant, but they do scratch easily or even crack with a hard impact
  • Usually able to be buffed out for shallow scratches since it is a softer material
  • Can be molded into different and unique shapes unlike other crystal materials
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Mineral Glass Crystals are:

  • Harder than acrylic crystals
  • Not able to scratch quite as easily, but can shatter with a hard impact
  • The most commonly used material for watch crystals today
  • The most popular crystal choice by manufacturers
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Synthetic Sapphire Crystals are:

  • The hardest material used for watch crystals and often labeled as scratch resistant
  • The most expensive
  • Is lab grown, but has the same chemical composition as natural sapphire; Sapphire is the second hardest element, with diamond being the hardest
  • Synthetic Sapphire crystals can chip or even shatter with a hard impact. Many luxury watch manufacturers use sapphire crystals.
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Vintage Watch Movement Services differ from more modern models as finding parts for these watches can be a challenge, but our long history with the industry has given us access to great sources.

If you require a different kind of repair or service for your timepiece or have a specialized type of watch movement, feel free to Contact Us to consult about your timepiece.

By the Craftsmen of My Jewelry Repair
before & After #122 of a Seiko Watch Timepiece Receiving Watch Crystal and Quartz Movement Servicing
(Before & After #122)
Image showcasing Before & After #18 Paul Jardin Quartz Movement Watch Receiving Premier Watch Crystal Replacement
(Before & After #18)

Sending in Your Watch For Crystal Replacement

When that special pieces needs quality care and repair, we are here to provide it. Our Certified Watchmakers can promptly diagnose and restore your piece conveniently all in one place. The best part is that you never have to leave the comfort of your own home!

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

Have Questions?

How Much Does Watch Repair Cost?
It all depends on what your watch needs. A Battery Replacement by itself is pretty simple. However something like a crystal replacement can get a little complicated depending if it’s cracked, or shattered and glass fragments have damaged the movement. The chart below gives some insight to the most common types of watch repair services.

Watch Repair Pricing

Pricing chart for costs associated with some common watch repair services. Pricing may vary for certain brands, luxury and/or vintage watches.
ServiceStarting Price
Battery Service (Includes Replacements & Pressure Test)$49
Band/Link Repair$49
Crystal Replacement$59
Stem & Crown$59
Quartz Movement Service (Standard)$199
Automatic Movement Servicing (Standard)$299
See Full: Pricing List
How Does Watch Repair By Mail Work?

You Never Have to Leave Your Home!

Print your shipping label and order slip. Choose your insurance, pack your repair(s). My Jewelry Repair provides step-by-step instructions for safe packaging and travel. All you have to do from there is schedule USPS courier pickup if you don’t want to leave your home, or drop-off (with your nearest USPS location). Tracking included for safe arrival and transparency.

You’ll never have to navigate a baffling mall layout again, looking for a ‘quick’ repair that takes forever. All you have to do is put the watch in the mail and we’ll have it back with a quick turnaround, fully restored, fully functional.

How it Works

What If I Don't Know What Kind Of Watch Repair I Need?

Watches can be complicated and sometimes delicate objects, many of which are one of a kind. Our master watchmakers take utmost care during every step of the repair and restoration process.

Common Watch Situations

Watches generally come to us due to:

  • Watch worn during inappropriate activities
  • Improper use of chronograph functions
  • Exposing watch to magnetic fields
  • Improper watch function settings
  • Winding a watch while wearing it
  • Cross-threading watch crown
  • DIY battery replacement
  • Improper watch storage

Unless you’re a specialist, don’t try this at home. We see a lot of interesting stuff that comes to us from those do-it-yourself folks.

From professional battery replacements to mechanical movement overhauls, we have all of your watch repair needs covered!
Online Watch Repair by Mail

How Do I Get Watch Crystal Replacement Near Me?

With My Jewelry Repair… From anywhere in the United States!

When you find your self asking where to go, you’ll be glad to know we can provide services from anywhere in the country! We have locations on both coasts and offer free standard shipping – even from Alaska and Hawaii.

All of our services are available at all times.

From New York to Los Angeles, Ohio to Texas, our services are not limited by location. We can serve you anywhere in the United States with Free Standard Shipping. Meaning you can get the highest quality in watch repair without restrictions.

What Does A Watch Repair Warranty Usually Cover?

We Can Take Care of What Your Warranty Won’t

Is your watch beyond its warranty? Send it on over to MyJewelryRepair.com right away for repairs with great turnaround and competitive rates!

Most new watches come with a 2 year warranty as long as you keep the recommended servicing at specific intervals set by the manufacturer. But warranty’s rarely cover unforeseen accidents or negligence…

Out-Of-Warranty Information

Manufacturer Warranties rarely cover:

  • Damage / scratches to watch finish (case, crystal, bracelet, strap or other components)
  • Damage caused by failure to comply with parameters of maintenance schedule
  • Moisture damage (applicable to non-water resistant watches)
  • Damage brought about by misuse, accident, or tampering
  • Damage caused by third party repairs
  • Accidental damage

We do vintage watch restoration, mechanical and automatic movement repair, quartz movement replacement, and much more!

How Long Does Watch Repair Take?

This will depend on the kind of watch repair service you will need. A simple battery replacement can be processed by our Certified Watchmakers under a week. A movement overhaul on the other hand can be very variable, and is subject to availability of parts.

For a more complete breakdown, please visit: Standard Repair Timelines


“Their communication is exceptional, as are their repair services”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again

Judy B.

“Fantastic Service”

“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”

Ken C.

“The speed and accuracy of the service is what really sold me on these guys”

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was

Isrrael M.

“Glad that I found you”

“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.

J. Sampson

“Its keeping good time and I’m thrilled”

“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again. ” Pueblo, CO

Denise A.

” I could not have been more impressed”

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in

Robert B.
Before & After #119 of an Invicta Watch Held Together By Tape Being Restored by Certified Watchmakers
(Before & After #119)
Image Showcasing Before & After #6 of a Victorinox Watch Timepiece Getting Watch Restoration by Certified Watchmakers
(Before & After #6)