IWC Schaffhausen Watch Repair

My Jewelry Repair®

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When your cherished IWC timepiece requires expert care and meticulous repair, entrust it to us, the foremost authority in IWC Schaffhausen watch servicing in the United States.

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The Trusted Mail-In Choice for Watch Care

At our elite-level service centers, certified technicians provide authorized servicing using advanced tools and techniques to deliver premium results. Your piece will be handled with the utmost precision and professionalism.

1 – Place a Request
2 – Send Your Item In
3 – Receive a Quote
4 – We Restore Your Item
5 – Receive Your Restored Item

Professional Services For Your Timepiece

Our watch technicians bring world-class training—many of them having honed their skills in the heart of the Swiss watchmaking industry. With rigorous standards and a focus on continuous development, our team is equipped to handle any watch repair or restoration with expert care.

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Sending in Your IWC Timepiece For Servicing

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Our Professional Parts Sourcing Team is dedicated to finding accurate and genuine IWC Schaffhausen parts. Thanks to our long-standing industry presence, we have direct access to IWC Schaffhausen parts from the manufacturer.

If you require a different kind of repair or service for your timepiece, feel free to Contact Us.

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Our Watch Repair Service Center was custom-built to meet the highest standards in horology—designed specifically for our Certified Watchmakers to perform precise restorations with unmatched care. From NASA-level ISO 7 and ISO 8 clean rooms to advanced tools and natural lighting, every detail reflects the excellence our premier partners demand.

Trusted by national retailers and luxury brands alike, we deliver manufacturer-level precision in every repair.

Just as IWC has built its legacy on precision engineering and timeless design, we uphold those same standards in every restoration. From vintage icons like the Pallweber pocket watch and the Mark XI to modern classics like the Portofino and Pilot, our certified specialists are equipped to handle each piece with expert care.

Leather Band Simple IWC Schaffhausen Timepiece on Side Display for Authorized Servicing

Founded in 1868 by American watchmaker Florentine Ariosto Jones, IWC blends Swiss craftsmanship with an American vision for innovation. With us, your IWC timepiece will continue to reflect the mechanical excellence and refined luxury that define the brand.

IWC Schaffhausen Gold and Silver Watch Displayed in Black Granite for Authorized Services

Multiple Options of Insured Shipping

We offer free standard shipping* and many additional options of insurance plans to keep your precious package safe.
*Partnered Stores/Manufacturers may have their own requirements for shipping and/or insurance specifications.

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“Their communication is exceptional, as are their repair services”

“I cannot say enough about this company!! I have a 20+ year old Ebel watch, and hesitated to take it to a jewelry store again

Judy B.

“Its keeping good time and I’m thrilled”

“I”m wearing my watch, its keeping good time and I’m thrilled. customer service was good and i will definitely use myjewelryrepair again. ” Pueblo, CO

Denise A.

” I could not have been more impressed”

“Thank you, thank you, thank you. Recently I sent you my Bulova watch for cleaning and overhaul. I was unable to find any jeweler in

Robert B.

“Glad that I found you”

“I very much appreciated the opportunity to find you and for the efficient and reasonable turn-around of getting the broken crystal on my watch repaired.

J. Sampson

“The speed and accuracy of the service is what really sold me on these guys”

“Awesome service. I had initially started my repair order in 2016 however had completely forgot about it until recently. Lo and behold, the order was

Isrrael M.

“Fantastic Service”

“Fantastic service. Explained the process and what was needed and why. Received watch back before estimated time too. Thank you.”

Ken C.